1 to 10 of 10 Incident Management Jobs in the City of London

w in Office International Banking Group Day Rate Contract We anticipate a requirement for several Regulatory Business Analysts with experience covering ICT-related infrastructure management, disaster recovery, incident reporting, and/or change management, as well as a strong understanding of the DORA regulation, to support our … financial client's compliance uplift programme. Key Responsibilities: Update policies, procedures, and standards for Capacity Management, Event Management, Systems Monitoring, Disaster Recovery, Incident Management, and Secure Coding to align with existing traceability matrices. Collaborate with tooling developers to ensure all ICT resilience requirements are covered. Review … and modify them as necessary. Uplift reporting templates to meet DORA regulatory requirements as prescribed in existing traceability matrices. Establish ICT processes for Capacity Management, Event Management, Systems Monitoring, Disaster Recovery, Incident Management, and Secure Coding, as described in DORA and supporting RTS. Complete impact assessments more »

DORA Technology Resilience Specialists (Disaster Recovery, Incident Reporting, Capacity Management ) London Hybrid: 2 Days p/w in Office International Banking Group Day Rate Contract We anticipate a requirement for subject matter experts to work on several technology operational resilience initiatives related to the DORA regulatory framework. These … contract opportunities would be with a financial client who would be looking for three SMEs with specialist knowledge of ICT Disaster Recovery, Incident Reporting, or Capacity Management. As an SME working on this large-scale programme of work, you can expect to get involved in a mix of the … following; Implement uplifted Disaster Recovery, Incident Reporting and/or Capacity Management policies, procedures, and standards to align with DORA regulations Collaborate with tooling developers to ensure ITDR (Information Technology Disaster Recovery), Incident Management and Capacity Management requirements are covered Review and modify Regulatory Technical more »

DORA Technology Resilience Specialists (Disaster Recovery, Incident Reporting, Capacity Management ) London Hybrid: 2 Days p/w in Office International Banking Group Day Rate Contract We anticipate a requirement for subject matter experts to work on several technology operational resilience initiatives related to the DORA regulatory framework. These … contract opportunities would be with a financial client who would be looking for three SMEs with specialist knowledge of ICT Disaster Recovery, Incident Reporting, or Capacity Management. As an SME working on this large-scale programme of work, you can expect to get involved in a mix of the … following; Implement uplifted Disaster Recovery, Incident Reporting and/or Capacity Management policies, procedures, and standards to align with DORA regulations Collaborate with tooling developers to ensure ITDR (Information Technology Disaster Recovery), Incident Management and Capacity Management requirements are covered Review and modify Regulatory Technical more »

Print Service, this role is to support and maintain devices within a specified client account based at site. Utilising both remote monitoring software and incident management applications the Onsite Engineer will provide both first level and full Engineer break/fix service support (hardware and software). Acting … repairs through adjustment, cleaning or replacement of spare parts Develop and implement ongoing preventative maintenance schedules Report all activity using both Apogee and client incident management systems Liaise effectively with customer contacts and Apogee Account Management team to maximise customer satisfaction and business results Work with colleagues more »

continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute … In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team more »

team members. What you'll bring Required: Proven experience in leading and managing a team of SRE & Infrastructure Engineers, demonstrating strong leadership and people management skills. Proficiency in a wide range of cloud & infrastructure technologies, including but not limited to Azure, AWS, Windows, Unix, Virtualisation, Database and Unix technologies. … Track record of successfully delivering large-scale infrastructure projects on time and within budget, with experience in project management methodologies such as Agile or ITIL. Ability to develop and implement strategic plans for SRE & infrastructure engineering, aligning technology solutions with the department goals and objectives. Effective interpersonal and communication … skills for engaging with internal stakeholders, understanding their evolving needs, and providing solutions. Experience in vendor selection, contract negotiation, and ongoing vendor relationship management to ensure cost-effective and efficient infrastructure services. Knowledge of industry compliance standards (e.g., ISO, NIST, GDPR) and experience in implementing security measures and protocols more »

possible as part of continuous improvement to the support function Configuring monitoring and logging software ( Datadog preferably ) on all resources of the application service Incident management Produce wiki or other relevant documentation to enhance in-house knowledge base Maintain working relationship with business teams and business management … Jenkins) Exposure to Postgres would be beneficial but not essential Ability to communicate clearly and concisely to IT and business teams and to senior management more »

Implement security controls and procedures Conduct security testing and training Improve staff knowledge of security best practices Work with IT Helpdesk to ensure efficient incident management Collaborate with IT and Operations teams to ensure secure deployments Report to senior management Liaise with suppliers and 3rd party providersThe more »

during live events (including non-technical issues) and escalate to appropriate service providers; track to resolution, ensure client is kept fully informed Ensure that incident management process is followed so that faults, failures and equipment maintenance is captured and resolved The Technical Event Producer will be responsible for more »

provides many technological opportunities within their business. Providing support for all network-related incidents and projects (3rd line) Providing consultancy to teams Knowledge sharing Incident management This role will be heavily focussed on BAU work Required Skills and Experience: A history of working in Low Latency Environments Experience more »