16 of 16 Incident Management Jobs in Central London

This is a unique hybrid position that combines operational leadership with technical awareness . You'll take ownership of the live operational picture, coordinating incident response across cyber, network, infrastructure and physical security teams while ensuring informed, timely decision-making. This role is ideal for someone who thrives … Monitor live operational environments and assess alerts and incidents in real time. Perform initial triage and validation of alerts, reducing noise and ensuring accurate incident classification. Control incident prioritisation and escalation in line with operational procedures. Coordinate activities across SOC, NOC, Infrastructure and Security teams. Support and lead ...

roadmap alongside our team of architects. As the operational owner of network services, you'll coordinate and manage third-party partners, ensuring robust service management across the scope of our network services. You'll play a role in influencing technology decisions, supporting business transformation initiatives and ensuring our network … leveraging data and dashboards to understand service and vendor performance and to hold suppliers to account as needed Drive operational excellence through effective service management, including incident, problem, change, risk and supplier management Partner closely with IT Business Partners and stakeholders to ensure service delivery meets business ...

Secrets Management Engineering - SRE Platform Engineer - VP - London Job Description The Role We are seeking a skilled Lead Site Reliability Platform Engineer (SRE) to join our team. The ideal candidate will be responsible for ensuring the reliability, performance, and scalability of mission‐critical, high‐availability, high‐throughput systems … services. Monitor system performance, reliability, and security, proactively identifying and resolving issues. Troubleshoot and resolve issues across all environments, owning root cause analysis and incident management post‐mortems. Infrastructure Transformation, Management, and Security: Automate infrastructure provisioning, configuration, and deployment processes with a focus on security and reducing ...

upgrades, migrations and performance optimisation. Experience supporting SQL Server within VMware virtualised environments. Knowledge of PowerShell and Power BI. Experience working within structured Change Management and Incident Management processes. Familiarity with BMC Remedy/Helix or similar ITSM platforms. Key responsibilities of the SQL Database Administrator: Build ...

Desirable Skills This role is critical for maintaining, supporting, and optimising existing technology systems, ensuring high availability, performance, and reliability through proactive monitoring, rapid incident resolution, and effective troubleshooting. The specialist will also provide strategic consultancy on technology roadmaps and system integration, working to minimise downtime and implement process … emerging AV technologies is vital to drive innovation and maintain the highest service standards across the Operations team Key Responsibilities Provide Level 3 incident management and resolution for all AV equipment and systems across clients London and regional facilities, including troubleshooting, diagnosing, and repairing audio, video, lighting ...

trade flow, and post-trade issues. Lead the ‘follow the sun’ support model coordination, working closely with global teams in APAC and US. Drive incident management practices, trend identification, and post-mortem analysis. Collaborate with development teams to influence platform improvements based on support insights. Occasional weekend work … Advanced experience in troubleshooting network problems: firewalls, routing, DNS, load balancers, and connectivity issues Working knowledge of multiple buy-side or sell-side Order Management Systems Strong understanding of international equity market mechanics, flows, and settlement processes Proven ability to lead multiple projects simultaneously, delivering to deadlines Expert-level ...

modern engineering and traditional ITSM/ITIL practices Establish SLIs, SLOs, and Error Budgets Shape observability strategies using metrics, logs, and traces Design incident response models and post-incident learning loops Reduce toil through automation and engineering excellence Deliver SRE capability assessments and roadmaps Act as a trusted … Looking For Extensive experience in SRE, cloud operations, or DevOps Proven consulting or advisory background Experience with AWS, Azure, or GCP Strong observability and incident management expertise Ability to obtain UK SC clearance Modis International Ltd acts as an employment agency for permanent recruitment and an employment business ...

execution of payment processes, ensuring efficiency, reliability, and security. This role requires a blend of strategic thinking and hands‐on operational management, working closely with various internal teams to drive continuous improvement and support Verto's rapid growth. What You’ll Be Doing Oversee and improve daily payment operations … managing payment operation projects, and driving process improvements. A strong understanding of cross‐border payment systems, multi‐currency processes, and FX operations. Experience with incident management principles and best practices in a real‐time payments context. Card and/or safeguarding experience is a plus. Exceptional analytical ...

design, build, test and deployment of secure and scalable data pipelines Maintain and operate data products, ensuring availability, performance and resilience through monitoring and incident management Provide assurance on code quality and automation used to manage data flows Lead service reviews, health checks and root cause analysis … understanding of cloud‐based data ingestion, processing and storage techniques Expert knowledge of data processing, testing and monitoring practices Strong understanding of enterprise data management, optimisation and security at scale Confidence influencing technical direction and engineering standards Strong stakeholder engagement skills across business and technical teams Ability to break ...

What You'll be Doing: Carry out the Help Desk first line support duty for IT Centre (Europe) including Help Desk cases, user ID management, production access and Head Office’s service requests and manage the workflow of these requests Carry out machine room environment and devices first line … maintenance, support second line engineer to perform system changes and maintenance Monitor the production systems and applications and follow the incident management procedure to deal with critical messages. Perform first line handling of system and network alerts Carry out daily operational duty and run batch jobs Assist with ...

work on it. Make promises, and keep them. Do Sensible Things : Be directly involved in determining how our platform works. Participate in incident management and determine sensible practices as the platform evolves. Garage Door Open : Create and maintain comprehensive internal documentation for systems and processes, ensuring clarity ...

easily be picked up by colleagues during an absence. Admin 10% Follow appropriate departmental and company procedures and policies (i.e., change control, problem and incident management) Monitor performance through the scorecard Monthly meetings with on-site primary contact Reporting ticket management Essential: Previous AV support experience … concierge service Skilled AV Engineer possessing good interpersonal skills, and should be comfortable with Senior Management Must be smart and confident in their appearance. Should have proven abilities within the AV industry and/or corporate environment for over 5 years Excellent communication and customer service skills Enthusiastic ...

easily be picked up by colleagues during an absence. Admin 10% Follow appropriate departmental and company procedures and policies (i.e., change control, problem and incident management) Monitor performance through the scorecard Monthly meetings with on-site primary contact Reporting ticket management Essential: Previous AV support experience … concierge service Skilled AV Engineer possessing good interpersonal skills, and should be comfortable with Senior Management Must be smart and confident in their appearance. Should have proven abilities within the AV industry and/or corporate environment for over 5 years Excellent communication and customer service skills Enthusiastic ...

smart BMS controls. Showroom Standards: Drive an "engineering-first" culture, maintaining all plant rooms, workshops, and critical infrastructure spaces to immaculate, showcase-ready standards. Incident Management: Direct emergency responses to plant failures or critical system alarms, leading rapid recovery procedures and presenting clear root-cause analyses to client ...

Print Service, this role is to support and maintain devices within a specified client account based on site. Utilising both remote monitoring software and incident management applications the Onsite Service Assistant will provide first level service support (hardware and software). Acting as Apogees front-line representative … service requests Mapping Desktop Print Queues and Troubleshooting Attend to basic break/fix for printer jams and/or other minor issues Consumable management/Re-stock (Ink/Toner Order and Installation) including recycling Monitor a large fleet of print devices Ensuring client devises are operating correctly ...

completion. What you'll bring: Deep, hands-on Murex expertise Proven business analysis experience - requirements gathering and documentation Experience supporting trading platforms, including troubleshooting, incident management and user support Excellent written and verbal communication Interested? Apply now or get in touch for a confidential conversation. Guidant, Carbon60, Lorien ...