infrastructure teams. Key Responsibilities Provide high-quality 1st/2nd line desktop and end-user support Support Windows 10/11 and the Microsoft 365 suite (Outlook, Excel, SharePoint, OneDrive) Troubleshoot hardware, software, and connectivity issues Support financial and market data applications (e.g., Bloomberg) Perform desk setups … desktop/end-user support experience Experience in fast-paced environments; financial services experience preferred but not essential Strong Windows desktop support experience and Microsoft stack knowledge Excellent troubleshooting skills across hardware, OS, and applications Comfortable working in smaller, agile teams with a high degree of responsibility Exposure ...