1 to 25 of 26 Performance Metrics Jobs in the City of London

improvement, accountability, and professional growth. Operational Excellence : Oversee the successful planning, execution, and delivery of complex, global network projects. Drive initiatives to optimize project performance, reduce risks, and improve client satisfaction. Performance Metrics : Deliver and evolve key performance indicators (KPIs) and metrics to measure … operations, identifying key use cases for AI-powered solutions in Project Management space: Develop frameworks for measuring the impact of AI on customer experience metrics and ROI. Cadence and Governance: Establish a robust governance with clients to ensure world class client experience. Tooling & Technology: Evaluate, select, and manage project ...

works cross-functionally to streamline processes, optimise marketing effectiveness, and support the adoption of data-driven practices. With a keen focus on operational efficiency, performance enhancement, and change enablement, the Business Improvement Analyst role plays a critical role in helping the business work smarter, faster, and more collaboratively. … improvements · Coordinate pilot projects and process rollouts, tracking progress and results · Support change management efforts to embed new ways of working and drive adoption PERFORMANCE MONITORING AND OPPORTUNITY IDENTIFICATION · Analyse key performance metrics and operational data to identify underperformance and improvement opportunities · Develop business cases, prioritization frameworks ...

Budget Management: Align event budgets with business goals and ensure cost-effective execution. Vendor Coordination: Source, negotiate, and manage external partners, suppliers, and venues. Performance Analysis: Track and report on event performance metrics such as ROI, attendee engagement, lead quality, and pipeline impact. Cross-Functional Collaboration: Work ...

team of 6 (3 Sales Executives and 3 Account Managers covering Customer Service).You will focus on managing call quantity and quality, driving daily performance metrics, and ensuring your team delivers outstanding commercial results and customer experiences. If you thrive in a high-energy sales environment and know … times, and daily outreach routines are met. Conduct call monitoring and quality assurance checks to maintain high standards for compliance, tone, and commercial effectiveness. Performance & KPI Management Monitor and report on key metrics including conversion rates, call volumes, retention targets, and customer satisfaction. Maintain visibility of team performance ...

develop content designers , setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action , using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally "with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. … platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating ...

develop content designers , setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action , using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally "with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. … platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating ...

offices in the United States, Canada, Europe, and Australia. You’ll split your time approximately 50/50 between driving your own outbound sales performance and leading a growing team of BDEs across EMEA and APAC. This role is perfect for a high‐performing BDE ready to step into … EMEA and APAC. Act as primary mentor and first-line support for new team members. Ensure quick adoption of tools, processes, and messaging. Coaching & Performance Management Hold weekly 1:1 coaching sessions with new BDEs. Track and report on performance metrics including: Call volumes Email sends LinkedIn ...

develop content designers , setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action , using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally "with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. … platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating ...

develop content designers , setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action , using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally "with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. … platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating ...

develop content designers , setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action , using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally "with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. … platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating ...

develop content designers , setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action , using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally "with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. … platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating ...

outreach to senior decision-makers that resonates with client ICPs Qualify leads and ensure meetings align with commercial goals Report clearly on pipeline and performance metrics Collaborate with internal teams including strategy, creative and communications to deliver integrated campaigns About You 12 years experience in outbound sales … impact from day one KPIs & Targets Weekly minimum of 300 outbound calls Monthly meeting and event registration targets Daily LinkedIn and email outreach activity Performance tracked via CRM, with quality and conversion metrics This is an excellent role for someone early in their outbound sales career, looking ...

fast moving commercial organisation. Build and own all reporting and forecasting frameworks across sales, marketing, and customer success. Define and track key SaaS performance metrics (ARR, churn, CAC, LTV, pipeline coverage). Improve data visibility and forecasting accuracy across the revenue funnel. Optimise and manage the company … within 12 months. Qualifications Experience in Revenue Operations, Sales Operations, or Business Analytics in a SaaS environment. Deep understanding of SaaS KPIs and commercial performance metrics. Hands-on experience extracting insights from CRM and BI tools (HubSpot experience a plus). Analytical mindset with strong commercial awareness. Confident communicator ...

strategic account development plan. Serve as the primary point of contact and escalation for client relationships and overall customer experience. Track engagement and project performance against account metrics. Translate client business goals and industry trends into new business opportunities. Manage contract completion, compliance, and take responsibility for revenues, margins … risks and support their mitigation through tactical plans and proactive actions. Manage third parties involved in client engagements. Provide monthly reports on account performance metrics, key issues, opportunities, changes, and objectives according to departmental standards. Profile The successful Strategic Account Manager candidate will have the following: Extensive experience ...

systems and LLM-based applications. Design and evaluate A/B tests and communicate results across cross-functional teams. Define, implement, and monitor key performance metrics for AI-driven product features. Stay up to date with industry advancements in data processing and AI/ML, and introduce best ...

sales team, delivering measurable pipeline growth across the Cyber, IT and Telecoms sectors. This is a hands-on, sales-led marketing role where performance, accountability and results matter. The Role Reporting directly into the commercial leadership team and working closely with sales, you will be responsible for generating qualified … leads and driving inbound and outbound marketing activity that directly impacts revenue. This role would suit someone who enjoys ownership, performance tracking and optimising campaigns to drive tangible results. Key Responsibilities Lead generation strategy and execution aligned to sales targets SEO optimisation to increase website traffic and inbound enquiries ...

Ensure testing activities comply with standards and guidance for secure and safety-critical environments (eg ISO standards, NCSC guidance). Strong understanding of: Network performance metrics Latency and packet loss analysis Root cause identification in degraded or failing networks Comfortable working in secure, safety-critical, or regulated environments. ...

with account specialists, solution consultants, product specialists, and marketing teams to create effective sales and renewal strategies Meet or exceed established goals, KPIs, and performance metrics Drive new customer acquisition through strategic sales initiatives Identify, pursue, and close new sales opportunities within assigned territory or market segment Upsell ...

technical and pricing information. Forecasting and reporting activity accurately and in line with expectations. This involves diligently tracking sales pipelines, market trends, and internal performance metrics to generate reliable predictions of future activity. Forging high-level relationships within accounts to win incremental product and service business. This requires ...

standards to ensure consistency across the global service portfolio. Embed scalability, risk, control, and compliance requirements into service designs. Define and implement service-level performance metrics aligned to operating model requirements. Translate service designs into operational and organisational requirements in collaboration with programme leads. Support documentation, training materials … environments. Experience facilitating co-design workshops and engaging diverse stakeholder groups. Ability to manage service design roadmaps, prioritisation, and iterative improvement cycles. Familiarity with performance measurement frameworks and embedding new service designs into BAU operations. Proficiency in design and visualisation tools. Service Designer/Service Design Lead - 12 Month ...

client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively ...

Commercial Strategy and Leadership Define and execute the overall commercial strategy across sales, marketing and partnerships Own revenue growth, forecasting, pipeline management and commercial performance reporting Translate business objectives into clear go to market plans and measurable outcomes Act as a senior voice within the leadership team, shaping long … business, account expansion and renewals Own the full sales lifecycle, from lead qualification through to negotiation and contract close Set clear targets, incentives and performance metrics, ensuring consistent delivery against revenue goals Drive enterprise level and multi site deal activity with senior stakeholders and decision makers Marketing ...

senior escalation point for strategic accounts. Main tasks include Develop Account Management and Support processes to deliver world-class client outcomes. Establish clear performance metrics and reporting to track customer satisfaction, renewals, and expansion. Act as a senior escalation point for strategic accounts, ensuring proactive engagement and issue ...

organization work together to support our internal and external customers. Develop strong organizational skills and managing your daily active to achieve defined performance metrics. Leverage your Dutch-speaking skills to win new business in the Benelux region Other duties and activities as assigned. What we’re looking ...

across email, social, landing pages and print. It’s an opportunity to lead brand expression, influence strategy and build scalable creative systems that support performance across multiple markets. What they need Someone with senior-level experience in brand or marketing design, comfortable owning visual execution across a full campaign … acquisition (ecommerce native) whilst never compromising on quality and visual aesthetic (think high-end, tech focused) A designer who understands how brand storytelling drives performance, and can translate strategy and customer insight into creative that is both emotionally engaging and commercially effective Someone confident working across multiple digital channels ...