12 of 12 Performance Metrics Jobs in Central London

drive to innovate and deliver meaningful impact for our customers and communities. If you're inspired by solving complex challenges and contributing to a culture that values purpose and performance, we invite you to join us. Role Overview We are seeking an experienced and driven Sales Development Manager to lead and scale our Sales Development Representative (SDR) team. This … closely with marketing and sales leadership to refine outreach strategies and qualification quality. Key Responsibilities Team Leadership & Coaching Recruit, train, and manage a team of SDRs. Provide regular coaching, performance feedback, and career development. Motivate the team to consistently exceed activity and pipeline generation targets. Pipeline Growth & Strategy Ensure the team maintains a healthy database. Develop and execute outbound … prospecting strategies. Ensure effective lead qualification, routing, and conversion into opportunities. Partner with marketing on campaigns, messaging, and lead nurturing programs. Work with sales on strategic targeted accounts Process & Performance Management Establish SDR performance metrics (calls, emails, meetings booked, SQLs). Track and analyze results to optimize workflows and improve conversion rates through- the marketing funnel. Implement More ❯

will either have experience leading a service desk team with strong technical depth or possess expert-level technical skills combined with a solid understanding of ITIL practices and service performance improvement. Key Responsibilities Provide advanced technical support across the Microsoft stack, including Active Directory, Exchange, and Microsoft 365. Support and manage Azure services including virtual machines, networking, and identity … control processes to ensure stability and compliance. Collaborate closely with the Service Desk Manager and other IT teams to ensure seamless service delivery. Monitor and report on service desk performance metrics, identifying areas for improvement. Contribute to the development and maintenance of technical documentation and knowledge base articles. Mentor junior service desk staff and support their technical development. … working in a Managed Service Provider (MSP) or busy service desk environment within an ITIL-driven framework. Proven experience in either leading a service desk team or improving service performance through technical initiatives. Excellent communication and stakeholder engagement skills. Ability to work independently and collaboratively in a fast-paced, evolving environment. ITIL Foundation certification preferred. Team Collaboration Act as More ❯

business objectives. Provide expert guidance and oversight on bid and tender pricing initiatives by utilising advanced commercial modelling techniques to ensure competitive submissions. Leverage data analysis to deliver key performance indicators (KPIs) and actionable insights to senior management, aiding strategic planning decisions across the organisation. Monitor the effectiveness of pricing decisions by assessing performance metrics and highlighting More ❯

Follow the organisation's Change Control procedures for authorised changes. Work closely with the Service Desk Manager and other IT teams to ensure seamless service delivery. Monitor service desk performance metrics and identify opportunities to enhance efficiency and service quality. Create and maintain clear technical documentation and knowledge base materials. Mentor junior service desk staff, providing technical guidance More ❯

Workday, PeopleSoft) Troubleshooting Kronos system errors, security roles, and data inconsistencies. Analytical & Reporting Skills Ability to analyse workforce data for trends, compliance, and efficiency improvements. Experience creating dashboards and performance metrics for labor utilisation. Strong skills with Excel, data analysis, and pivot tables. Experience preparing audits for timekeeping compliance. Stakeholder Support & Training Supporting HR, Payroll, and Operations teams More ❯

management. Key Responsibilities: Collaborate with cross-functional teams to develop, manage, and monitor technology or transformation projects. Utilise advanced Excel skills and analytical tools to generate reports, forecasts, and performance metrics. Ensure compliance with financial policies, regulations, and industry standards. Perform cost-benefit analysis and financial modelling to support project decision-making. Provide financial insights and recommendations to optimise More ❯

management. Key Responsibilities: Collaborate with cross-functional teams to develop, manage, and monitor technology or transformation projects. Utilise advanced Excel skills and analytical tools to generate reports, forecasts, and performance metrics. Ensure compliance with financial policies, regulations, and industry standards. Perform cost-benefit analysis and financial modelling to support project decision-making. Provide financial insights and recommendations to optimise More ❯

presentations and tailored proposals. Collaborative Partner: Work seamlessly with internal teams for flawless product/service delivery and outstanding customer service. Achieve & Exceed: Meet and surpass sales targets and performance metrics. Market Insight: Stay informed on industry trends, market conditions, and competitors to provide strategic insights. Problem Solver: Handle client inquiries and resolve issues promptly and effectively. Organized Pro More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

high value pursuits and play a key role in accelerating the consultancys presence across the UK and Ireland. Key Responsibilities Lead the sales organisation, setting strategy, commercial targets and performance metrics. Grow new business revenue across the Salesforce ecosystem, with a focus on enterprise level CRM programmes. Develop and own key relationships with Salesforce teams in London and Dublin. More ❯

industry trends, market conditions, and competitors. Maintain a deep understanding of our IT consultancy services and solutions. Reporting and Analysis: Track and report on sales activities, pipeline status, and performance metrics. Use CRM software to manage and document sales activities and client interactions. Experience: Sales/Client facing role, Preferably Tele Sales Have a genuine Interest in Technology Actively More ❯

industry trends, market conditions, and competitors. Maintain a deep understanding of our IT consultancy services and solutions. Reporting and Analysis: Track and report on sales activities, pipeline status, and performance metrics. Use CRM software to manage and document sales activities and client interactions. Experience: Sales/Client facing role, Preferably Tele Sales Have a genuine Interest in Technology Actively More ❯