22 of 22 Service Design Jobs in the City of London

Lead Service Designer Location: London, UK| Discipline: Service Design About Designit & Wipro Designit, Wipro's experience, innovation, and design business, works at the intersection of creativity, technology, and strategy to help ambitious organisations grow and transform. We take a holistic view of how services work — connecting … only meaningful for users, but operationally sound and commercially viable for the organisations behind them. The Opportunity We're looking for a Lead Service Designer to join our London studio and play a central role in shaping how services are designed and delivered for our clients. This ...

Farringdon, Croydon or Sittingbourne hybrid working available Ref: 286 Were looking for a motivated and capable individual to join our team as a Transformation Service Designer . At Southern Housing, we are committed to delivering outstanding services for our residents, driving innovation and achieving our transformation ambitions, and this … role plays a key part in making that happen. Reporting to the Service Design Manager, you'll be responsible for designing end-to-end services that improve outcomes for residents, deliver efficiencies and support the delivery of Southern Housing's Transformation Plan. You'll work closely with Business ...

looking for an experienced Service Owner to join the a central governments key programme, taking ownership of one of its key service lines. The role will hold end-to-end responsibility for the performance, development and continual improvement of the service throughout its lifecycle. … service definition and roadmap, oversee operational performance and risk, manage supplier relationships and ensure the service continues to meet the needs of its users and business stakeholders. This is a senior service management role requiring someone comfortable operating across live services, ITIL processes, suppliers, technical teams ...

insight projects Support proposition managers in conducting primary research, reducing reliance on third- party agencies Blend commercial acumen with the ability to map and design customer experiences and inform proposition frameworks. Deliver data-driven insights that directly impact business and market outcomes Build state of the nation pictures, including … actionable competitor analysis, around key growth products and markets to help inform propositions and product strategy. Experience Design & Mapping Research and design solutions by creating and improving journey maps, personas, interaction scenarios, and experience concepts Map end-to-end customer journeys to identify friction points and opportunities ...

problems. Our innovative, forward-looking products make the trading process faster, easier, safer and more cost-effective – empowering our clients’ success. Functional title Lead Service Operations Manager Location London Corporate title Level 2 Report to Head of Service Operations and Support Department Technology – Service Operations and Support … No. of direct reports 13 Job purpose Reporting into the Head of Service Operations and Support, the Lead Service Support Manager is primarily responsible for managing the global infrastructure support team and End User Computing (EUC) support services teams. The role is responsible for ensuring a consistent ...

medical research to improve disease prevention, diagnosis and treatment. We are looking for a Senior Product Designer who can work across UX and UI design , particularly in situations where requirements may be unclear, incomplete or evolving . You will use research, stakeholder input and design expertise to develop … product, research, content, behavioural science and engineering teams. You will be involved in designing participant invitation journeys , developing and testing prototypes, working with established design systems and applying accessibility and inclusive design principles. This is a 6-month contract offering hybrid/remote working ...

Skills: Interaction Design, UX Design, Prototyping, User-Centred Design, GDS/GOV.UK Design System We are looking for an experienced Senior Interaction Designer to join a digital consultancy delivering complex, user-centred services across UK Central Government and the wider public sector. This is a role … business and technical requirements into clear, accessible and intuitive digital experiences. Working within multidisciplinary teams, you'll collaborate closely with User Researchers, Content Designers, Service Designers, Developers and client stakeholders to create solutions that are desirable, feasible and effective. What you'll be doing Leading interaction design activities ...

large-scale medical research to improve disease prevention, diagnosis and treatment. As a Senior Product Designer , you will be leading end-to-end product design, turning customer insight and complex journeys into intuitive digital experiences. This is a 6-month contract-based role offering hybrid/remote working options … salary of £70,000 and benefits. You will be responsible for: Leading UX and UI design throughout the product development lifecycle. Simplifying complex user journeys and service processes into clear, engaging experiences. Developing prototypes and conducting usability testing to inform design decisions. Working closely with Product, Engineering ...

Skills: Content Design, UX Writing, User-Centred Design, Accessibility, GDS/GOV.UK Standards We are looking to recruit an SC Cleared Content Designer for a leading technology consultancy delivering user-centred services across the UK public sector. This role would suit someone who cares as much about solving … across multidisciplinary teams, helping public sector clients create services that are clear, accessible and genuinely easy for people to use. Working across the full service lifecycle, you'll use research and evidence to understand user needs, develop content strategies, create and test content, improve information architecture and continually refine ...

Designit, part of Wipro, is seeking a Lead Service Designer to join our London studio. This senior, hands-on role spans the full service design lifecycle—from problem framing to implementation—working with client stakeholders to deliver measurable outcomes across digital and physical channels. You will shape … service strategy, drive quality across deliverables, and lead a multidisciplinary team while balancing feasibility and business objectives. #J-18808-Ljbffr ...

bring: Experience in AI-led process reinvention or large-scale process transformation Strong knowledge of data, analytics, automation and AI Process mapping, process mining, design thinking or service design experience Understanding of financial services, risk and regulation Strong senior stakeholder and influencing skills A strategic, analytical ...

high-performance event driven systems, and production grade AWS serverless delivery with an elevated focus on API engineering , identity & access , and secure-by-default service design . Youll also gain hands-on experience with Claude Code and modern agentic development workflows. Role Overview: Youll act as the technical … expertise including Lambda, API Gateway , SQS, SNS, Step Functions & EventBridge . Serious API engineering capability : versioning, documentation, throttling, rate-limiting, contract stability, DX-first design, and building APIs that other engineers love to consume. Some frontend experience with Typescript will be advantageous Some real-world identity engineering: familiarity with ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design … Zachmann, MODAF Agile methodologies: SAFe, Scrum, Kanban Modeling tools: UML, ArchiMate, Ardoq What you can expect 🌱 Create and assure key architecture artefacts (e.g., Key Design Decision, Technical Options Paper, High Level Design) Collaborate closely with Engineering teams, often taking a lead SME role to define vision and establish ...

Private sector clients. We are recruiting for a Senior Data Engineer to join our Hippo Herd. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. … play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We’re confident ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer‐centric service design, and agile engineering practices to accelerate innovation in a tech‐driven world. Join our Digital & Data team working alongside product, design ...

systemstradeoffs, understand why existing designs exist before proposing changes, and act on problems without waiting to be asked. You will lead platform modernization efforts, design event-driven architectures, and deliver systems thatremainresilient during the highest-demand on-sales, working across multiple teams within the Prepurchase domain rather than within … single service area. The platforms you work on have no single correct implementation; they are a continuous series oftradeoffdecisions made under real constraints. Your value comes from understanding thosetradeoffsclearly and improving them deliberately, not from implementing solutions in a vacuum. This is a hands-on technical role with ...

growth through partnerships, investment, and technology-enabled innovation. Represent UEL as a leading voice in digital education, AI, and innovation. 3. Digital Products and Service Innovation Establish a product-led approach to digital services and platforms. Lead multidisciplinary teams to deliver user-focused and outcome-driven solutions. Embed agile … Create a personalised, connected, and high-quality digital experience. Improve end-to-end journeys across recruitment, admissions, learning, support, and careers. Champion user-centred design and service excellence. Measure and continuously improve user satisfaction and engagement. 7. Digital Education and Careers Innovation Drive innovation in teaching, learning, assessment ...

working across: Platform consolidation & system migration Technology modernisation & integration Agentic AI & intelligent workflows Digital & business transformation AI governance Target Operating Model transformation Service design & customer experience You'll bring these workstreams together into a coherent roadmap, ensuring complex technology change delivers meaningful business outcomes. Why this role ...

turn complex IoT data into reliable, usable product capabilities Build and evolve APIs, services, and data models that support real-time tracking at scale Design and implement user interfaces where clarity and usability are critical, without being limited to front-end concerns Collaborate directly with customers to understand operational … frontend, backend, and data layers to keep the platform robust, scalable, and maintainable Make pragmatic backend changes where needed — improving performance, data access, or service design Write production-ready code with strong testing, monitoring, and error handling Participate in architectural decisions, balancing speed of delivery with long-term ...

data. They will spend much of their time embedded within research projects, but also contribute to new research proposals and collaborate on research data service design. About you Research Data Stewards will have experience of conducting data-intensive research in an academic research environment and the technical skills ...

quality Go services, APIs, integrations and deployment pipelines while driving engineering excellence across delivery teams! As a senior technical leader, you will: Lead the design, build, release and support of complex backend services and shared platform capabilities. Drive engineering quality through code reviews, technical leadership, reusable patterns and modern … need Strong Software Engineering expertise, with significant experience building and operating production backend services in Go, including testing, concurrency, code quality and maintainable service design. Experience designing and delivering microservices, APIs, integrations and distributed systems, balancing performance, resilience, security and maintainability. Strong DevOps and operational engineering capability, including ...

Experis - ManpowerGroup is seeking a Service Designer in London for a 3-month hybrid contract. You will map core business banking journeys across digital, branch, telephony and servicing, and produce blueprints connecting customer experiences to back-end systems. Travel to central London client sites will be required as needed. ...