7 of 7 Support Analyst Jobs in the City of London

Wise May are currently recruiting for an engaging and proactive Business Application Support Analyst to join a leading Global Speciality Insurance Broker. As a Business Application Support Analyst you will be a fundamental member of the IT team, responsible for providing 1st and 2nd line business application support to internal employees. This is a full … time, permanent role, with hybrid working and the hours are 9am-5pm . Business Application Support Analyst duties and responsibilities: Perform 1st and 2nd tier troubleshooting of bespoke business insurance systems. Diagnose, troubleshoot, and resolve incidents from internal users of business applications within defined processes and service standards. Provide vital operational support to geographically dispersed insurance production … up with employees regarding the resolution of incidents. Monitor and manage the overall integrity of the data within insurance systems. Author knowledge articles for reference by employees and the support team. Provide after-hours "on-call" support to employees during assigned periods. Business Application Support Analyst key skills and experience required: Strong experience providing 1st and More ❯

IT Support Analyst - Temporary £25 per hour (inclusive of holiday pay) Hybrid - London office - 3 days per week ASAP start - till end of the year Are you an experienced 1st and 2nd Line IT Support Analyst? We are recruiting for a IT Support Analyst with a strong background in delivering 1st and 2nd line … helpdesk support and managing the service desk. You will also be involved in project based work and supporting the manager in delivering the IT strategy. To apply, you should have a solid technical background, with experience in providing technical support to end-users. Have experience in managing and maintaining hardware, software, and network infrastructure. Additionally, you will have More ❯

Infrastructure Support Analyst - PERM £50K + Bonus - Investment Banking An investment bank is seeking an Infrastructure Support Analyst to provide technical support for end-users to troubleshoot hardware, software, and network issues across VDI, Desktop Computers, laptops, printers, and other peripherals. Working closely with the support team, you will maintain Windows 11 and MS … pm). We will only be considering applications with a notice period of 1month or less. Due to the urgency of this hire. Requirements: Proven experience as a desktop support (minimum 3years) Strong knowledge and experience of desktop operating systems, hardware, and software (Win 11, MS 365/office suite, VDI, Exchange online, Citrix) Familiarity with endpoint security software … and antivirus firewalls Comfort with a stakeholder-facing role, where you interact with end-users in person, over the phone, and remotely Willingness to provide out-of-hours support as needed to meet project deadlines and support business operations Proactive ability to propose solutions for troubleshooting trends or gaps of risk/improvement If you are interested in More ❯

Dynamics 365 F&O Support Analyst – Up to £55,000 – Remote - Manufacturing Overview: An opportunity to join a company that delivers tailored safety and IT solutions, supporting workplace operations through innovative technology and expert service.This role offers the opportunity to shape and support Dynamics 365 implementations from the ground up, contributing across design, delivery, and ongoing improvement … sessions to understand and define business needs. Architect, configure, and customise Microsoft Dynamics 365 solutions. Design end-to-end solutions aligning with functional and technical requirements. Provide hands-on support, troubleshooting, and issue resolution. Create and maintain comprehensive documentation across all project stages. Deliver training and support materials to end-users and stakeholders. Collaborate across teams to improve … business analysis and requirements gathering. Skilled in D365 customisation and solution design. Solid understanding of both technical and functional Dynamics 365 components. Ability to work cross-functionally with development, support, and end-user teams. Excellent communication, documentation, and training skills. Proactive mindset with the ability to drive process improvement. Package: Salary: Up to £55,000 Remote, with occasional travel More ❯

IT Support Engineer/Service Desk Analyst/IT Technician who has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support tickets is required for a multi award-winning Managed Service Provider based in the City of London. ALL LEVELS OF IT EXPERIENCE CONSIDERED As a successful candidate … you will need a solid foundation in 1st Line/2nd Line IT Technical Support, preferably covering Microsoft technologies within a Technical Help Desk environment. SALARY: up to £32,000 per annum + Bonus (up to £3,000 p.a.) + Benefits (see below) LOCATION: Hybrid working/3 Days per Week working from the office in the City of … mark, and only a select few have scored 30! Wishing you the best of luck with it. JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer/Service Desk Analyst/IT Technicianwho has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support More ❯

2nd/3rd Line IT Support Analyst is required by a leading engineering firm based on site in close proximity to Stratford Train Station and paying up to £40k + Benefits. This position holds responsibility for providing advanced technical support to all employees based at head office and remote sites as well as assisting them with hardware … a fast paced environment. As an employee-owned trust, the organisation are very focused on the well-being and career progression of their employees. Responsibilities ·2nd/3rd line support ·Configuring installing and maintaining Hardware/Software and data back ups ·Monitoring and maintenance of computer systems, applications and SQL databases ·Manage on boarding/off boarding processes ·Maintain … documentation and deploy software to PC's and servers Requirements ·At least 3 years experience in an IT support role ·Degree/Diploma in a relevant subject ·Strong knowledge of using and supporting Microsoft Windows Systems ·SQL experience ·Demonstrable experience of using Microsoft SCCM to publish operating system and client application updates ·Experience in troubleshooting the full range of More ❯

Finance Systems Support Analyst - Unit 4, Agresso 6 month contract with immediate start - Inside IR35 - Interviews on Friday and start on 21st July We are looking for an immediate start contractor to provide incident, response and service request support on a finance system (Unit 4, Agresso). You will not only manage the BAU service support More ❯