26 to 26 of 26 Continuous Improvement Jobs in Derbyshire

planning and multi-channel resource planning cycles. Awareness of tactical planning, scheduling, and Erlang methodologies. Proven experience in identifying performance trends and making improvement recommendations. Preferable Experience working in a digital environment (social media, web chat, email) alongside inbound …/outbound calls. Advanced PC and MS Office skills. Experience with change management. Capabilities Excellent analytical skills and a proactive outlook toward feedback and continuous improvement. Strong people skills and role model behaviours. Exceptional knowledge and understanding of Contact Centre metrics and KPIs. Right first-time attitude with a more »