1 to 25 of 36 Customer Service Jobs in Derbyshire

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through More ❯

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through More ❯

Do you have a strong background in VMWare, Windows Server, AD, O365 and some experience of working on complex infrastructure issues? Are you passionate about technology, with a strong customer service ethos, wanting to work with emerging technologies including Cloud? Infrastructure Engineer/Analyst - About the company Do you want to be part of a successful organisation, that … ensuring effective working across the full range of services provided by the business and liaise with 3rd party suppliers and external contractors, and manage escalated issues logged by the service desk. The role will involve working with technologies such as Virtualisation (VMWare), SAN, Cloud, Windows Server, AD, Exchange, Office365, PowerShell, Networking ( Meraki), Firewalls etc. 3rd Line Engineer/Analyst … vouchers, discounted leisure, and travel scheme. 28 days holiday Hybrid working ( 2 days per week from home) Flexible working hours/compressed hours options Candidates will have a strong customer service ethos and passion for resolving queries to a high stand within SLA's. Candidates will have a broad technical skill set and be keen to look at More ❯

Employer description: Addooco IT are a specialist provider of managed IT, cloud and communications solutions. Their approach delivers a premium customer experience for all businesses. Since formation in 2008, Addooco has enjoyed sustained success and following continuous growth now occupy a dedicated building on Dunston Technology Park. Overview: We are now looking for an eager candidate to join us … apprentice with CompTIA Network+. You will have the opportunity to gain valuable skills and experience as you complete your Level 4 apprenticeship. Responsibilities: Maintain a high level of customer service as a primary point of contact in the service desk. Maximise customer network performance by monitoring, troubleshooting problems and outages. Ensuring customer equipment, firewalls, switches … servers etc are maintained in a timely manner to latest stable versions as per their contracts. Assist 2nd line in securing customer network, firewalls, and other infrastructure components by establishing cohesive rules and policies and defining and monitoring access. Ensure the technology, systems and support are optimised for customers including individuals or teams working remotely from or from customer More ❯

tasks: Providing remote IT support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning … Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Benefits: Salary to £28k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more. More ❯

apprentice with CompTIA Network+. You will have the opportunity to gain valuable skills and experience as you complete your Level 4 apprenticeship. Role Maintain a high level of customer service as a primary point of contact in the service desk. Maximise customer network performance by monitoring, troubleshooting problems and outages. Ensuring customer equipment, firewalls, switches … servers etc. are maintained in a timely manner to the latest stable versions as per their contracts. Assist the 2nd line in securing the customer network, firewalls, and other infrastructure components by establishing cohesive rules and policies and defining and monitoring access. Ensure the technology, systems and support are optimised for customers, including individuals or teams working remotely from … or from customer sites. Be a true team player, working professionally and constructively with colleagues, offering help and assistance. Training Why choose our Network Engineer Level 4 apprenticeship? Our Network Engineer Level 4 apprenticeship is perfect for learners who are fresh out of an IT education or already employed in the tech sector and looking to take the next More ❯

activities Skills & Qualifications In-depth knowledge of Dynamics CRM platform Experience leading discussions with internal and external stakeholders. Hands-on experience with one (or more) of core modules - Sales, Customer Service, Field Service etc. Ability to write, clear user stories. Benefits Starting Salary - up to £75k dependent on experience Private Medical Insurance Flexible, Hybrid working model More ❯

working with our client, a fast growing company bringing ultra-fast fibre to more rural communities across the Highlands.To help them on this journey, they are looking for friendly, customer-focused people to join the installation teams in Inverness and the North Highlands. Don't worry if you don't have fibre experience as full training provided. This role … homes and businesses Carry out light excavation and cabling work (indoors and outdoors) Work on overhead networks where needed Test equipment and show customers how to use their new service Deliver excellent customer experiences every time What youll bring: Great communication and customer service skills Comfortable working outdoors, at height, and with manual tasks Full UK More ❯

working with our client, a fast growing company bringing ultra-fast fibre to more rural communities across the Highlands.To help them on this journey, they are looking for friendly, customer-focused people to join the installation teams in Inverness and the North Highlands. Don't worry if you don't have fibre experience as full training provided. This role … homes and businesses Carry out light excavation and cabling work (indoors and outdoors) Work on overhead networks where needed Test equipment and show customers how to use their new service Deliver excellent customer experiences every time What youll bring: Great communication and customer service skills Comfortable working outdoors, at height, and with manual tasks Full UK More ❯

sell Fire Stopping Products. You will be responsible for delivering the company market strategy, identifying new market opportunities, and feeding back market intelligence. You will work closely with our customer services team based in Essex, our national specification manager, and the wider team based across the UK. What you'll do: Maintain current customer base and gain new … customers through various communication platforms Conduct regular customer and site visits and offer technical support Provide CPD to architects or main contractors and represent the company at trade shows Manage a large customer caseload and meet sales targets Update and maintain CRM regularly Serve as a main point of contact for customers, liaising with other departments to offer … effective technical and customer service What you'll bring: Proven experience in a sales-focused position within the construction industry Ability to manage a large customer base and prioritize site visits and calls Personable and customer-focused Proficient in MS Office and CRM tools We are named the world's most trustworthy company in the construction More ❯

are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Reporting to the Sales Director, the successful … accounts within the Leeds and Chesterfield sites whilst achieving new business sales targets for the financial year. The role requires technical, and industry knowledge coupled with selling skills ensuring service, commercial, and relationship objectives are met. This role will require the job holder in conjunction with the Sales Director to create exciting new opportunities using solution/value-based … products that the Smurfit Westrock Group can offer to meet the new business requirements of the sales strategy. Main Duties & Responsibilities Working closely with the management team to ensure Service Level Agreements (SLAs) are adhered to and renegotiated on time for allocated accounts. Develop and win new business customers, own and maintain a personal pipeline keeping CRM data accurate More ❯

are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Reporting to the Sales Director, the successful … accounts within the Leeds and Chesterfield sites whilst achieving new business sales targets for the financial year. The role requires technical, and industry knowledge coupled with selling skills ensuring service, commercial, and relationship objectives are met. This role will require the job holder in conjunction with the Sales Director to create exciting new opportunities using solution/value-based … products that the Smurfit Westrock Group can offer to meet the new business requirements of the sales strategy. Main Duties & Responsibilities Working closely with the management team to ensure Service Level Agreements (SLAs) are adhered to and renegotiated on time for allocated accounts. Develop and win new business customers, own and maintain a personal pipeline keeping CRM data accurate More ❯

are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Reporting to the Sales Director, the successful … accounts within the Leeds and Chesterfield sites whilst achieving new business sales targets for the financial year. The role requires technical, and industry knowledge coupled with selling skills ensuring service, commercial, and relationship objectives are met. This role will require the job holder in conjunction with the Sales Director to create exciting new opportunities using solution/value-based … products that the Smurfit Westrock Group can offer to meet the new business requirements of the sales strategy. Main Duties & Responsibilities Working closely with the management team to ensure Service Level Agreements (SLAs) are adhered to and renegotiated on time for allocated accounts. Develop and win new business customers, own and maintain a personal pipeline keeping CRM data accurate More ❯

to gain experience in a fast-paced IT environment and develop your skills in various areas of IT support. Role Client Interaction: Handle incoming client calls and provide exceptional customer service First-Line Support: Assist with troubleshooting and resolving basic IT issues, including software and hardware problems Hardware Deployment: Assist with deploying and updating client hardware AI and … Year 6 Months Positions Available 6 Closing Date Friday, 26th September 2025 Start Date Monday, 29th September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Logical Team working Initiative Qualifications English GCSE, grade 4/C (Essential) Maths GCSE, grade 4/C … Essential) About the Employer TRULY SMB LIMITED Truly SMB is a leading Managed Service Provider (MSP) with a rapidly growing focus in AI and Microsoft Business Central. We are dedicated to delivering the best IT support and services to our clients. Our team is committed to excellence, innovation, and continuous improvement. We are looking for motivated and enthusiastic individuals More ❯

start your career in a dynamic, professional environment? AAG IT, an award-winning business IT support provider, is offering an exciting opportunity for an enthusiastic individual to join their Service Desk team as an IT Apprentice. Founded in 2009 and headquartered in Chesterfieldwith additional offices in London, Manchester, and SheffieldAAG supports businesses across the UK with tailored IT solutions … gain exposure to tools such as TeamViewer and Command Prompt, support cloud-based services like Microsoft 365, and work closely with senior technicians to build real-world technical and customer service skills. This is a fantastic opportunity for someone looking to learn and grow in a supportive, forward-thinking, client-focused team. In this role, youll work towards … log support requests using Autotask and escalate issues according to SLA requirements and technical complexity Communicate with users via phone, email, messaging, and video calls, delivering clear and professional customer service. Use internal documentation and knowledge bases to perform basic troubleshooting and assist senior technicians with complex tasks. Configure and test new IT equipment including desktops, peripherals, routers, and More ❯

and control systems, ensuring mission-critical applications run smoothly and reliably. This role blends hands-on technical support with innovation and application lifecycle management-perfect for someone passionate about customer success, system performance, and continuous improvement. Key Duties: Maintain and troubleshoot software systems, data acquisition and instrumentation, and PLCs in engine test environments. Provide end-to-end technical and … issues and applying structured problem-solving. Hands-on scripting and automation for deployments and maintenance. Familiarity with virtualized environments such as VMware or Hyper-V. Superb collaboration, communication, and customer service skills. Strong organizational and time-management skills. Willingness to travel internationally and support projects across time zones with flexible working hours. The Package: Competitive salary depending on More ❯

Employer description: Addocco IT is a specialist provider of managed IT, cloud, and communications solutions, delivering a premium customer experience to businesses of all sizes. Since its formation in 2008, Addooco has achieved sustained success. Following continuous growth, the company now operates from its own dedicated premises at Dunston Technology Park. Overview: We're on the lookout for a … updates on the progress of their support requests Ensuring all tickets are fully documented with resolution details before being closed Recording key information on daily operational checklists to maintain service continuity and accountability Required skills: Demonstrate the ability to meet high customer service standards and follow expected turnaround times Excellent communication skills , particularly via phone and email More ❯

Marketing Bonus holidays -will be awarded additional 5 days if full attendance in previous year, 4 if 1 day off, 3 if 2 off etc (re-calculated each year) Service days -will benefit from an additional holiday day for each year of service, up to a maximum of 5 Sick pay - after completion of 6 month probation period … Discounted staff sales Auto enrol Pension Death in Service 3x Salary Hybrid working policy (WFH on Thursday/Friday allowed although in-person working preferred) Early finish on the last Friday of the month - with BBQ, Pizza etc On-site gym/weights room Pool table Free parking Excellent facilities Additional training and payments for First Aid, Fire Warden … with a particular focus on launching and growing the Global Knives range on Seller Central. Develop and execute a comprehensive 3rd party marketplace growth strategy Continuously analyse category trends, customer behaviour, competitor positioning and search rankings to identify opportunities for sales acceleration. Set performance targets and KPIs; report on sales performance, traffic, conversion rates, and ad spend ROI. Use More ❯

Nottingham and Surrounding areas £30,000- £37,000- OTE 40k+ Company van, overtime, holidays, Call out To apply for this opportunity you must have or hold the following: • Intruder Service Experience (Galaxy would be beneficial) • Fire Knowledge (Advanced, kentech and morley would be useful) • Knowledge of Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also beneficial … Security industry. They offer a wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: • Company Vehicle • Mobile Phone • Stand by Allowances • Call out Allowances • Generous More ❯

of data centre operations with opportunities for progression. Requirements: Self-motivated, well-organized, and capable of solo and team work. Experience with hand tools and working at height. Strong customer service skills and professional conduct. Willingness to travel and stay overnight as needed. Excellent communication and problem-solving abilities. Full, clean UK driving license (some travel by train More ❯

of data centre operations with opportunities for progression. Requirements: Self-motivated, well-organized, and capable of solo and team work. Experience with hand tools and working at height. Strong customer service skills and professional conduct. Willingness to travel and stay overnight as needed. Excellent communication and problem-solving abilities. Full, clean UK driving license (some travel by train More ❯

will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician! Apprenticeship Standard … 30pm. Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Monday, 20th October 2025 Start Date Tuesday, 21st October 2025 Desired Skills Communication skills Attention to detail Customer care skills Proactive Eager to learn Qualifications English GCSE, grade 5 (Essential) Maths GCSE, grade 4 (Essential) About the Employer S B K COMPUTERS LTD Since 1998 we have … always been – to provide companies with quality products at competitive prices and to deliver total IT package solutions for all types of businesses. Committed to performing and maintaining exceptional customer service, SBK’s unrivalled after sales support has earned us an enviable reputation within the industry. Possessing extensive experience installing servers, networks, cabling, accounting products and many more More ❯

Parking. Desired Qualities, Skills, and Knowledge: Good communication skills. Proactive and eager to learn. Good knowledge of IT systems and support. Professional and courteous. Comfortable with all aspects of customer service (face-to-face, phone and email). Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting More ❯

businesses across the globe. We're looking for a forward-thinking Lead AI Engineer to lead the development of intelligent agents that supercharge our music curation, content ingestion, and customer service capabilities. This is your chance to combine cutting-edge AI innovation with the creativity of commercial audio - creating tools that augment human expertise, not replace it. What More ❯

Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB Customer Service Management CSM Sales Order Management SOM JBRP1_UKTJ More ❯