5 of 5 ITIL Jobs in Derbyshire

investigations into systemic issues following service incidents and implement corrective and preventative measures Ensure incidents and service requests are resolved within agreed SLAs Follow ITIL-aligned service management best practices Projects, Change & Improvement Act as technical lead on allocated infrastructure and digital transformation projects Plan and manage outages, upgrades ...

standards Aware of Data Protection Act, Computer Misuse Act, Caldicott Report, etc Backup & Recovery Desirable Relational Database Skills (e.g. Oracle, SQL, MS Access) PRINCE2 ITIL Cyber Security Personal Attributes Essential Good interpersonal/communication skills and the ability to explain technical information to a non-technical audience. Ability to cope ...

Excellent problem-solving skills and ability to manage multiple priorities. Strong knowledge of data protection and IT compliance requirements. Desirable: Relevant professional certifications (e.g., ITIL, Microsoft Certified, CompTIA, Prince2). Experience managing IT projects from inception to delivery. Knowledge of ERP systems or other business-critical software. Knowledge of extraction ...

set.Communicates in a timely manner on any assigned actions, risks, issues and dependencies. Defines, documents and carries out service improvements within the Paragon network. ITIL – Foundation course completed, understands and follows ITIL practices and procedures Ability to work independently and as part of a team with excellent organisational and mentoring ...

equivalent evidence of experience. Software Testing qualification (e.g. ISTQB foundation). Experience of managing large organisation wide clinical applications. Service Management qualification (e.g. ITIL foundation). Risk Management qualification (e.g. M_o_R foundation). Experience Essential Experience of managing team leaders and multiple teams concurrently Experience of service management … implementation Previous management/administration of a Health Information System Skills and Knowledge Essential Understanding of the application of a QMS system such as ITIL, ISO 9001 or equivalent. Extensive stakeholder management skills Knowledge of acceptance into Business As Usual process Strong supplier liaison skills Excellent interpersonal and communication skills ...