1 of 1 Incident Management Jobs in Derbyshire

be available to develop specific skills required for the role. What you'll be doing Manage and take ownership of support request, issues, incidents, and defects across the platforms. Management of incidents across the platforms. Input into the root cause analysis and incident post-mortems off the back of service restoration. Troubleshooting and resolving issues and incident … effectively to the establishment and maintenance of the Platform departmental knowledge, documenting clear instructions and known fixes. Experience & Qualifications Demonstratable experience within the support space Demonstratable experience within the Incident & Problem space. Client-centric approach with ability to be flexible with workload patterns. Demonstratable experience with Incident Management tools and processes across Agile spaces. A driven and More ❯