Customer Support Team Leader
- Hiring Organisation
- TQR
- Location
- Newton Abbot, Devon, South West, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
customer insight Analyse performance trends, identify root causes, and implement corrective actions Produce regular performance reports and insight for senior stakeholders Process Ownership & Continuous Improvement Develop, maintain and improve Customer Support SOPs Identify inefficiencies and lead improvements that enhance speed, accuracy and customer experience Work cross-functionally … Finance to align processes with the end-to-end customer journey Escalate risks with potential financial, legal, or reputational impact Promote a culture of continuous improvement and encourage team-led ideas Stakeholder & Relationship Management Build strong internal relationships to ensure seamless service delivery Represent Customer Support ...