7 of 7 Customer Experience Jobs in Devon

Customer Service Manager Braunton Full-Time Crew Clothing Company was founded in Salcombe in 1993. Today Crew is a great British brand, and our success lies in our authentic passion for producing great looking, well made clothes. We now have more than 70 stores and a thriving website … environment. Desirable Previous experience in a contact centre, customer service, or customer-facing leadership role. Experience using Zendesk or similar CX platforms. Background in retail or hospitality with direct customer interaction. Compensation: Competitive salary #J-18808-Ljbffr ...

face conversations to create a completely new way of welcoming customers to Octopus. We’re changing the landscape of traditional field marketing and customer facing interactions. The role will be about more than simply bringing new customers to Octopus. You’ll lead a team responsible for welcoming new customers … around 90% of your time at venues with your team. You'll be right there in the action: coaching, supporting, and demonstrating what true customer love looks like so every individual can reach their potential You know that mind-blowing results don't happen by accident - they come from ...

About the role The Customer Technical Support Associate (SIRs) takes day to day responsibility for supporting a portfolio of fleet accounts across the UK and our growing customer base in Europe. (SIRs is an abbreviation for Service Calls, Installs and Removals.) The role supports … customer journey, including service calls, installations and removals, fleet and portal administration, customer self serve and reactive issue resolution. As routine activity moves to digital self serve, the role focuses on case ownership, exception handling, customer guidance and timely resolution. Hours: 37.5 hours per week, Monday ...

performance reporting. Working closely with operational leaders and stakeholders, you'll help ensure the right resources are available at the right time to meet customer demand, achieve service targets and deliver an excellent customer experience. Key Responsibilities Produce accurate demand forecasts and capacity plans to support operational performance. … expertise. Support workforce management systems, processes and planning governance. Drive improvements in forecasting accuracy, scheduling effectiveness and operational efficiency. About You You'll have experience within Workforce Management, Resource Planning or a similar analytical role, ideally within a contact centre environment. Essential Skills & Experience Experience in forecasting ...

About the Role We are looking for a proactive and analytical Digital Fulfilment & Insights Advisor to support and improve digital fulfilment performance across customer fulfilment channels, including Click & Collect and delivery platforms. Working closely with stores and central teams, you will use data and operational insight to identify issues … improve processes and enhance the customer experience. This is a varied role combining data analysis, stakeholder management, problem solving and field-based support. Key Responsibilities Support continuous improvement across digital fulfilment operations. Visit stores to review processes and identify areas for improvement. Coach and support Store and Area Managers ...

About the Role We are looking for a proactive and analytical Digital Fulfilment & Insights Advisor to support and improve digital fulfilment performance across customer fulfilment channels, including Click & Collect and delivery platforms. Working closely with stores and central teams, you will use data and operational insight to identify issues … improve processes and enhance the customer experience. This is a varied role combining data analysis, stakeholder management, problem solving and field-based support. Key Responsibilities Support continuous improvement across digital fulfilment operations. Visit stores to review processes and identify areas for improvement. Coach and support Store and Area Managers ...

below after reading through all the details and supporting information regarding this job opportunity. Head of Services Full Time | Salary c£90k (depending on experience) Our Headquarters Southampton | Hybrid working (4 days in office) Who we are We are Great Britain's national mapping service and a global leader … portfolio of digital services across our Government, Business and Consumer markets. You will operate at the intersection of Product, Technology, Data and Customer functions, ensuring a cohesive and aligned portfolio that delivers real value today while positioning our client to capitalise on future market opportunities. This is a unique ...