1 of 1 Customer Engagement Jobs in Dorset

engagement. This is a high-visibility role with board-level backing, offering the opportunity to shape how communication technology supports both internal operations and customer engagement. The Role As the UCaaS Product Lead, you will own the roadmap and delivery of unified communications platforms, ensuring they evolve in line … improvements across the communications stack Working closely with Engineering, Infrastructure, IT and Operations to deliver change Embedding omni-channel communications into business processes and customer journeys Defining requirements, user stories, delivery plans and success metrics Managing relationships with suppliers, vendors and internal stakeholders Supporting platform migrations and service transitions ...