2 of 2 Product Manager Jobs in Dorset

Product Support Manager | Poole | Office-based (with flexibility) | £45,000 Are you a technically astute leader looking for that next step in your professional career? Rubicon are exclusively partnering with a rapidly growing , innovative sport technology business who are looking for an ambitious Product Support Manager to serve as the critical link across multiple teams inlcuding … tecnical support, engineering and design. As Product Support Manager, you will benefit from: Autonomy to lead the full product lifecycle of cutting-edge embedded systems A collaborative environment working across engineering, operations, and commercial teams Exposure to global clients and elite sports organisations Opportunities to travel and represent the company at innovation forums A flexible working model … with out-of-hours support rotation Influence over product strategy, roadmaps, and continuous improvement As Product Support Manager, your responsibilities will include: Leading the lifecycle of hardware-software products, from ideation to field support Acting as the primary escalation point for technical issues Managing the global technical support framework and ticketing system (Jira) Coordinating cross-functional teams More ❯

Product Support Manager – Hardware & Embedded Systems Location: Office-based (Flexible) Department: Engineering We’re looking for a Product Support Manager to join a rapidly growing technology company that designs cutting-edge training solutions for elite sports performance. Our innovative hardware and software systems are used globally to enhance athlete development with real-time analytics and immersive … software products, lead global technical support, and help shape the future of sports technology. What You’ll Do: Lead technical support and issue resolution for globally deployed systems Define product roadmaps and drive improvements based on customer feedback Collaborate with embedded systems engineers and software developers Oversee ticketing systems and on-call escalation processes Guide commissioning, maintenance, and lifecycle … planning for 500+ units worldwide What You Bring: Strong background in embedded systems, electronics, or hardware-software integration Proven experience managing product support for complex tech products Leadership in technical support frameworks and escalation protocols Excellent communication skills and ability to work cross-functionally This is a unique opportunity to shape technology used by leading athletes and organizations worldwide More ❯