will include: Helpdesk Experience: At least 2 years' experience on an IT Helpdesk, utilising a PSA/ITSM/CRM support tool like Autotask. Microsoft 365: Proficiency in OneDrive, SharePoint Online, Exchange Online, Teams, Intune, Entra ID, Entra Connect, Defender for Office 365, and Defender for Endpoint. Server Roles: Experience with Active Directory, Group Policy, DNS, and DHCP. Networking More ❯
that values innovation and teamwork. Responsibilities of the IT Support Technician: Deliver responsive and effective 1st & 2nd line technical support to clients. Troubleshoot and resolve issues involving Microsoft 365, SharePoint, and broader IT infrastructure. Install, configure, and maintain a variety of hardware and software systems. Conduct network troubleshooting and support, including cable testing and patching. Collaborate with colleagues to … ensure smooth service delivery and successful project completion What were looking for from the IT Support Technician: Valid DBS clearance is required. Strong knowledge of Microsoft 365 administration (including SharePoint, Azure, and security features). Physically able to move and manage IT equipment as needed. Solid understanding of network infrastructure and cable management practices. Practical experience with PowerShell and More ❯
