3 of 3 Customer Service Jobs in Durham

designated delivery areas. The role will include managing office staff, drivers, vehicles/trailers and optimising resources whilst controlling costs and maintaining high service levels Main duties and responsibilities Manage day-to-day operations of pallet network distribution, ensuring timely and efficient movement of goods – this will include office … drivers and HGV drivers. Act as the primary point of contact between the company and pallet network customers and partners Monitor network performance, including service levels, delivery times, and damage rates Analyse transport data to identify cost-saving opportunities and operational improvements Manage resources effectively to optimise performance. Resolve ...

delivering high quality healthcare services to our communities and that starts with having a reliable, responsive IT support function. Working within the IT service desk, this role will act as the primary point of contact for IT incidents across the different business areas, handling and processing requests for support … correct priority and are managed through to resolution either internally or by way of escalation to 3rd party suppliers. Have excellent communication and customer service skills allowing you to interface between users and other resolving teams. Identify repeat incidents to problem management to ensure trend analysis is undertaken ...

responsibility will include: Onsite installation of data cabling project and associated hardware such as CCTV, wireless hardware and Audio-Visual solutions Providing excellent customer service and support The ability to work alone and as part of a team Working collaboratively with contractors on site where necessary Knowledge, Skills … normally Monday to Friday, 08:30 to 16:30 with a half hour for lunch. Extended or alternative hours may be required to satisfy customer requirements. Occasional evening shifts are required to facilitate installations into schools outside of student attendance hours. It is expected that the successful candidate will ...