8 of 8 ITIL Jobs in Durham

requests and incidents. Basic understanding of one or more of the following: Infrastructure. Application management. ITIL. Microsoft 365 administration. Relevant experience working to an ITIL framework. Systems or application management experience. Strong attention to detail and ability to maintain accurate technical records. Good communication skills and the ability to work ...

years experience in a technical environment with evidence of professional development. Experience of maintaining and supporting computer systems. Use of Microsoft Office Suite. Desirable ITIL Foundation Certificate in IT Service Management. Experience Essential Substantial experience in a technical role. Proven experience in the development of computer-based solutions. Systems development ...

Substantial experience in a technical support environment with evidence of continued professional development. Experience of maintaining and supporting computer systems and applications Desirable ITIL Foundation Certificate in IT Service Management Customer Service Qualifications or training Training and experience of data analysis Disclosure and Barring Service Check This post is subject ...

clinical application integration. Qualifications Essential Educated to degree level in an information technology, digital systems, healthcare informatics or related discipline, or equivalent relevant experience. ITIL Foundation qualification or equivalent relevant service management experience. Evidence of continuous professional development relevant to digital systems, clinical applications or service improvement. Ability to analyse ...

Essential A degree in IT Systems, Software engineering, Computer Science or a related subject or relative equivalent experience. Evidence of continuous professional development. Desirable ITIL Foundation Certificate in IT Service Management Experience Essential In depth experience of managing or designing, configuring and sup porting application systems. Experience of working ...

upgrades, and deployment activities. Work closely with deployment teams during migration and cutover periods. Manage incidents, service requests, and change activities in line with ITIL processes. Escalate complex issues to specialist Level 3 teams where required. Maintain accurate support documentation, knowledge articles, and ticket updates. Assist with endpoint refresh … Windows 11 migration projects. Device refresh or hardware deployment experience. Application testing and validation experience. Experience within highly regulated or large-scale enterprise environments. ITIL Foundation certification. GCS is acting as an Employment Business in relation to this vacancy. ...

challenges. Analyse logs, performance metrics, and system behaviour to perform root cause analysis. Support incident, problem, change, and release management processes in line with ITIL standards. Maintain technical documentation, support procedures, and knowledge base articles. Assist with application lifecycle management, upgrades, patching, and decommissioning activities. Support migration cutovers and deployment … endpoint platforms. Experience working on large-scale IT transformation, migration, or deployment programmes. Experience with application packaging and deployment processes. Strong understanding of ITIL-based support environments. Experience working in complex enterprise organisations with multiple stakeholders. Ability to manage competing priorities within fast-paced project delivery environments. Excellent planning, coordination ...

routing, firewalls, VPNs, LAN and Wi-Fi environments Experience working with suppliers, service providers or project teams Professional certifications such as CompTIA, CCNA, ITIL or equivalent experience would be advantageous but are not essential. Experience of PCI DSS, ISO 27001 or ITIL environments would also be beneficial. Driving Licence Requirement ...