26 to 50 of 144 Customer Service Jobs in East Anglia

as business-critical applications such as Microsoft 365. Additionally, they administer user accounts, network protocols, and remote access tools, collaborating with colleagues and third-party vendors to maintain high service standards. Technical Skills Needed: Troubleshooting hardware, software, and network issues Strong knowledge of Microsoft 365 and operating systems (Windows, MacOS) Experience with Active Directory administration Familiarity with network protocols … TCP/IP, DNS, DHCP) Excellent communication and customer service skills Ability to diagnose and resolve escalated incidents efficiently Knowledge of remote access tools and remote support Basic scripting skills (PowerShell or similar) (desirable) Understanding of cloud technologies (Azure, AWS) (desirable) Certifications such as CompTIA A+, Microsoft MTA, or ITIL Foundation (desirable) Can you please apply or email More ❯

as business-critical applications such as Microsoft 365. Additionally, they administer user accounts, network protocols, and remote access tools, collaborating with colleagues and third-party vendors to maintain high service standards. Technical Skills Needed: Troubleshooting hardware, software, and network issues Strong knowledge of Microsoft 365 and operating systems (Windows, MacOS) Experience with Active Directory administration Familiarity with network protocols … TCP/IP, DNS, DHCP) Excellent communication and customer service skills Ability to diagnose and resolve escalated incidents efficiently Knowledge of remote access tools and remote support Basic scripting skills (PowerShell or similar) (desirable) Understanding of cloud technologies (Azure, AWS) (desirable) Certifications such as CompTIA A+, Microsoft MTA, or ITIL Foundation (desirable) Can you please apply or email More ❯

4+ years related experience in a sales role Computer literacy with a degree of proficiency in excel and the general Microsoft Office suite, database management and CRM Excellent communication, customer service, interpersonal and writing skills Able to communicate USP’s clearly, with good presentation skills Excellent organisation, communication and problem-solving skills Self-motivated and adaptable to be More ❯

4+ years related experience in a sales role Computer literacy with a degree of proficiency in excel and the general Microsoft Office suite, database management and CRM Excellent communication, customer service, interpersonal and writing skills Able to communicate USP’s clearly, with good presentation skills Excellent organisation, communication and problem-solving skills Self-motivated and adaptable to be More ❯

sales data to pinpoint trends and areas for enhancement, leading to an increase in conversion rates. - Collaborate with marketing and sales departments to align on campaign objectives and optimise customer outreach. - Utilize CRM software to track customer interactions, ensuring precise data entry and follow-up procedures. - Craft call scripts and objection handling tactics to elevate customer engagement … offering constructive feedback to uphold team morale and productivity. - Manage budget allocations for telemarketing campaigns, maximizing cost-effectiveness and ROI. - Implement quality control measures to oversee call quality and customer service standards. If you're passionate about driving sales success and leading a high-performing team, this role is perfect for you! Apply now and be part of More ❯

sales data to pinpoint trends and areas for enhancement, leading to an increase in conversion rates. - Collaborate with marketing and sales departments to align on campaign objectives and optimise customer outreach. - Utilize CRM software to track customer interactions, ensuring precise data entry and follow-up procedures. - Craft call scripts and objection handling tactics to elevate customer engagement … offering constructive feedback to uphold team morale and productivity. - Manage budget allocations for telemarketing campaigns, maximizing cost-effectiveness and ROI. - Implement quality control measures to oversee call quality and customer service standards. If you're passionate about driving sales success and leading a high-performing team, this role is perfect for you! Apply now and be part of More ❯

that are designed to deliver value to customers. We put people living with bladder and bowel conditions at the heart of everything we do. From dedicated specialist nurses, superior customer service and product support to discreet and sustainable home delivery. We believe no-one should ever miss out on life because of a health condition. We’re here More ❯

that are designed to deliver value to customers. We put people living with bladder and bowel conditions at the heart of everything we do. From dedicated specialist nurses, superior customer service and product support to discreet and sustainable home delivery. We believe no-one should ever miss out on life because of a health condition. We’re here More ❯

that are designed to deliver value to customers. We put people living with bladder and bowel conditions at the heart of everything we do. From dedicated specialist nurses, superior customer service and product support to discreet and sustainable home delivery. We believe no-one should ever miss out on life because of a health condition. We’re here More ❯

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call … centre environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Romanian and English speaking, with strong all-round communication skills. If you are a charismatic Romanian and English-speaking More ❯

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call … centre environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Romanian and English speaking, with strong all-round communication skills. If you are a charismatic Romanian and English-speaking More ❯

living plants bring the outdoors in, while our Community Allotment offers a peaceful spot to recharge and support wellbeing. With ample parking, strong public transport links, a shuttle bus service, and even a Taxi Butler in reception, getting here is easy too. What happens once you apply? Step 1 - We'll review your application Step 2 - You'll be … of change and innovative solutions. Collaboration with peers and promote a culture of knowledge sharing. Analyst Expectations To meet the needs of stakeholders/customers through operational excellence and customer service. Perform prescribed activities in a timely manner and to a high standard. No people leadership roles at this grade. Execute work requirements as identified in processes and procedures … collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and More ❯

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. Hours: 40 per week, between 7am – 7pm (must be flexible … Maintaining clear documentation of common issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we're looking for: Fluent in English and Dutch, written and verbal Strong customer service skills Previous call centre More ❯

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. Hours: 40 per week, between 7am – 7pm (must be flexible … Maintaining clear documentation of common issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we're looking for: Fluent in English and Dutch, written and verbal Strong customer service skills Previous call centre More ❯

solutions for digital marketing across TUI. As a key bridge between digital marketing operations and technology teams, this role ensures successful implementation of digital strategies, optimising efficiency and enhancing customer experiences. This position is critical to TUI's digital transformation journey, supporting scalable performance marketing solutions in a high-growth, global context. The role also owns the commercial and … to end delivery of technology solutions, ensuring seamless integration into E2E aligned operational processes with all the regions and adjoining departments. Partner with teams in operations, marketing, finance, and customer service to identify tech-driven efficiencies, Solutions need to be connected with other (internal & external) systems and be fed with all the necessary data Lead cross-functional implementation … Reviews (QBRs), and related partner reporting and administrative processes to ensure consistency and strategic alignment across all markets. Maintain relationships with third-party technology providers, like Google, Meta, negotiating service agreements to maximize performance Utilise analytics and key performance metrics to refine digital strategies. Set standards for reporting and monitor performance to define actions for improvement Drive user adoption More ❯

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking a Spanish-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. Hours: 40 per week, between 7am – 7pm (must be … Maintaining clear documentation of common issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we're looking for: Fluent in English and Spanish - written and verbal Strong customer service skills Previous call centre More ❯

safeguarding museum collections to ensuring laboratory precision. We’re proud to be a UK-based company with a strong technical foundation and a reputation for quality, innovation, and expert customer support. Now, we’re growing our commercial team and looking for a talented Inside Sales Representative to join us. About the Role As an Inside Sales Representative, you’ll … play a key role in driving business growth. You’ll respond to customer enquiries, qualify leads, prepare quotations, and support our field sales and engineering teams. If you’re curious about technology, confident communicating with customers, and enjoy seeing your efforts translate into real business results - this role is for you. Key Responsibilities Respond promptly to inbound enquiries (email … s hardware, software, and applications Coordinate with operations to ensure accurate order processing and delivery timelines What We’re Looking For Experience: Previous experience in sales, sales support, or customer service Skills: Excellent written and verbal communication, strong organisation, proactive follow-up, and CRM proficiency (HubSpot preferred) Knowledge: Ability to learn and explain technical products clearly Bonus Points More ❯

mobility, software services, robotics, simulations, cybersecurity, AI, and data analytics, enabling clients to tackle complex challenges in today’s rapidly evolving markets. With a comprehensive solution portfolio across four service lines—Consulting, Solutions, Talents, and Academy—Akkodis supports clients from concept through to full-scale deployment and optimisation. Our diverse offerings help organisations rethink product development, accelerate productivity, reduce … Pega Certified Lead System Architect (CLSA) to join our team. The ideal candidate will have extensive experience in architecting, designing, and delivering business applications using Pega Platform and Pega Customer Service (minimum v8.x, Pega Infinity 24.x strongly preferred), combined with strong leadership and communication skills. Responsibilities Certification and Technical Expertise: • Pega Certified Senior System Architect (cSSA) – Essential • Pega More ❯

mobility, software services, robotics, simulations, cybersecurity, AI, and data analytics, enabling clients to tackle complex challenges in today’s rapidly evolving markets. With a comprehensive solution portfolio across four service lines—Consulting, Solutions, Talents, and Academy—Akkodis supports clients from concept through to full-scale deployment and optimisation. Our diverse offerings help organisations rethink product development, accelerate productivity, reduce … Pega Certified Lead System Architect (CLSA) to join our team. The ideal candidate will have extensive experience in architecting, designing, and delivering business applications using Pega Platform and Pega Customer Service (minimum v8.x, Pega Infinity 24.x strongly preferred), combined with strong leadership and communication skills. Responsibilities Certification and Technical Expertise: • Pega Certified Senior System Architect (cSSA) – Essential • Pega More ❯

stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing … Want to come and be a part of it? What will you be doing? Join a 2nd/3rd Line Technical Support & Delivery team handling complex technical activities for Customer Services. Responsibilities include SLA-aligned delivery, governance participation, resource planning, incident and root cause management, and collaboration across support teams to define processes, systems, and skills for multi-tech … solutions. Interface with Customer Services, Service Delivery, and Operational teams, especially Problem & Service Management. Contribute to metrics: SLA, RiSLA, MTTR, DOT, MTBF, fault volumes, and reliability. Provide on-call support (including weekends), uphold quality and delivery standards, self-manage tasks, drive service excellence, initiate process improvements, translate strategy into goals, and manage change control via RAMS More ❯

JOB TITLE: Facilities Service Desk Coordinator LOCATION: Woodbridge, IP12 1QT Hours 8:30am to 5:00pm. (No hybrid working) About us: JCW Apleona is a reputable and well-established Building Services company specialising in M&E Engineering including commercial gas and HVAC maintenance Close working relationships with high profile clients meaning long term contracts and security Dedicated to all … boilers/burners, oil, chillers, air conditioning Operating a mobile team of mobile engineers with various skillsets across the UK Excellent reputation for delivering quality and high standards of service JCW Apleona is a leading organisation in M&E Building Maintenance, Air Conditioning and Commercial/Domestic Heating What we are looking for as a Facilities Service Desk … Coordinator: Good experience of working within an office environment. Experience of working within a service desk background is essential. Good customer services skills, well presented and articulate with a good telephone manner Experience of data entry previously would be advantageous Motivated and trustworthy Well organised with good IT and administration skills including Excel and Word. About the Facilities More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯