21 of 21 ITIL Jobs in East Anglia

of the customer; Possess excellent communication skills; Have experience of producing and updating technical documentation to a high standard; Have knowledge of helpdesk based ticketing system; Have ITIL3 or ITIL 4 at the Foundation level or above. Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! What More ❯

software innovation based on market trends Document development processes, procedures and application version histories Keep up with advancements in application engineering and new technologies SKILLS AND KNOWLEDGE: ITIL3 or ITIL 4 Foundation Certification as a minimum Proven work experience as an Application Engineer or similar role Scripting and automation of deployments Experience in deploying, optimising and maintaining software Excellent analytical More ❯

software innovation based on market trends Document development processes, procedures and application version histories Keep up with advancements in application engineering and new technologies SKILLS AND KNOWLEDGE: ITIL3 or ITIL 4 Foundation Certification as a minimum Proven work experience as an Application Engineer or similar role Scripting and automation of deployments Experience in deploying, optimising and maintaining software Excellent analytical More ❯

software innovation based on market trends Document development processes, procedures and application version histories Keep up with advancements in application engineering and new technologies SKILLS AND KNOWLEDGE: ITIL3 or ITIL 4 Foundation Certification as a minimum Proven work experience as an Application Engineer or similar role Scripting and automation of deployments Experience in deploying, optimising and maintaining software Excellent analytical More ❯

in administering and supporting Microsoft 365 services and cloud-based applications. · Experience in managing and troubleshooting network infrastructure, particularly Cambium wireless and networking solutions. · Familiarity with IT ticketing systems, ITIL practices, and service desk operations. · Knowledge of IT security and cloud best practices, including endpoint security management. If you have the skills and experience listed above please send your CV More ❯

focus: Cisco Nexus 9300 series and Catalyst switches Excellent communications skills, organisational skills and independent and autonomous working Have the ability to tackle complex problems and incidents Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and deployment YOU MIGHT ALSO HAVE More ❯

to achieve a high level of security clearance. SKILLS AND KNOWLEDGE: Excellent written and oral communication skills as the central point of contact for Deployed Service Delivery. Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network and peripheral devices. Experience in the installation and configuration of Microsoft Server 2008, 2016 and 2019. … DHCP, Firewall skills). Knowledge of backup technologies. Experience of desktop rollout and configuration. Experience of cloud-based deployment. Experience configuring and maintaining monitoring tools and systems. Defence experience. ITIL Foundation Qualification. Analytical and problem-solving skills. Awareness of Agile methodologies. Clearance Requirements: Clearance to Start DV Clearance for Role DV Are you ready to make an impact? Begin your More ❯

to achieve a high level of security clearance. SKILLS AND KNOWLEDGE: Excellent written and oral communication skills as the central point of contact for Deployed Service Delivery. Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network and peripheral devices. Experience in the installation and configuration of Microsoft Server 2008, 2016 and 2019. … DHCP, Firewall skills). Knowledge of backup technologies. Experience of desktop rollout and configuration. Experience of cloud-based deployment. Experience configuring and maintaining monitoring tools and systems. Defence experience. ITIL Foundation Qualification. Analytical and problem-solving skills. Awareness of Agile methodologies. Clearance Requirements: Clearance to Start DV Clearance for Role DV Are you ready to make an impact? Begin your More ❯

meet SLA timelines based on ticketing and geography. Data Centre Support: Maintain site access and remote hands support for colocation and internal clients. Ensure compliance with ISO standards and ITIL practices. Keep data centres clean and organised. Gain foundational knowledge of data centre operations with opportunities for progression. Requirements: Self-motivated, well-organized, and capable of solo and team work. More ❯

Maintain a professional and disciplined approach at all times when working within Exponential-e Client Premises, Data Centres & Telephone Exchanges. Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices. Manage and process Access, Remote hands and delivery tickets for co-location clients and internal works. Show proficiency in physical Remote Hands support if covering Data More ❯

strong focus on service transition, governance or assurance Proven success leading ITSM practices in complex or large-scale environments Familiar with IT infrastructure, applications, and the service development lifecycle ITIL 4 Managing Professional or Strategic Leader certification preferred Strong communicator with excellent problem-solving and stakeholder management skills This is a six-month contract offering a day rate of £575. More ❯

stakeholders, analyze performance trends, and manage escalations. You promote continual service improvement and contribute to broader service initiatives. You build senior-level relationships, influence outcomes, and share best practices. ITIL certified, with experience in regulated industries; PRINCE2, Lean, Six Sigma, and APM are desirable. Whats in it for you? We offer a range of benefits designed to support your life More ❯

stakeholders, analyze performance trends, and manage escalations. You promote continual service improvement and contribute to broader service initiatives. You build senior-level relationships, influence outcomes, and share best practices. ITIL certified, with experience in regulated industries; PRINCE2, Lean, Six Sigma, and APM are desirable. Whats in it for you? We offer a range of benefits designed to support your life More ❯

stakeholders, analyze performance trends, and manage escalations. You promote continual service improvement and contribute to broader service initiatives. You build senior-level relationships, influence outcomes, and share best practices. ITIL certified, with experience in regulated industries; PRINCE2, Lean, Six Sigma, and APM are desirable. Whats in it for you? We offer a range of benefits designed to support your life More ❯

email and ticketing system Troubleshooting a range of issues related to hardware, software, and networks Creating and maintaining clear technical documentation for team use and end-users Adhering to ITIL-aligned service desk processes to ensure consistency and quality Collaborating with colleagues to resolve escalated issues and share knowledge Prioritising and managing multiple support tickets effectively under pressure Using ITSM …/11 Ability to take ownership and see tasks through to resolution A collaborative mindset and willingness to support others Attention to detail and a methodical approach Understanding of ITIL principles Ability to stay calm under pressure and during incidents An empathetic and user-first attitude Bonus: If you've worked on personal tech projects or have a story to More ❯

collaboratively with colleagues and our customer in an exciting and critical LAN/WAN environment. A key requirement of this role is to deliver technical service in a dynamic ITIL environment as well as incorporating Agile change delivery. At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers success. … Experience of patch management including analysis and deployment. Excellent communications and organisational skills as well as the ability to work independently as well as in a team. Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure. Experience of working under pressure to meet deadlines while handling multiple priorities. Understanding of the importance of stakeholder management and More ❯

collaboratively with colleagues and our customer in an exciting and critical LAN/WAN environment. A key requirement of this role is to deliver technical service in a dynamic ITIL environment as well as incorporating Agile change delivery. At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers success. … Experience of patch management including analysis and deployment. Excellent communications and organisational skills as well as the ability to work independently as well as in a team. Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure. Experience of working under pressure to meet deadlines while handling multiple priorities. Understanding of the importance of stakeholder management and More ❯

request, problem, and escalation management processes, ensuring SLAs and KPIs are met Act as the final technical escalation point for complex issues across Windows, M365, and network environments Champion ITIL-aligned best practices in service operations Develop performance reports, trend analysis, and service improvement plans Work closely with infrastructure, networking, and cloud teams to ensure end-to-end service continuity … technical support team Strong stakeholder communication and conflict resolution skills Experience setting and tracking SLAs, KPIs, and team goals Hands-on support background (ideally up to 3rd line) Preferred - ITIL v3/v4 Foundation (or above) Previous experience in regulated or security-conscious environments Project delivery or transitional management exposure What they offer - £58,000-£66,000 salary (based on More ❯

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for More ❯

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for More ❯

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for More ❯