1 to 25 of 43 ITIL Jobs in East Anglia

prioritize multiple tasks effectively in a fast-paced environment. A commitment to providing excellent customer service and support. Desirable Skills: IT certifications such as ITIL Foundation, CompTIA A+, or equivalent. Familiarity with NHS-specific systems, applications, and hardware (e.g., Smart Cards, SystmOne, NHS mail etc.). Experience with remote desktop More ❯

to improve services and experience. In order to succeed in this, you will need to have: IT Service Management experience A good understanding of ITIL practices Producing and analysing reports on our services, identifying opportunities for improvement and sponsoring improvement actions to completion Lifecycle Management - you can identify key events More ❯

of client network environments Build key relationships with key technical contacts at client sites and third parties Key Skills Qualifications such as MCSA, AZs & ITIL would be highly beneficial towards your application Strong knowledge of Windows OS, 10 & 11 Strong demonstratable experience of Azure & Intune Excellent PC problem solving skills More ❯

and issues to senior leadership. Capability to deconstruct complex challenges into manageable workstreams. Familiarity with project and service delivery frameworks such as Prince2, MSP, ITIL, and tools like JIRA. Personal Attributes: Excellent communication and interpersonal skills. A natural curiosity for technology and an awareness of business needs. Self-starter with More ❯

services and cloud-based applications. · Experience in managing and troubleshooting network infrastructure, particularly Cambium wireless and networking solutions. · Familiarity with IT ticketing systems, ITIL practices, and service desk operations. · Knowledge of IT security and cloud best practices, including endpoint security management. If you have the skills and experience listed above More ❯

Veeam, BackupExec, or Redstor for ensuring data integrity and recovery. A successful candidate must have: Demonstratable Azure experience. Financial organization experience preferred. Familiarity with ITIL framework. Strong user focus. Excellent organizational and time management skills. Ability to prioritize workload. Understanding of deadline-driven environments in top-tier companies. Self-motivated More ❯

service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, Change Management and Problem Management. Thanks to this background, you’ll be used More ❯

service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, Change Management and Problem Management. Thanks to this background, you’ll be used More ❯

service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, Change Management and Problem Management. Thanks to this background, you’ll be used More ❯

service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, Change Management and Problem Management. Thanks to this background, you’ll be used More ❯

service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, Change Management and Problem Management. Thanks to this background, you’ll be used More ❯

service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, Change Management and Problem Management. Thanks to this background, you’ll be used More ❯

service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, Change Management and Problem Management. Thanks to this background, you’ll be used More ❯

service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, Change Management and Problem Management. Thanks to this background, you’ll be used More ❯

service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, Change Management and Problem Management. Thanks to this background, you’ll be used More ❯

service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, Change Management and Problem Management. Thanks to this background, you’ll be used More ❯

service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, Change Management and Problem Management. Thanks to this background, you’ll be used More ❯

service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, Change Management and Problem Management. Thanks to this background, you’ll be used More ❯

and business objectives. Lead, mentor, and develop the project management team, fostering a high-performance culture. Implement best practices and frameworks (e.g., PRINCE2, Agile, ITIL) to optimise project execution. Collaborate with internal teams (technical engineers, service desk, sales) and external stakeholders to ensure seamless project delivery. Drive continuous improvement in More ❯

and business objectives. Lead, mentor, and develop the project management team, fostering a high-performance culture. Implement best practices and frameworks (e.g., PRINCE2, Agile, ITIL) to optimise project execution. Collaborate with internal teams (technical engineers, service desk, sales) and external stakeholders to ensure seamless project delivery. Drive continuous improvement in More ❯

Confidence supporting a mix of Windows and Mac environments Experience with SCCM, Intune, Microsoft 365, AV/VC technologies, and basic networking Understanding of ITIL-aligned incident/problem/change processes Comfortable supporting users at all levels—from office staff to senior stakeholders This is an excellent opportunity for More ❯

Deep knowledge of current industry standards and future technologies. Advanced proficiency in major incident management and business continuity/disaster recovery activities Desirable criteria: ITIL Practitioner/Intermediate level certification. Familiarity with information security management principles. Candidates who are invited to interview will be required to give a presentation on More ❯

What You’ll be Doing: Provide leadership on Agile/ITIL processes and be a decision maker within the security team; Advising those who will be working directly with yourself on best practices and able to support from a 3rd Line perspective. Develop peers and colleagues within the team through More ❯

configuration Multi-vendor, multi-technology IP network design TCP/IP and routing protocols Cisco Viptela SDWAN LAN resilience technologies (SPBM, HSRP/VRRP) ITIL framework Avaya VoIP Platforms Network design tools such as AutoCAD & Visio Strong ability to communicate complex IT problems to non-technical audiences. Proactive in anticipating More ❯

Experience We're Looking For Experience developing and delivering release/cutover plans into production Knowledge and practical experience of IT Service Management, using ITIL and ISO 20000 frameworks. Experience working with 3rd party and Managed Service Providers. What’s In It For You? Location: Hertfordshire Salary: £30,000 Industry More ❯