9 of 9 Service Delivery Jobs in East Anglia

About Us: Anglian is a leading national multi-branded company specialising in home improvements. We are committed to delivering exceptional service and innovative solutions to our customers. We are seeking a dedicated and skilled Payroll and HR Service Delivery Manager to join our team and support the Group HR Director in delivering a professional HR Shared Service function. Role Purpose: The Payroll and HR Service Delivery Manager will play a crucial role in supporting the strategic roadmap for Payroll and HR Administration functions. This position focuses on providing professional HR shared services support, handling the administrative and transactional aspects of HR and Payroll, ensuring accuracy, compliance, and efficient service delivery. Key Responsibilities: Data … such as onboarding, offboarding, and employee changes. Benefits Administration: Manage the administration of employee benefits programs, ensuring compliance. Oversee pension schemes, group income protection, and other group policies. Customer Service: Respond to employee and manager inquiries related to HR policies and procedures using a triage model. Collaborate with HR Advisors, Recruitment Team, and L&D colleagues to ensure smooth More ❯

structured, detail-oriented approach to work with excellent time management. Strong written and verbal communication skills. Self-motivation and the ability to work independently. Experience with ServiceNow, especially Workplace Service Delivery. Familiarity with the ServiceNow SPM module and agile methodologies (desirable). Working knowledge of database management and solid analytical skills. Why Join Us? Be part of a collaborative More ❯

work scheme Retail discounts Career development support Todeliverexceptionallevelsofsupporttodemandingbusinessneedsacrossmultiplesites,maintaining varied applications (predominantly on Microsoft Windows environments).To utilisetechnicalabilitytosupporttheenvironmentsandtoleadwithprogressiveenhancementprojects. How youll support us Deliver IT projects allocated by the IT Delivery Team Leads, adhering to the Change Management Process, for both internal and external customers; Work on technical tasks, being aware of business impact, timescales and security concerns; Contribute towards … complex system and network problems, diagnosing and solving challenging hardware/software faults; Generate support documentation (incl. procedural documents for implemented systems); Provide 3rd line support to the IT Service Desk, responding within agreed time constraints; Undertake other tasks to support the IT team where required, both on MASS sites and customer sites; Comply with Company policies and procedures More ❯

a role that gets you into the heart of IT operations? Join our team as an Installation Technician and help deliver essential desktop hardware installation services to support our service delivery solutions. ?? About the Role As an Installation Technician , you'll be responsible for installing desktop hardware in a variety of environments. You'll unbox and set up More ❯

on the team Are you passionate about delivering exceptional IT services and building strong client relationships? At Computacenter, were looking for a Senior Managed Services Manager to lead the delivery of high-value managed service accounts. Youll be the strategic interface between our clients and delivery teams, ensuring outstanding service performance, commercial success, and long-term … account performance, P&L, contract compliance and risk, strategy alignment between the customer and Computacenter. You'll provide leadership and management of the customer team, ensuring Services, Sales and Delivery are aligned and focussed on the right customer outcomes, under a joined-up Account Plan. Together with the Sales team, you will drive growth in the Contractual and Professional … challenges, and how to convert these into opportunities for Computacenter. This looks like: Leadership & Management: Lead and manage the Services teams, ensuring alignment with customer outcomes. Work closely with Delivery Leadership to ensure consistent and high-quality service delivery. Stakeholder Relationships: Cultivate and manage key stakeholder relationships with customers, focusing on services delivered and identifying growth opportunities. Growth More ❯

business need and requirements Demonstrate flexibility to ensure continuous cover within the department whilst effectively managing your own workload Work with the IT Management team to ensure recommendations and service delivery reflect our IT strategy, budget and business requirements What We Are Looking For: Customer focused Structured, logical approach to problem solving with ability to prioritise effectively Excellent More ❯

Job Title: Service Delivery Manager Location: Peterborough Salary: Up to £45,000 Hours: Monday to Friday, 08:30–17:30 Hybrid Working: 1 day from home per week after probation Employee Benefits Include: Private Medical Cover with Bupa Health Shield – Additional health and wellbeing support Reward Gateway – Access to discounts and wellness perks Enhanced Pension Scheme Life Assurance … Holiday Buy-Back Scheme 21 Days Holiday + Bank Holidays (increasing with service) Long Service Awards 24/7 Employee Assistance Programme (EAP) Free parking Flexible working (Hybrid) offered About the Role Interaction Recruitment is proud to be working with a prestigious Peterborough-based client to recruit for a newly created position: Service Delivery Manager – Operational … Administration . This is a fantastic opportunity for a confident and organised leader to improve collaboration, process consistency, and service quality across all operational admin functions. Key Responsibilities Lead and support the Helpdesk Administrator team, ensuring timely and high-quality service Oversee the scheduling of engineer workloads and preventative maintenance Monitor performance and ensure SLA adherence Manage compliance More ❯

maintenance of our network, security, and telephony systems. You'll work closely with technical teams and project managers to lead infrastructure projects, support day-to-day operations, and ensure service reliability across multiple Trust sites. This is a key hands-on role where you'll also provide 2nd/3rd line support and take part in the on-call … rota. Key Responsibilities: Maintain and improve network, telephony, and security infrastructure. Lead technical delivery for new IT infrastructure projects. Diagnose and resolve complex network issues. Provide 2nd/3rd line support and assist the IT Service Desk. Ensure systems meet security and performance standards. Work with external suppliers and internal teams to support service delivery. Contribute to More ❯

laptops, desktop computers, and mobile phones Managing inventory with high levels of accuracy Liaising with other stores and warehouses to coordinate parts and accessories Ensuring timely turnaround and excellent service delivery Skills & Experience Required: Proven experience in laptop and computer repair - essential Strong understanding of service-level agreements and quality standards Excellent organisational and time-management skills More ❯