5 of 5 Service Delivery Jobs in East Anglia

number of bespoke/legacy applications Packaging of applications Excellent communications skills, organisational skills and independent and autonomous working Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and deployment ...

Infrastructure Team Provide prompt, accurate, and consistent communication to colleagues and clients Deliver day-to-day front-end support, resolving incidents and fulfilling service requests to minimise disruption Investigate, diagnose, and resolve technical issues, escalating where necessary for collaboration Gain an in-depth understanding of client systems and infrastructures … maintaining accurate documentation Support onboarding processes by assessing and documenting new client environments Lead technical installations, implementations, and project delivery across client sites Travel to client locations across the UK (occasional overnight stays required) Mentor and support Service Desk Analysts and Field Technicians, helping develop their technical capabilities ...

networks. Configure and manage firewalls, routers, and secure connectivity to third-party systems. Drive IT projects from planning to rollout, ensuring deadlines, quality, and service standards are met. Troubleshoot network infrastructure issues for users of all technical levels. Work closely with the Senior Cyber Security Engineer to maintain … environment. Develop automated monitoring and alerting systems to improve performance. Act as a point of escalation for complex IT issues and support the Service Desk. Stay up-to-date with technology trends to continuously improve our IT services. What Were Looking For Essential: Strong experience with network switching, routing ...

world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About therole Reporting to the Head of ETO ServiceDelivery Management, you'll be responsible for the planning, design, implementation, validation and ongoing improvement of IT Disaster Recovery (DR) across our complex and business-critical … Continuity (BC) policies and programmes This is a highly visiblerole with responsibility for helping protect around 150 critical IT services that support exams, assessment delivery and regulatory deadlines. This position has been classified as a hybridrole, requiring the selected candidate to typically spend 40-60% of their time collaborating ...

high standard, while aligning technology solutions with business objectives. You will act as a bridge between the business and IT, leading system analysis and delivery, supporting stakeholders, and driving efficiencies through robust technical and process-led solutions. Key Responsibilities Lead the analysis, design, configuration, and implementation of JD Edwards … prepared prior to system go-live Manage small projects or sub-projects (up to 30 man-days) from concept through to handover, ensuring delivery to agreed quality, timelines, and budgets Develop and mentor team members in system and programming activities Deputise for the Team Leader when required General Duties ...