Support Specialist Jobs in East Anglia

2 of 2 Support Specialist Jobs in East Anglia

Service Support Specialist

St. Ives, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
M Group
network repair and maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? Magdalene is hiring a Service Support Specialist to join its Network Operations Centre in the UK. The role is hybrid, requiring 5 days per week at the HQ in St Ives, Cambridgeshire, with the … remainder remote. Youll support a key customer by delivering high-quality administration and customer service, assisting field engineers and contractors, managing maintenance schedules, and updating ticket systems. Responsibilities include monitoring site alarms and CCTV, maintaining trackers, producing reports, and ensuring smooth site transitions. Youll collaborate with NOC colleagues, engineers, and customers in a fast-paced environment. Additional tasks may … be assigned by management as needed to support operations. What youll bring? Excellent written and verbal communication skills are essential, along with strong attention to detail and accuracy. You must be able to manage your time effectively, prioritise urgent tasks, and meet tight deadlines. Exceptional customer service and a positive, solution-focused attitude are key to building strong relationships More ❯
Employment Type: Permanent, Work From Home
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Information Technology Support Specialist

st neots, east anglia, united kingdom
CSE Crosscom (UK)
Job Title: IT Support Administrator Location: CSE Crosscom, UK (Office-Based) Background: CSE Crosscom is seeking a proactive, customer-focused IT Support Administrator to join our dynamic IT team. In this role, you will be responsible for managing and supporting our cloud-based IT infrastructure, focusing on Microsoft 365, Entra, Intune, Samsung Knox, and Cambium for network infrastructure. … to perform their roles with maximum efficiency. The ideal candidate will have a strong background in cloud technologies, mobile device management, and network infrastructure. Role Overview: As the IT Support Administrator, you will be responsible for the management and support of our cloud-based systems, including Microsoft 365 (with a strong focus on Office 365, Entra, and Intune … alongside overseeing mobile device management using Samsung Knox and network infrastructure powered by Cambium. You will ensure all IT systems, applications, networks, and hardware are running optimally, providing excellent support and training to users. Youll also collaborate with the Head of IT to continually improve processes, security, and efficiency across our IT environment. Key Responsibilities: Microsoft 365 Administration (Cloud More ❯
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