3 of 3 ITSM Jobs in East London

Strong stakeholder engagement across both technical and non-technical audiences Experience managing third-party suppliers and service delivery (SLAs, performance) Good understanding of IT service management principles (ITIL or similar) A proactive, ownership-led mindset someone who improves rather than maintains Comfortable operating in a fast-paced, evolving environment ...

ISO27001, or equivalent experience, are expected. Desirable Experience working in the not-for-profit sector Experience delivering complex projects or programmes Understanding of IT service management frameworks Benefits 25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme ...

validation and reconciliation skills Experience supporting BI tools (e.g. Business Objects) Desirable Experience Experience working with ServiceNow data extracts or APIs Exposure to Remedy ITSM datasets ...