20 of 20 Service Delivery Jobs in East London

Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Deputy Service Manager Location: Romford, please note that this location does … week Monday to Friday on a rota varying between 08:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required. You will also take part in our out of hours ...

skilled and dedicated Field Services Bench Technician to join our dynamic IT support team. This role is pivotal in providing exceptional technical support and service delivery to our clients. As a Bench Technician, you will be responsible for diagnosing and troubleshooting hardware issues, ensuring that IT equipment operates … technical expertise will help us maintain our reputation for outstanding service. Key Responsibilities Must be adaptable, flexible and committed to high-level of customer service; Client infrastructure and IT systems vary so a broad skill set and experience is advantageous; Applicants will be expected to travel throughout ...

will work closely with business representatives, IT colleagues and scrum teams to translate user stories into high-quality Salesforce solutions that support effective service delivery and continuous improvement. Key Duties Translate user stories into functional, scalable Salesforce solutions in line with Salesforce best practice. Develop, integrate, test … maintain features across Salesforce Service Cloud, Experience Cloud and the Contact Centre platform. Collaborate with cross-functional teams to shape technical design, requirements, limitations and implementation plans. Carry out unit, integration and performance testing, investigating and resolving issues identified during testing. Support day-to-day Salesforce operations, including user ...

enterprise clients across EU time zones. The Security Consultant - Endpoint Malware & AI must have extensive security experience, ideally from a Consulting, Professional Services or Service Delivery background supporting enterprise customers. The Security Consultant - Endpoint Malware & AI role is fully remote (UK or EU based) The Security Consultant - Endpoint … fluent in English with excellent client-facing communication skills. Key skills as Security Consultant - Endpoint Malware & AI Extensive security experience Consulting, Professional Services or Service Delivery background Enterprise customer experience Endpoint Malware specialist AI knowledge within security environments Deployment and configuration of endpoint security technologies Trellix, Symantec, CrowdStrike ...

Salesforce Developer (Service Cloud) -£54,000-66,000 – SE London – 2 days a week onsite My client is a leading Housing Association who provide some of the most affordable homes in London and the South East and offer a wide range of support to the community. Due to exciting … growth we are looking to recruit for a Salesforce Developer (Service Cloud) who will be responsible for developing, integrating, testing, and maintaining existing and new features in the company Salesforce and Contact Centre platform. The Salesforce Developer (Service Cloud) will work closely with business representatives, IT colleagues ...

This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and possess a broad technical knowledge across a range of technologies. You will remain the single point of contact with the customers. Ensuring any fault … assigned correctly. Role Reporting to the Service Delivery Manager, your main duties will be to ensure the progression and swift resolution of tickets logged with the Service Desk and delivering superior services in line with Service Level Agreements, managing client expectations throughout. As an analyst ...

support - it requires ownership of live operational technology , including ticketing systems, validators, gates, kiosks, and other passenger-facing devices that are critical to daily service delivery. You will lead a multi-disciplinary team responsible for ensuring high availability, rapid incident response, and seamless customer experience across all front office … support and operation of front office systems and field devices , ensuring reliable performance across stations and customer environments. Oversee the delivery of L2 and L3 support services , with a strong focus on real-time operational impact and customer experience . Act as the senior escalation point for major incidents ...

point of contact for engineers, Project Managers, customers, and internal teams, helping to diagnose technical issues, coordinate information, and ensure projects and service activities are delivered efficiently and to a high standard. The Role As a Technical Support Engineer, your responsibilities will include: Acting as the first point … technical queries during installation, servicing, commissioning, and aftercare. Escalating complex technical issues to senior engineering teams where required. Supporting the planning and coordination of service activities. Maintaining accurate technical records, databases, and documentation. Reviewing service reports and technical information for accuracy and completeness. Supporting compliance and quality assurance ...

busy public sector organisation based in Dagenham. This is an excellent opportunity for a technically minded individual who enjoys problem-solving, providing excellent customer service, and supporting a wide range of IT and business systems. Key Responsibilities As an IT Business Support Officer, you will support the ICT team … with a variety of day-to-day operational activities, helping to ensure the smooth delivery of ICT services across the organisation. Key duties will include: Providing first line ICT support to internal users. Assisting with troubleshooting and resolving hardware, software, system and user-related issues. Supporting the management ...

busy public sector organisation based in Dagenham. This is an excellent opportunity for a technically minded individual who enjoys problem-solving, providing excellent customer service, and supporting a wide range of IT and business systems. Key Responsibilities As an IT Business Support Officer, you will support the ICT team … with a variety of day-to-day operational activities, helping to ensure the smooth delivery of ICT services across the organisation. Key duties will include: Providing first line ICT support to internal users. Assisting with troubleshooting and resolving hardware, software, system and user-related issues. Supporting the management ...

busy public sector organisation based in Dagenham. This is an excellent opportunity for a technically minded individual who enjoys problem-solving, providing excellent customer service, and supporting a wide range of IT and business systems. Key Responsibilities As an IT Business Support Officer, you will support the ICT team … with a variety of day-to-day operational activities, helping to ensure the smooth delivery of ICT services across the organisation. Key duties will include: Providing first line ICT support to internal users. Assisting with troubleshooting and resolving hardware, software, system and user-related issues. Supporting the management ...

support high-end print and copier devices across multiple client sites around the London region. This is a fantastic opportunity to join a respected service team, delivering expert maintenance, fault diagnosis, and installations in a dynamic, fast-paced environment. Key Responsibilities: Attend service calls to diagnose and repair … commitment to first-time fix success Strong customer-facing communication , able to build trust, manage expectations, and deliver a consistently high standard of service Commercial awareness , understanding the impact of service delivery on client satisfaction and contract performance Proactive mindset , always looking for ways to improve processes ...

closure and problem resolution. Manage the full contract lifecycle: renewals, modifications and terminations. Order and contract management. Coordinate with stakeholders to resolve any customer service, delivery, or billing blockages. Maintain and update Salesforce opportunities, contacts, contract records, quoting history. Support client relationship activities: attend meetings (on-site … colleagues in Commercial Support or related roles when required Required profile Experience & Competencies Background in sales support, contract/order management, or customer service, with industry experience and advantage but not essential. Comfortable working under tight deadlines and in changing environments; resilient with a proactive mindset. Stakeholder management: ability ...

market intelligence. Build strong relationships with key decision-makers across the property and facilities management sectors. Conduct site surveys and client meetings to understand service requirements. Produce compelling proposals, presentations, and commercial solutions. Lead the end-to-end tender and bid process, including pricing, submissions, and contract negotiations. Manage … opportunities through the complete sales cycle using CRM systems. Work closely with operational teams to ensure smooth mobilisation and service delivery following contract award. Deliver against agreed revenue, margin, and activity targets. Maintain a strong understanding of market trends, competitor activity, and sector developments. Candidate Requirements Essential Proven ...

business continuity Managing budgets, suppliers, and ICT procurement Building strong relationships with Trust leaders and school stakeholders Ensuring high-quality ICT support and service delivery across the Trust About You You'll have proven experience managing enterprise ICT infrastructure alongside strong leadership skills. You'll be confident with ...

Developer will work closely with business representatives, IT colleagues and scrum teams to translate user stories into high-quality Salesforce solutions that support effective service delivery and continuous improvement. On a daily basis the Salesforce Developer will be responsible for: Translate user stories into functional, scalable Salesforce solutions … line with Salesforce best practice. Develop, integrate, test and maintain features across Salesforce Service Cloud, Experience Cloud and the Contact Centre platform. Collaborate with cross-functional teams to shape technical design, requirements, limitations and implementation plans. Carry out unit, integration and performance testing, investigating and resolving issues identified during ...

Adult ADHD Service. The post holder will support consultants, ADHD specialist nurses, assistant psychologists, and other clinical staff to ensure the effective delivery of patient care. Responsibilities include managing appointments, maintaining patient records, coordinating clinic administration, handling enquiries from service users and carers, and supporting the smooth running … ADHD multidisciplinary team, including Consultants, Nurse Prescribers, Practitioners, Assistant Practitioners and Assistant Psychologists. Manage clinic appointments, including booking, rescheduling and communicating appointment details to service users. Ensure online meeting links are issued and clinic rooms are booked as required. Respond to telephone calls, emails and enquiries from service ...

will take ownership of the resource fulfilment process, helping ensure that project and customer demand is matched with the right people, skills and delivery model. Working closely with senior resourcing, practice and delivery stakeholders, you will identify the most appropriate way to fulfil requirements using internal UK teams … nearshore and offshore capability, contractors or external delivery partners. What you will be doing: Managing resource requests from initial requirement through to successful fulfilment. Maintaining an accurate, real-time view of internal skills, certifications, experience and availability. Matching available resources to projects while balancing capability, development opportunities, customer needs ...

Electrical Maintenance Engineer (AP) FM Service Provider - Commercial Building Stratford, East London up to £55,000 + Package CBW Staffing Solutions is currently recruiting for an experienced Electrical Maintenance Engineer to join an established FM service provider at a commercial building in Stratford, East London . This … planned shutdowns. Ensuring health & safety issues are identified, reported and escalated appropriately. Liaising with the client and site management regarding maintenance issues and service delivery. Escorting and supervising specialist subcontractors. Remaining flexible and supporting wider maintenance duties within personal competency. Requirements: City & Guilds Level 2 & 3 Electrical qualification ...

partners, particularly the Actionstep Certified Partners implementing our platform and driving revenue into our pipeline. You'll sit at the intersection of relationships, delivery, customer success and commercial growth. Your partners need to be equipped. Certified. Performing. Growing. And when they're not? You'll know why, and what … growth and customer satisfaction Build a strong operating rhythm through regular check-ins, performance reviews and success planning Maintain Partner Scorecards covering certification, implementation delivery, CSAT/NPS, health and risk Spot underperformance early and lead intervention plans alongside the UK Partner Director and relevant SMEs Support the onboarding ...