4 of 4 2nd Line Support Jobs in the East Midlands

2nd Line Service Desk Engineer (MSP) Up to £35K + Company Benefits Hybrid - Northampton As a 2nd line support engineer, you will be responsible for assisting in 2nd Line team in overall operation & support for our customers. … Service Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and customers remain satisfied. User Support and advice: 70% Provide 2nd line technical support for all customers Take responsibility and exceed department Service Level Agreements Work closely with 1st and 2nd ...

2nd Line Support Technician Location: Ashbourne, Derbyshire Working pattern: Permanent, 3 days per week on-site Salary: Circa £34,000 plus benefits We are seeking an experienced 2nd Line Support Technician to provide technical support across the organisation … permanent basis. This role will focus on delivering high-quality 2nd and 3rd line support, maintaining secure and resilient IT systems, and supporting users on site three days per week in Ashbourne. You will be responsible for troubleshooting and resolving complex incidents, supporting Windows Server ...

Life on the team An opportunity has arisen for a Second Line Analyst to join our thriving business. The successful candidate will be proactively responsible for the governance and delivery of all tasks undertaken within Computacenters Global Command Centre. This will be a busy and exciting time … knowledge of SQL, Wintel, Messaging, Patching and Operations would be highly beneficial. Some Network Infrastructure support experience/exposure at a second line level Working knowledge of application, incident management tool with quality incident management skills. Experience in a 2nd Line Support ...

2nd Line IT Support Engineer - Microsoft 365 Cloud Role Overview Are you the person others turn to when a support issue needs deeper investigation? Do you enjoy working through problems methodically, keeping customers informed and taking ownership until the solution has been fully … tested and confirmed? Bluemoon IT Solutions is looking for a 2nd Line IT Support Engineer | Microsoft 365 & Cloud, to become a key escalation point within our Service Desk team. You'll work across a variety of customer environments, with a strong focus on Microsoft ...