2nd Line Support Engineer - IT Service Desk
- Hiring Organisation
- TOPPS TILES
- Location
- Leicester, Leicestershire, East Midlands, United Kingdom
- Salary
- £28,000
which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. The 2nd Line Support Engineer provides advanced technical support for incidents, service requests, hardware, and build activities escalated from … documentation, procedures, and knowledge base articles. Share expertise with the wider IT team to reduce repeat escalations. Participate in service reviews, contributing insights from 2nd Line support activities. Diversity, Equity and Inclusion At Topps Group we believe that diversity isn't just ...