2 of 2 Senior Account Manager Jobs in the East Midlands

Job Title: Service Delivery Manager – Key Account (IT Services) Location: Derby (Hybrid, 3 days on-site per week) Salary: £65-£70k, plus performance-based incentives About the Role We’re seeking an experienced Senior Service Delivery Account Manager to take accountability for a flagship customer account within the engineering and manufacturing sector. The role … division focused on complex systems and solutions, ensuring seamless delivery of IT services and fostering a strong client relationship. You’ll work hand-in-hand with a dedicated Programme Manager who leads on delivering high-value IT projects into the business, ensuring alignment with strategic objectives, operational excellence, and continuous improvement across the account. This role is central to … Key Responsibilities Act as the primary point of contact and escalation for the client, overseeing all service delivery activities for the account. Build and maintain strong working relationships with senior business and IT stakeholders. Ensure the effective delivery of IT services, projects, and ongoing support aligned with contractual obligations and business needs. Partner with the Programme Manager to More ❯

Location: Chesterfield (On-Site) Salary: £45,000 – £50,000 + Commission & Accelerators Reporting to: Sales Director Hours: Full Time The Role Why This Role Matters As an Account Manager at COOLSPIRiT—A Databarracks company ,you’ll be responsible for both growing our customer base and managing relationships with existing clients. This is a dual role: you’ll lead … providing regular reviews, strategic advice, and ensuring clients’ evolving needs are met. Collaboration: Work closely with Sales Development, Technical, and Product teams to deliver seamless onboarding and ongoing support. Account Planning: Develop and execute account plans focused on retention and growth. Maintain accurate records and forecasts in the CRM. Market Insight: Stay informed about industry trends and competitor More ❯