6 of 6 Service Desk Analyst Jobs in the East Midlands

enthusiastic and innovative Junior IT Service Desk Analyst looking for a new fast paced challenge which will enhance your skills and ability even more? Are you customer focussed and efficient and want to take your career to the next level? Do you live in Northampton … local area? Look no further this is the role for you. Work place: My very professional, friendly, and successful client have a large service user base which needs support in many elements of Information Technology. This highly professional company has created an additional role for a Junior Service ...

Service Desk Analyst Digital Technologies Overview We are looking for a customer-focused IT Service Desk Analyst to join a high-performing Digital Technologies Service Desk. You will act as the first point of contact for IT, AV, telephony and security-related incidents … service requests, delivering responsive, high-quality support and an excellent user experience. Key Responsibilities Provide first-line support via phone, email and remote tools Log, categorise and prioritise incidents and service requests using a service management system Diagnose and resolve a broad range of IT issues across ...

looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. You will provide first level support, covering a large number of applications and systems, user administration and escalation of issues within … team. Previous experience working in a customer service environment is essential. Previous experience working in a technical or troubleshooting environment would be preferred but is not essential as full training will be provided. At Frontier, the Technology Team strive to deliver brilliant experiences for customers and colleagues. We want ...

Service Desk Analyst Digital Technologies Overview We are looking for a customer-focused IT Service Desk Analyst to join a high-performing Digital Technologies Service Desk. You will act as the first point of contact for IT, AV, telephony and security-related incidents … service requests, delivering responsive, high-quality support and an excellent user experience click apply for full job details ...

summary Band 4 Service Desk Analyst The post holder will be expected to operate within SLA/OLA standards expected by customers. This role will have the responsibility for receiving all incoming issues and information requests to HIS with the brief to either resolve to a conclusion … will need to operate within a busy call centre environment and will need to ensure that they follow procedures that have been developed. The service desk will have responsibility for logging all calls, owning all calls until closure, progress chasing and performing user account management. This post ...

Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. … goal of “one in five” in 2023, we have launched our new goal – Mission 365 – targeting £365 million of sales. The 1st Line Support Analyst is the first point of contact for all IT-related incidents and service requests. The role is responsible for triaging tickets, providing effective ...