complaints and escalations, working collaboratively with Relationship Managers, SLT and other internal teams to resolve issues efficiently. Track escalations to resolution and follow up to ensure client satisfaction. Experience & Skills Required Experience: Proven experience in business-to-business account management or customer-facing roles. Familiarity with IT products, services, and the technology landscape (preferred but not essential). Skills: OrganisationalSkills: Detail-focused, demonstrated ability to effectively manage multiple tasks and priorities. Independent Decision Making: Utilise available tools, information, teams and resources to make informed decisions and demonstrate the ability to take the initiative. Communication Skills : Excellent verbal and written communication abilities to engage with clients, stakeholders and internal teams. Analytical Skills: Ability to … with clear communication and seamless support. This includes demonstrating ownership of tasks and delivering measurable value to clients. The Internal Account Manager will be able to demonstrate: Development of skills and knowledge for potential progression to a Relationship Manager role. Improved client satisfaction and retention rates. Identification and follow-through on opportunities for account growth. Quality and promptness of More ❯
resource management tasks, ensuring swift completion while maintaining operational oversight. Review work completed by the team to ensure standards are met and identify opportunities for coaching and development Experience & Skills Required Experience: Proven experience in scheduling, operations, or service delivery coordination. Experience in client-facing roles or managing operational workflows. Skills: OrganisationalSkills: Ability to manage More ❯
resource management tasks, ensuring swift completion while maintaining operational oversight. Review work completed by the team to ensure standards are met and identify opportunities for coaching and development Experience & Skills Required Experience: Proven experience in scheduling, operations, or service delivery coordination. Experience in client-facing roles or managing operational workflows. Skills: OrganisationalSkills: Ability to manage More ❯
updates to stakeholders under the guidance of the Project Manager. Assist with risk and issue tracking and escalate where necessary. Provide general administrative support to the project management team. Skills & Experience Essential: Strong organisationalskills with attention to detail. Good written and verbal communication skills. Proficiency with Microsoft Office/Google Workspace tools. Ability to work collaboratively More ❯
Lean processes Engineering Support Technician About You: Relevant technical qualification or hands-on experience in electronics/computers Background in technical support and customer service Strong problem-solving and organisationalskills Excellent communication skills and attention to detail Self-motivated, proactive, and able to work under pressure Engineering Support Technician What's on Offer More ❯
internal IT workflows and processes. Working with software suppliers to create, test and implement new solutions. Carrying out other tasks and duties as required appropriate to the post. Knowledge, Skills and Experience Required Essential: Proactive and self-motivated with a strong sense of ownership. Strong organisationalskills with the ability to manage and prioritise your own workload. … a team. High attention to detail and accuracy. Full training will be provided; however, a minimum of 2 years' IT experience is required. Customer service orientated, possessing excellent interpersonal skills and a demonstrable ability to establish and maintain strong working relationships with a wide variety of key stakeholders. Clean full Driving licence. Preferred Skills and Experience: Experience with More ❯
internal IT workflows and processes. Working with software suppliers to create, test and implement new solutions. Carrying out other tasks and duties as required appropriate to the post. Knowledge, Skills and Experience Required Essential: Proactive and self-motivated with a strong sense of ownership. Strong organisationalskills with the ability to manage and prioritise your own workload. … a team. High attention to detail and accuracy. Full training will be provided; however, a minimum of 2 years' IT experience is required. Customer service orientated, possessing excellent interpersonal skills and a demonstrable ability to establish and maintain strong working relationships with a wide variety of key stakeholders. Clean full Driving licence. Preferred Skills and Experience: Experience with More ❯
and client communication Collaborate with senior technical staff on escalations Spot opportunities to improve processes and service delivery Stay hands-on with technical support and troubleshooting Tech Stack/Skills We're Looking For Strong MSP or multi-client environment experience ( essential ) Solid 2nd Line support background with mentoring or team lead exposure Confident working with: Microsoft 365 (Exchange … Online, SharePoint, Teams) Windows Server & Active Directory Networking basics (DNS, DHCP, VPNs, firewalls) Remote desktop and RMM tools Knowledge of ITIL/service desk practices Excellent communication and organisationalskills What's in It for You Salary up to £42,000 DOE Clear progression path into Service Desk Manager role Funded training & certifications Supportive, collaborative environment Social team More ❯
and a key interest in People Management as well as the commercial aspect of the role Proven experience in leading Projects and Project Management Strong problem-solving, communication, and organisationalskills Ability to adapt to changing priorities and support business growth Next steps: Office Angels are an equal opportunity employer and are acting as a recruitment agency for … s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to More ❯
team performance Oversee project delivery while providing guidance and support to the team Drive continuous improvement and best practice adoption across the team Ensure compliance with industry standards and organisational processes Support strategic planning, workforce development, and operational initiatives Candidate Requirements: Proven experience managing and developing teams, ideally within technical or project management environments Strong understanding of project management … principles and technical processes to effectively support and guide your team Excellent communication, problem-solving, and organisationalskills Ability to adapt to changing priorities while supporting business growth Commercial awareness and a focus on achieving operational and strategic goals Next Steps: Office Angels is an equal opportunity employer and acting as a recruitment agency for this vacancy. To … s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to More ❯
Executive will have/be : Confidence using the phone as a sales tool - you're not afraid to pick it up A natural communicator - articulate, persuasive, and professional Excellent organisationalskills and ability to juggle multiple priorities A team-focused attitude with a strong individual drive to succeed Tech-savvy - confident navigating CRMs and digital tools More ❯
the role. The ideal CAD Technician or similar will have previous experience within CAD as well as a general knowledge of the Construction Sector. You will also have strong organisationalskills as well as a willingness to learn. Finally, you will be happy to work both autonomously as well as part of a team. The Role: Produce Technical More ❯
Bexhill-On-Sea, East Sussex, South East, United Kingdom Hybrid / WFH Options
Hastings Direct
team with UAT and sharing best practice Assist with initial configuration of new systems and act as key contributor for the development of additional capabilities within the systems Essential skills/experience: Knowledge of database technologies e.g. SQL/Snowflake High level of accuracy with the ability to reconcile large volumes of data Able to explain technical information to … a non-technical audience Excellent organisational and time management skills - ability to work to strict deadlines Strong communication, listening and influencing skills (both internal and external) Ability to create and maintain strong working relationships with colleagues Self-motivated, enthusiastic and the ability to multitask with a strong attention to detail and concentration The interview process: Our interview More ❯
will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £25k basic salary, with OTE taking your total earnings up to £40k in your first year Comprehensive benefits package - including … and resolve issues promptly and effectively Maintain accurate records of client interactions, sales activities, and forecasts using CRM software Qualifications: Educated to degree level Excellent communication, negotiation, and interpersonal skills Ability to work independently and as part of a team. Strong organisational and time-management skills. Results-oriented with a track record of achieving and exceeding sales targets. More ❯
diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Digital Library Services Coordinator, you will manage and develop our digital library services, ensuring they … compliance across the University. Deliver and promote digital and information literacy through workshops, training sessions, and resource development. Contribute to the operational delivery of the University s online study skills programme. Support the Dean of Digital Education in planning and implementing strategies related to digital learning and library services. Contribute to academic audit, development projects, and University-wide academic … What You ll Bring: Degree-level qualification and proven experience in a similar role, ideally within higher education. Experience managing digital library systems and resources, with strong IT and organisational skills. Knowledge of copyright, licensing, and best practice in digital resource management. Strong communication skills, able to produce high-quality reports, documentation, and multimedia resources. Experience promoting digital More ❯
diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Digital Library Services Coordinator, you will manage and develop our client’s digital library services … compliance across the University. Deliver and promote digital and information literacy through workshops, training sessions, and resource development. Contribute to the operational delivery of the University’s online study skills programme. Support the Dean of Digital Education in planning and implementing strategies related to digital learning and library services. Contribute to academic audit, development projects, and University-wide academic … What You’ll Bring: Degree-level qualification and proven experience in a similar role, ideally within higher education. Experience managing digital library systems and resources, with strong IT and organisational skills. Knowledge of copyright, licensing, and best practice in digital resource management. Strong communication skills, able to produce high-quality reports, documentation, and multimedia resources. Experience promoting digital More ❯
diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Digital Library Services Coordinator, you will manage and develop our client's digital library services … compliance across the University. Deliver and promote digital and information literacy through workshops, training sessions, and resource development. Contribute to the operational delivery of the University's online study skills programme. Support the Dean of Digital Education in planning and implementing strategies related to digital learning and library services. Contribute to academic audit, development projects, and University-wide academic … What You'll Bring: Degree-level qualification and proven experience in a similar role, ideally within higher education. Experience managing digital library systems and resources, with strong IT and organisational skills. Knowledge of copyright, licensing, and best practice in digital resource management. Strong communication skills, able to produce high-quality reports, documentation, and multimedia resources. Experience promoting digital More ❯