2 of 2 Service Delivery Jobs in East Yorkshire

proactive monitoring and continuous optimisation of network performance against defined KPIs and SLAs Establish and embed operational best practices, standards, and governance frameworks Maintenance & Service Assurance Oversee preventative and reactive maintenance strategies to ensure service continuity Lead fault management, incident response, and service restoration activities … collaboration, and continuous learning Drive performance management, succession planning, and skills development initiatives Stakeholder & Vendor Management Build and maintain strong relationships with customers, ensuring service delivery meets contractual commitments Collaborate cross-functionally with internal teams including Engineering, IT, Finance, PMO, and HR Manage third-party vendors to ensure ...

leveraging air and road support when appropriate. Maintain strong relationships with clients to secure repeat business. Collaborate with the wider team to ensure seamless service delivery. Requirements: Minimum 5 years experience in sea/ocean logistics (import, export, or both). Proven track record of winning new business ...