4 of 4 ITIL Foundation Certificate Jobs in the East of England

team. Full UK driving licence and own transport for occasional office visits. Desired: Experience working in a professional services or multi-site environment. ITIL Foundation certification or familiarity with ITIL practices. Relevant technical certifications (CompTIA A+, Microsoft Certified, etc.). Experience liaising with 3rd party suppliers ...

e.g., Microsoft 365, collaboration tools, and FRP-specific systems). Maintain accurate records of all interactions and resolutions in line with compliance standards. Follow ITIL-aligned best practices for incident, problem, and request management. Assist in creating and maintaining knowledge base articles to support self-service and team efficiency. … Microsoft 365, and common business applications. Ability to troubleshoot hardware and software issues effectively. Familiarity with ITSM tools (e.g., ServiceNow, Remedy). Desirable: ITIL Foundation certification. Previous experience in a Service Desk or IT support role within a professional services or financial environment. Key Competencies Analytical thinking ...

information governance policies. Engage in ongoing professional development and annual appraisals. Requirements Skills: Customer service experience is essential; IT experience is desirable. Training: ITIL Foundation certification is desirable. Randstad Technologies is acting as an Employment Business in relation to this vacancy. ...

part of a team.Full UK driving licence and own transport for occasional office visits.Desired:Experience working in a professional services or multi-site environment.ITIL Foundation certification or familiarity with ITIL practices.Relevant technical certifications (CompTIA A+, Microsoft Certified, etc.).Experience liaising with 3rd party suppliers or support organisations.Why Bidwells ...