26 to 40 of 40 JIRA Jobs in the East of England

Acceptance Testing (UAT), including: Test planning Script creation Execution Defect management Final sign-off Work within Agile and SDLC delivery frameworks. Manage defects through Jira or Azure DevOps. Ensure all system changes are fully documented, tested and successfully transitioned into Business as Usual. Financial Control & Reporting Ensure robust financial … skills. Desirable Experience within gaming, financial services, banking or other highly regulated environments. Knowledge of digital payment platforms and payment service providers. Experience using Jira, Azure DevOps and Visio. Experience developing reporting solutions using BI tools. Understanding of financial reconciliations, accounting controls and audit processes. Skills Finance Systems Leadership ...

Endpoint Engineer ready for your next challenge? Do you enjoy solving complex technical problems, engineering secure and modern endpoint solutions, and working with a team who share your passion for doing things the right way ...

Exciting opportunity to join the Integration and Systems Validation (ISV) team within the Weapon System Simulation and Experimentation (WSSE) department. Join us in driving innovation and excellence in the field by providing systems integration and ...

ticket volume, resolution time, first-contact resolution, onboarding completion, and CSAT, and report performance to IT leadership. Own the service desk workflow and ticketing (Jira Service Management), including intake, triage, routing, and escalation, and drive continuous improvement of runbooks and knowledge. Manage endpoint support across Windows (Intune), macOS (JAMF … Intune, JAMF, Microsoft 365, and endpoint security tooling). Strong service management discipline: SLA ownership, ITSM process design, and experience running a ticketing platform (Jira Service Management or equivalent). Track record of building metrics-driven support operations and reporting outcomes to senior stakeholders. Excellent communication and stakeholder-management ...

Step up. Take ownership. Raise the standard. Were looking for a Senior 1st Line Support Analyst to join our Service Desk team. This isnt just about logging tickets. Youll play a key role in how ...

Software Test Engineer Stevenage Hybrid Working (3-4 Days On-Site) 42,000 - 50,000 + Excellent Benefits Security Clearance : British Citizen or a Dual UK national with British citizenship is an essential requirement for ...

complex or high-priority incidents Collaborate with infrastructure, applications, and security teams to resolve issues efficiently Manage service desk tooling (e.g., ticketing systems (JIRA), knowledge base platforms (Confluence)) Documentation of processes, procedures, and known errors Manage and maintain a fleet of Audio-Visual equipment across national and international sites … workstation deployment tools (e.g., MDT, etc) Excellent troubleshooting and problem-solving skills Strong communication and stakeholder management abilities Experience with service desk tools (e.g., Jira Service Management, Deskpro, etc) Ability to manage multiple priorities in a fast-paced environment Desirable Qualifications & Knowledge ITIL Foundation (or higher) certification Experience ...

project timelines, monitor progress and proactively identify risks or potential delays. Resolve day-to-day project challenges independently, escalating where appropriate. Keep project plans, Jira boards and delivery updates accurate and up to date. Produce clear project status updates, meeting notes and action trackers for stakeholders. Coordinate meetings, governance … making day-to-day decisions within agreed project scope. Excellent communication skills with the ability to engage stakeholders across different levels. Working knowledge of Jira, or the ability to learn new project tools quickly. A proactive mindset with strong attention to detail and excellent problem-solving skills. Comfortable working ...

with Microsoft Intune/Endpoint Manager for device management Experience with Microsoft Teams administration and/or SharePoint Online Familiarity with IT ticketing systems (Jira Service Management or similar) Experience with Azure Active Directory/Entra ID user and group management Understanding of networking fundamentals (DNS, DHCP, TCP/… line second line 3 rd line third line helpdesk help desk service desk service desk Microsoft Intune/Endpoint Manager Microsoft Teams SharePoint Online Jira Service Management Azure Active Directory Entra ID user group management networking DNS DHCP TCP/IP VPN Debden Loughton Essex London ...

test and quality workflows leveraging test management systems (e.g., TestRail or equivalent), enabling consistent traceability, reporting, and release sign-off across distributed teams. Drive Jira workflow design and automation (templates, guardrails, integrations) to provide consistent cross‐org visibility and execution. Workflow Automation (Cross‐Functional, Cross‐Geo) Design and implement … Jenkins (CI/CD pipeline design, scaling, reliability). Docker containers (reproducible build/test execution). Build systems (iBake/Yocto preferred). Jira (workflow design/automation, cross‐team visibility). Test management systems (e.g., TestRail or equivalent). Demonstrated experience delivering automation at scale, including building ...

essential - you must be able to quickly interpret technical signals, prioritise effectively, and coordinate the right response. You will have solid experience using Atlassian Jira Service Management, confidently managing ticket queues, owning incidents end-to-end, and maintaining accurate communication throughout the lifecycle. A broad technical foundation across … operational setting. Experience working within an ITIL-aligned environment, with practical understanding of incident and problem management (certification desirable). Confident user of Atlassian Jira Service Management (or similar), managing incidents, service requests, prioritisation, and escalation. Strong first-line diagnostic capability, able to follow runbooks, interpret alerts, and resolve ...

control, stock management, hardware refreshes and CMDB updates. Coordinate hardware logistics, repairs, warranty activities and device returns. Ensure accurate ticket management and documentation within JIRA Service Management. Produce operational reporting and contribute to continuous improvement initiatives. Required Skills & Experience: Proven experience in an Onsite Support, Desktop Support, IT Support … such as Microsoft Teams and Google Meet. Knowledge of IT asset life cycle management and CMDB tools. Experience working with ticketing systems such as JIRA Service Management or ServiceNow. Strong troubleshooting and diagnostic skills across hardware and software issues. Previous experience providing VIP or executive user support would ...

with Microsoft Intune/Endpoint Manager for device management Experience with Microsoft Teams administration and/or SharePoint Online Familiarity with IT ticketing systems (Jira Service Management or similar) Experience with Azure Active Directory/Entra ID user and group management Understanding of networking fundamentals (DNS, DHCP, TCP/… line second line 3 rd line third line helpdesk help desk service desk service desk Microsoft Intune/Endpoint Manager Microsoft Teams SharePoint Online Jira Service Management Azure Active Directory Entra ID user group management networking DNS DHCP TCP/IP VPN Debden Loughton Essex London ...

workflows and operational efficiency. Experience introducing automation, self-service and continual service improvement initiatives. Experience getting the most from enterprise ITSM platforms such as Jira Service Management, ServiceNow or Freshservice, with Jira experience particularly advantageous. Strong Major Incident Management experience. Sufficient technical breadth across Microsoft technologies ...

with Microsoft Intune/Endpoint Manager for device management Experience with Microsoft Teams administration and/or SharePoint Online Familiarity with IT ticketing systems (Jira Service Management or similar) Experience with Azure Active Directory/Entra ID user and group management Understanding of networking fundamentals (DNS, DHCP, TCP/… first line 2nd line second line 3rd line third line helpdesk help desk service desk service desk Intune/Endpoint Manager Microsoft Teams SharePoint Jira Service Management Azure Active Directory Entra ID user group management networking DNS DHCP TCP/IP VPN Debden Loughton Essex London ...