providing technical guidance, coaching, and performance feedback. • Conduct regular training sessions to improve team skills in troubleshooting, technical processes, and customer service. • Foster a collaborative working environment that encourages knowledge sharing and continuous improvement. Incident and Change Management: • Act as the point of contact for major incidents, overseeing the resolution process and ensuring stakeholders are kept informed throughout the … up-to-date technical documentation for IT services and systems, including troubleshooting guides, best practices, and system configurations. • Lead the development of user training programs, ensuring effective onboarding and knowledgetransfer to end-users and staff. Business Minded and Continuous Improvement: • Actively drive improvements in IT service delivery, identifying areas of inefficiency or underperformance and implementing solutions. • Participate … . Ability to manage complex technical issues while maintaining a focus on customer service and business needs. An understanding and interest in audio-visual systems, including Digital Signage. Good knowledge of ISO 27001 and other relevant information security standards, with a proven track record of implementing and maintaining security management systems in compliance with ISO standards. Proven track record More ❯
resolving complex technical escalations, and driving automation and platform optimisation. Key Responsibilities as a Cloud & Managed IT Engineer: Provide expert-level technical escalation support to Tier 2 teams, creating knowledge articles and promoting a culture of continuous improvement Drive efficiency through automation, streamlined service requests, and self-service capabilities Collaborate with cross-functional teams to optimise customer and internal … Administer and support Azure, Microsoft 365, Exchange, and Intune platforms Contribute to proactive monitoring and automated remediation across infrastructure, systems, and networks Support service transition processes, ensuring documentation and knowledge transfers are complete Champion service management processes including Change, Major Incident, and Problem Management Participate in post-incident reviews and drive continual service improvements Be part of the weekend … practices Serve as a technical lead on internal and customer-facing projects Essential Technical Skills: Strong expertise in Azure administration Proficiency in Microsoft Entra ID and user management Robust knowledge of Microsoft 365 and Exchange Moderate experience with Microsoft Intune Solid understanding of networking principles and troubleshooting Strong support experience with Windows 11 OS and server infrastructure Desirable Technical More ❯
Data Analyst - KnowledgeTransfer Manager Location: Ipswich Project Office/Sizewell C Site Join the exciting Sizewell C (SZC) project as a Data Analyst and KnowledgeTransfer Manager within the Main Civil Work Support (MCW) team. In this role, you'll play a key part in managing and analysing data from Hinckley Point C (HPC), organising … Improvement Plan on this landmark infrastructure project. Key Responsibilities: Coordinate and organise workshops with HPC, collaborating with MCW leads and SZC Strategy and Transformation teams to optimise data and knowledge transfer. Establish and maintain communication channels within SZC and with HPC to support effective knowledge sharing and foster a collaborative environment. Develop and maintain Power BI dashboards, ensuring … document methodologies, and visualise data for performance management and reporting. Promote data-driven decision-making by sharing insights, representing the programme in forums, and supporting the CWA data strategy. Knowledge, Skills, Qualifications & Experience Strong data management and analytical skills, with experience handling large datasets and developing user-focused tools and reports. Expertise in Power BI dashboard creation and hands More ❯
Loughton, Essex, South East, United Kingdom Hybrid / WFH Options
Profile 29
Policy & Procedures: Define and enforce security policies, incident response strategies, and structured action plans for proactive risk mitigation. Collaboration & Mentoring: Support and upskill an internal engineer, ensuring long-term knowledgetransfer and security expertise. Liaising with Third-Party Support Partners: Work closely with external security providers, vendors, and consultants to coordinate security solutions, manage incident response processes, and … ensure best practices align with organizational security strategy. Documentation & Handover: Ensure detailed documentation and knowledgetransfer for post-contract continuity. Required Strong expertise in Azure cloud security, Microsoft Defender, and Microsoft Sentinel. Proven experience in SOAR technologies for security automation and response orchestration. Hands-on experience with penetration testing, vulnerability assessments, and security scanning. Experience implementing and managing … WAF, IPS, and DNS security solutions. Extensive experience with Terraform for IaC security automation. Knowledge of DevOps pipelines (CI/CD) and security hardening. Deep understanding of PCI DSS compliance, security frameworks, and audit processes. Familiarity with SIEM solutions, security orchestration platforms, and log management. Strong experience with incident response planning, threat detection, and mitigation. Ability to define security More ❯
Loughton, England, United Kingdom Hybrid / WFH Options
Profile 29
Policy & Procedures: Define and enforce security policies, incident response strategies, and structured action plans for proactive risk mitigation. Collaboration & Mentoring: Support and upskill an internal engineer, ensuring long-term knowledgetransfer and security expertise. Liaising with Third-Party Support Partners: Work closely with external security providers, vendors, and consultants to coordinate security solutions, manage incident response processes, and … ensure best practices align with organizational security strategy. Documentation & Handover: Ensure detailed documentation and knowledgetransfer for post-contract continuity. Required Strong expertise in Azure cloud security, Microsoft Defender, and Microsoft Sentinel. Proven experience in SOAR technologies for security automation and response orchestration. Hands-on experience with penetration testing, vulnerability assessments, and security scanning. Experience implementing and managing … WAF, IPS, and DNS security solutions. Extensive experience with Terraform for IaC security automation. Knowledge of DevOps pipelines (CI/CD) and security hardening. Deep understanding of PCI DSS compliance, security frameworks, and audit processes. Familiarity with SIEM solutions, security orchestration platforms, and log management. Strong experience with incident response planning, threat detection, and mitigation. Ability to define security More ❯
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
365 Jobs
strong understanding of automation technologies. This position presents an exciting chance to contribute to innovative projects within a dynamic environment. We are seeking candidates who possess a strong foundational knowledge in technology and automation, along with relevant experience in implementing innovative solutions. Ideal applicants will demonstrate excellent problem-solving abilities, effective communication skills, and a collaborative mindset suited for … and performance standards. Monitor and analyze the performance of automated processes, recommending improvements based on data insights. Document technical specifications and user guides for developed automation solutions to facilitate knowledge transfer. Stay updated on industry trends and emerging technologies in AI and automation to continuously enhance skill development and solution offerings. Skills and experience Strong understanding of artificial intelligence … such as Python, Java, or C++ Experience with automation frameworks and tools Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) Ability to analyze and optimize algorithms for efficiency Knowledge of data structures and algorithms Experience with version control systems (e.g., Git) Strong problem-solving skills and analytical thinking Experience in integrating AI solutions into existing systems Understanding of More ❯
Peterborough, Cambridgeshire, UK Hybrid / WFH Options
Itineris
with the Itineris consultants in upskilling inline with industry best practices and understand best practices for the energy market in Ireland (ROI & NIE). Continuously develop and extend your knowledge within the Utility market (more specific the market in Ireland, ROI & NIE), and transferknowledge to other colleagues. What you bring Strong analytical skills (master’s degree … or equivalent through experience). In-depth knowledge of the energy market of Ireland. At least +5 years’ experience as a Business/Functional Consultant preferable for large, complex ERP/CRM project implementations. Expert in identifying business requirements and has an excellent understanding of customers’ business processes. Skilled in Business Process management. Excellent Stakeholder Management. Excellent oral and More ❯
with the Itineris consultants in upskilling inline with industry best practices and understand best practices for the energy market in Ireland (ROI & NIE). Continuously develop and extend your knowledge within the Utility market (more specific the market in Ireland, ROI & NIE), and transferknowledge to other colleagues. What you bring Strong analytical skills (master’s degree … or equivalent through experience). In-depth knowledge of the energy market of Ireland. At least +5 years’ experience as a Business/Functional Consultant preferable for large, complex ERP/CRM project implementations. Expert in identifying business requirements and has an excellent understanding of customers’ business processes. Skilled in Business Process management. Excellent Stakeholder Management. Excellent oral and More ❯
with the Itineris consultants in upskilling inline with industry best practices and understand best practices for the energy market in Ireland (ROI & NIE). Continuously develop and extend your knowledge within the Utility market (more specific the market in Ireland, ROI & NIE), and transferknowledge to other colleagues. What you bring Strong analytical skills (master’s degree … or equivalent through experience). In-depth knowledge of the energy market of Ireland. At least +5 years’ experience as a Business/Functional Consultant preferable for large, complex ERP/CRM project implementations. Expert in identifying business requirements and has an excellent understanding of customers’ business processes. Skilled in Business Process management. Excellent Stakeholder Management. Excellent oral and More ❯
with the Itineris consultants in upskilling inline with industry best practices and understand best practices for the energy market in Ireland (ROI & NIE). Continuously develop and extend your knowledge within the Utility market (more specific the market in Ireland, ROI & NIE), and transferknowledge to other colleagues. What you bring Strong analytical skills (master’s degree … or equivalent through experience). In-depth knowledge of the energy market of Ireland. At least +5 years’ experience as a Business/Functional Consultant preferable for large, complex ERP/CRM project implementations. Expert in identifying business requirements and has an excellent understanding of customers’ business processes. Skilled in Business Process management. Excellent Stakeholder Management. Excellent oral and More ❯
with the Itineris consultants in upskilling inline with industry best practices and understand best practices for the energy market in Ireland (ROI & NIE). Continuously develop and extend your knowledge within the Utility market (more specific the market in Ireland, ROI & NIE), and transferknowledge to other colleagues. What you bring Strong analytical skills (master’s degree … or equivalent through experience). In-depth knowledge of the energy market of Ireland. At least +5 years’ experience as a Business/Functional Consultant preferable for large, complex ERP/CRM project implementations. Expert in identifying business requirements and has an excellent understanding of customers’ business processes. Skilled in Business Process management. Excellent Stakeholder Management. Excellent oral and More ❯
with the Itineris consultants in upskilling inline with industry best practices and understand best practices for the energy market in Ireland (ROI & NIE). Continuously develop and extend your knowledge within the Utility market (more specific the market in Ireland, ROI & NIE), and transferknowledge to other colleagues. What you bring Strong analytical skills (master’s degree … or equivalent through experience). In-depth knowledge of the energy market of Ireland. At least +5 years’ experience as a Business/Functional Consultant preferable for large, complex ERP/CRM project implementations. Expert in identifying business requirements and has an excellent understanding of customers’ business processes. Skilled in Business Process management. Excellent Stakeholder Management. Excellent oral and More ❯
with the Itineris consultants in upskilling inline with industry best practices and understand best practices for the energy market in Ireland (ROI & NIE). Continuously develop and extend your knowledge within the Utility market (more specific the market in Ireland, ROI & NIE), and transferknowledge to other colleagues. What you bring Strong analytical skills (master’s degree … or equivalent through experience). In-depth knowledge of the energy market of Ireland. At least +5 years’ experience as a Business/Functional Consultant preferable for large, complex ERP/CRM project implementations. Expert in identifying business requirements and has an excellent understanding of customers’ business processes. Skilled in Business Process management. Excellent Stakeholder Management. Excellent oral and More ❯
with the Itineris consultants in upskilling inline with industry best practices and understand best practices for the energy market in Ireland (ROI & NIE). Continuously develop and extend your knowledge within the Utility market (more specific the market in Ireland, ROI & NIE), and transferknowledge to other colleagues. What you bring Strong analytical skills (master’s degree … or equivalent through experience). In-depth knowledge of the energy market of Ireland. At least +5 years’ experience as a Business/Functional Consultant preferable for large, complex ERP/CRM project implementations. Expert in identifying business requirements and has an excellent understanding of customers’ business processes. Skilled in Business Process management. Excellent Stakeholder Management. Excellent oral and More ❯
Cambridge, Cambridgeshire, UK Hybrid / WFH Options
Itineris
with the Itineris consultants in upskilling inline with industry best practices and understand best practices for the energy market in Ireland (ROI & NIE). Continuously develop and extend your knowledge within the Utility market (more specific the market in Ireland, ROI & NIE), and transferknowledge to other colleagues. What you bring Strong analytical skills (master’s degree … or equivalent through experience). In-depth knowledge of the energy market of Ireland. At least +5 years’ experience as a Business/Functional Consultant preferable for large, complex ERP/CRM project implementations. Expert in identifying business requirements and has an excellent understanding of customers’ business processes. Skilled in Business Process management. Excellent Stakeholder Management. Excellent oral and More ❯
Hemel Hempstead, Hertfordshire, UK Hybrid / WFH Options
Itineris
with the Itineris consultants in upskilling inline with industry best practices and understand best practices for the energy market in Ireland (ROI & NIE). Continuously develop and extend your knowledge within the Utility market (more specific the market in Ireland, ROI & NIE), and transferknowledge to other colleagues. What you bring Strong analytical skills (master’s degree … or equivalent through experience). In-depth knowledge of the energy market of Ireland. At least +5 years’ experience as a Business/Functional Consultant preferable for large, complex ERP/CRM project implementations. Expert in identifying business requirements and has an excellent understanding of customers’ business processes. Skilled in Business Process management. Excellent Stakeholder Management. Excellent oral and More ❯
in the project progress meetings and proactively identify risk areas apply your expertise to deliver high quality consulting services to new and existing customers continuously develop and extend your knowledge within the Utility market, and transferknowledge to other colleagues Our ideal candidate... has strong analytical skills (master’s degree or equivalent through experience) experience with Billing More ❯
in the project progress meetings and proactively identify risk areas apply your expertise to deliver high quality consulting services to new and existing customers continuously develop and extend your knowledge within the Utility market, and transferknowledge to other colleagues Our ideal candidate... has strong analytical skills (master’s degree or equivalent through experience) experience with Billing More ❯
in the project progress meetings and proactively identify risk areas apply your expertise to deliver high quality consulting services to new and existing customers continuously develop and extend your knowledge within the Utility market, and transferknowledge to other colleagues Our ideal candidate... has strong analytical skills (master’s degree or equivalent through experience) experience with Billing More ❯
in the project progress meetings and proactively identify risk areas apply your expertise to deliver high quality consulting services to new and existing customers continuously develop and extend your knowledge within the Utility market, and transferknowledge to other colleagues Our ideal candidate... has strong analytical skills (master’s degree or equivalent through experience) experience with Billing More ❯
in the project progress meetings and proactively identify risk areas apply your expertise to deliver high quality consulting services to new and existing customers continuously develop and extend your knowledge within the Utility market, and transferknowledge to other colleagues Our ideal candidate... has strong analytical skills (master’s degree or equivalent through experience) experience with Billing More ❯
in the project progress meetings and proactively identify risk areas apply your expertise to deliver high quality consulting services to new and existing customers continuously develop and extend your knowledge within the Utility market, and transferknowledge to other colleagues Our ideal candidate... has strong analytical skills (master’s degree or equivalent through experience) experience with Billing More ❯
in the project progress meetings and proactively identify risk areas apply your expertise to deliver high quality consulting services to new and existing customers continuously develop and extend your knowledge within the Utility market, and transferknowledge to other colleagues Our ideal candidate... has strong analytical skills (master’s degree or equivalent through experience) experience with Billing More ❯
in the project progress meetings and proactively identify risk areas apply your expertise to deliver high quality consulting services to new and existing customers continuously develop and extend your knowledge within the Utility market, and transferknowledge to other colleagues Our ideal candidate... has strong analytical skills (master’s degree or equivalent through experience) experience with Billing More ❯
in the project progress meetings and proactively identify risk areas apply your expertise to deliver high quality consulting services to new and existing customers continuously develop and extend your knowledge within the Utility market, and transferknowledge to other colleagues Our ideal candidate... has strong analytical skills (master’s degree or equivalent through experience) experience with Billing More ❯