2 of 2 Service Design Jobs in the East of England

influencing project managers, technical owners, and operational leads? If so then this could be the opportunity for you! We're looking for an IT Service Design & Transition Lead responsible for ensuring that new and changed IT services are designed, documented, and transitioned into live operation in a controlled … efficient manner. With significant experience in IT Service Management with a strong focus on service design and transition within a complex, enterprise environment, you'll lead the creation of Service Design Packages (SDPs), define service models and support requirements, ensuring operational readiness through effective ...

validate assumptions and define future-state processes. Producing high-quality BA artefacts Including process maps (using Business Process Model Notation or Unified Modeling Language), service design outputs, as-is/to-be analysis and acceptance criteria. Managing and refining backlogs, ensuring requirements are prioritised, understood and ready ...