2 of 2 Support Specialist Jobs in the East of England

Sales Support & Customer Service Manager 4715 Hemel Hempstead Salary: £30,000 - £35,000 + yearly bonus Monday - Friday, 9:00am - 5:30pm We are recruiting for a Sales Support & Customer Service Manager to join a busy and growing office in Hemel Hempstead. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys supporting … Account Managers, and is confident managing a customer service team while delivering outstanding service. Reporting to the Operations Associate Director, you will oversee the customer service team, support sales activities, and manage the CRM system. You'll also take full ownership of the order fulfilment process while ensuring the highest standards of accuracy, service, and efficiency. What you'll … be doing Sales Support Provide proactive support to Account Managers in all sales activities. Prepare and distribute sales reports and dashboards. Support onboarding of new customers and ensure smooth handover. Liaise with marketing to keep sales materials and product information up to date. Identify and share upsell opportunities to achieve sales through service. Order Fulfilment Own the More ❯

IT Infrastructure Support Specialist - Systems & Patch Management Analyst We're seeking a detail-oriented and proactive Technical Infrastructure Analyst work an initial 3-month contract on our client's site in Suffolk. The candidate must therefore be a commutable distance Suffolk. This role is pivotal in maintaining the integrity, security, and performance of our client's enterprise systems. … You'll work closely with experienced Technical Analysts to apply patches, remediate vulnerabilities, and support life cycle management across both Windows and Linux environments. Key Responsibilities Patching & System Maintenance Install, configure, and maintain system software including operating systems and utilities. Apply security patches and updates in line with organisational policy and vendor guidance. Monitor patch compliance and report on … remediation progress. Vulnerability Management Investigate unauthorised access attempts and ensure compliance with relevant legislation. Collaborate with security teams to identify, assess, and remediate vulnerabilities. Support access control monitoring and incident response activities. Lifecycle & Infrastructure Operations Assist in the operation and control of IT infrastructure across hardware, software, and networks. Participate in change management processes for new or modified services. More ❯