Customer Service Jobs in Edinburgh

26 to 50 of 54 Customer Service Jobs in Edinburgh

Field Service Engineer - EPOS

Edinburgh, UK
Office Owls Recruitment Limited
or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯
Posted:

Meta - Sales Specialist

Edinburgh, United Kingdom
Avidity
We Are Looking For: Are you excited about the future of technology? Do you have a passion for Smart Glasses and Mixed Reality? We're looking for an enthusiastic, customer-focused individual to join our team. This is an exciting opportunity to represent Meta , one of the world's leading technology companies, through McCurrach , known for our excellent service … to hear from you! Key Traits We Value: Passionate and Enthusiastic: You're genuinely excited about Smart Glasses and Mixed Reality tech and can share that excitement with others. Customer-Focused: You prioritise delivering exceptional customer experiences and create memorable interactions with each visitor. Approachable and Friendly: You create a welcoming atmosphere, encouraging customers to explore and try … solutions that fit. Product Knowledge: Familiarity with Smart Glasses, Mixed Reality, or other advanced technology products is highly preferred, but a strong willingness to learn is just as important. Customer Service: A background in providing excellent customer service will set you up for success in this role. You know how to make every customer feel More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development Manager

Edinburgh, Midlothian, United Kingdom
Bennett and Game Recruitment LTD
long-term growth. Excellent communication skills and the confidence to sell value-driven, differentiated products are essential. Business Development Manager Job Overview Drive new business growth and manage existing customer accounts in line with budget targets and strategic objectives. Follow the approved sales process to qualify prospects, nurture leads, and identify opportunities that achieve the targeted order conversion rates. … Develop and execute detailed customer account plans to maximize profitable revenue, including stakeholder mapping and engagement from headquarters to site level. Ensure customer contact data is accurately maintained and regularly updated in the CRM system, adhering to company policies. Establish and nurture strong, lasting relationships with multiple stakeholders across the customer base. Represent and promote the company … record in new business development. Results-orientated with the ability to work to targets and deadlines. Strong communication skills; both verbal and written. A professional and polite approach to Customer Services, ensuring accuracy of information and ensuring that all parties are effectively communicated with. Excellent self-organisation and attention to detail, to ensure accurate enquiry logging. Ability to establish More ❯
Employment Type: Permanent
Salary: GBP 35,000 - 40,000 Annual
Posted:

Contract Lead (Capital works)

Edinburgh, United Kingdom
Places for People
planning, supervision, and delivery of maintenance and refurbishment works on domestic and commercial properties. You manage contractor teams, ensure quality and compliance, control budgets and schedules, and maintain strong customer service with continuous improvement. You also handle contract documentation, inspections, and provide technical advice while supporting the team's development and contributing to asset management. Covering the Edinburgh … provide technical advice on building maintenance and actively contribute to asset management discussions to drive continuous improvement. The Essential Criteria for this role is listed below. Proven experience delivering customer-focused services with a focus on continuous improvement. Extensive experience coordinating and supervising work on both domestic and commercial properties. Strong background in managing contractor to ensure service … delivery, handle change, and support team development. A driving license and access to your own vehicle is mandatory for this role. More about you You bring strong experience delivering customer-focused services with a commitment to continuous improvement. You've successfully arranged and supervised work on domestic and commercial properties and led contractor teams to ensure quality, manage change More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Reprogramming Specialist

Edinburgh, United Kingdom
KBR, Inc
Responsibilities Perform all activities associated with the design, development, implementation, maintenance, configuration management and quality control of software for scientific/engineering applications. Define system and software requirements. Analyse customer requirements and translate them into a design. Work with Agile development tools such as Jira, Confluence, and Bitbucket/Git to manage work and collaborate with your teams. Identify … experience preference. Experience with software quality assurance, testing, and validation. Excellent problem solving and troubleshooting skills Ability to work independently and as part of a team Excellent communication and customer service skills Demonstrated stakeholder engagement experience An understanding of Electronic Warfare Defence experience (Uniformed, APS or Contractor) AGSVA security clearance - NV 1 (minimum - with ability to obtain NV2 … and private health insurance discounts Career development: Online learning, mentorship and career pathways If you're ready to shape tomorrow, let's get started. Apply Now! As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

ERP Project Manager (d365)

Edinburgh, Midlothian, Scotland, United Kingdom
Hybrid / WFH Options
Cedar Recruitment
dynamic ERP Project Manager to lead the integration of newly acquired businesses into their Microsoft Dynamics ERP system. This comprehensive system includes modules for CRM, sales, field services, and customer service, while also interfacing with key platforms such as Sage Intacct and Natural HR. Key Responsibilities: Review existing systems and processes of newly acquired businesses against standard workflows More ❯
Employment Type: Permanent
Salary: £55,000
Posted:

Senior Product Manager

Edinburgh, United Kingdom
Trustpilot, Inc
Lead cross-functional agile teams, including remote members, through the entire product lifecycle. Take ownership of product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs. Collaborate with designers, engineers, data scientists, and other key stakeholders to develop new features and optimize existing products. Prioritize new features and enhancements using robust product management frameworks. … data (quantitative and qualitative) to measure success. Communicate product strategy, status updates, and potential risks to executive leadership and internal teams. Cultivate solid connections between the sales, marketing, and customer service departments to promote product-focused mindsets across the enterprise. Inspire and motivate teams to achieve their best performance, establishing a culture of high collaboration and innovation. We More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Service / Bookkeeper

Edinburgh, Midlothian, Scotland, United Kingdom
Talent Finder
Customer Service/Bookkeeper | Morningside, Edinburgh | Full Time | Monday to Friday, 9am – 5pm | Up to £22,222 per year (commensurate with experience) Our client is a forward-thinking accounting firm dedicated to leveraging the latest technology to streamline operations and elevate client services. With a strong reputation for excellent client service, fuelling steady growth and an expanding … client base, they are now seeking an experienced Customer Service/Bookkeeper to join their team. This is a fantastic opportunity to grow your skills and advance your career within a supportive, welcoming, and friendly environment. Are you the right person for the job? Minimum of 2 years' experience in bookkeeping and customer service Experience in … Services/Advisory sector Strong knowledge of VAT, payroll, and self-assessment Confident with cloud accounting software (Xero, QuickBooks highly desirable) Excellent communication and organisational skills A proactive and customer-focused mindset Skilled at managing multiple projects simultaneously, prioritising tasks effectively, and meeting tight deadlines without compromising on quality What will your role look like? Provide bookkeeping and support More ❯
Employment Type: Permanent
Salary: £22,000
Posted:

Mobile Customer Support Engineer

Edinburgh, United Kingdom
Endeavour Recruitment Solutions
Technologies: preventive maintenance corrective maintenance note counter maintenance Customer service electromechanical high speed automation Engineer Calling for Mobile Customer Support engineers ! One of our clients, a global manufacturing company, is looking for Mobile Customer Support Engineers to join them: The selected profile will be a High speed automation engineer with preferably an electrical qualification, focus on … customer service skills. Banking sector experience not necessary but always preferred. 50/50 electromechanical engineers Purpose : To ensure that the customer site in the area to which he is assigned is operational to the Company's contractual obligations. The selected Mobile Customer Support Engineer will be involved in the following tasks: Preventive maintenance Corrective maintenance … Note Counter maintenance/repairs Liaise with customer Liaise with Service Manager Operator Training Required skills/experience : Engineering apprenticeship/experience ; Electrical apprenticeship Engineering training and qualifications. Experience in the Service Industry preferable. Specific product training M5/M7, CPS, C1, C2, C4, C5, X7/X8 Laurel Note counters, Erapa equipment (as appropriate) - Bundlers, shrink More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Engineer - CCTV

Edinburgh, United Kingdom
Johnson Controls, Inc
Service Engineer -Field Based. Sensormatic Solutions helps retailers deliver seamless, personalized experiences through data-driven decision-making across their enterprise. We connect and bridge gaps in retail operations to provide real-time insights into inventory, shoppers, associates, and the retail environment. Our solutions ensure asset and people protection by creating a secure environment throughout the customer journey. Our … into smooth, personalized experiences. We enable retailers to stay ahead of change, ensuring merchandise availability, empowered associates, and safe, flexible shopping experiences. What you will do As Field Technical Service, you'll provide technical support for innovative EAS (Electronic Article Surveillance), RFID, and CCTV solutions to our major retail customers worldwide. You'll need strong problem-solving abilities and … a customer-focused mindset. How you will do it Support the sizing, installation, maintenance, and operation of technological resources while ensuring quality, timely technical support through teamwork and customer service. Provide technical support for all Johnson Controls products at customer sites and to internal staff (call centre, administrative support, Field Ops Technicians). Develop and test new More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Scheduler

Edinburgh, Midlothian, United Kingdom
HAYS
expected to follow a clearly defined process for these requests. Experience in the following areas would be preferable: Ability to work as part of a team Take ownership of customer hardware request and break-fix incidents Scheduling and manage an engineer's workload Deal with customer escalation and escalate up when required Able to multitask and plan schedules … Great customer service skills Accuracy and attention to detail are paramount. Ability to work under their own initiative Excellent communication skills Ability to work under pressure within a fast-moving customer environment Experience of ServiceNow IT Service Management Platform Next StageConversation with recruiter to assess suitability. Start DateASAP Interested in applying? Just reply with an up More ❯
Employment Type: Contract
Rate: GBP 18 Hourly
Posted:

Junior Account Executive

Edinburgh, Midlothian, Scotland, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £35k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £35,000 - £50,000 per annum
Posted:

Business Development Executive (Media, Sponsorship & Events)

Edinburgh, United Kingdom
Hybrid / WFH Options
Choice Consultants
Dealing with a range of corporate clients (Finance, Tech, Energy, Legal, Transport, Food & Drink and professional services), charities, government agencies and associations across Scotland and the UK. Identify the customer needs then create, design and present innovative media solutions tailored to the client to ensure results. Negotiating and presenting bespoke media solutions to key decision makers over the phone … and face to face. Once on board you will manage, nurture and provide great customer service, making them want to grow their business with you. Building, nurturing and developing account relationships with key decision makers. Working with editorial, events, content production, advertising and events team to ensure campaign delivery and results. Working to targets and deadlines. Maintain an More ❯
Employment Type: Permanent
Salary: GBP 29,000 - 35,000 Annual
Posted:

Software Engineer

Edinburgh, Midlothian, Scotland, United Kingdom
Hybrid / WFH Options
Motability Operations
big successes, with lots of exciting new projects also in the pipeline. Key aspects of working in an agile team at MO Focus on delivering working software Blending user (customer) feedback and best practice to evolve what we deliver Continuously inspect and adapt how we deliver software Utilise great testing principles, TDD & automation A "build to run mindset", ensuring … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯
Employment Type: Permanent, Part Time, Work From Home
Posted:

Dynamics 365 Architect

Edinburgh, Midlothian, Scotland, United Kingdom
Hybrid / WFH Options
Bright Purple Resourcing
flexible arrangements and smart hybrid travel Competitive employer contributions to pension scheme and much more In this role, you will: Design and deliver robust, elegant Dynamics 365 solutions (Sales, Customer Service, Marketing, Power Platform) Lead the technical architecture across the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop custom plugins, Power Automate More ❯
Employment Type: Permanent, Work From Home
Salary: £90,000
Posted:

Dynamics 365 Architect

edinburgh, central scotland, United Kingdom
Hybrid / WFH Options
Resourcing Group
flexible arrangements and smart hybrid travel Competitive employer contributions to pension scheme and much more In this role, you will: Design and deliver robust, elegant Dynamics 365 solutions (Sales, Customer Service, Marketing, Power Platform) Lead the technical architecture across the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop custom plugins, Power Automate More ❯
Posted:

Head of Stage - Citizens Theatre

Edinburgh, United Kingdom
fst Federation of Scottish Theatre
yourself and others, in line with our Health & Safety and Safeguarding Policies Create a positive working environment, underpinned by the organisation's values Deliver a warm welcome and excellent customer service to all audience and visitors to the Citz Contribute to activities that support income generation and fundraising Contribute to our environmental sustainability goals Undertake relevant training and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Visitor

Edinburgh, United Kingdom
Disabled Workers Co-operative
of high-quality service. You'll be responsible for delivering our services and key activities. You'll be experienced in working with the public in a busy visitor or customer service environment and will have exceptional customer care skills. You'll be able to demonstrate a proactive approach and will have a high level of accuracy and … attention to detail. With excellent communication skills, you'll have the ability to communicate effectively to a wide range of service users and speak publicly to a diverse range of audiences both internally and externally. You'll have the ability to develop and maintain positive working relationships, especially across publicly engaging offices. You will encourage a culture where your … team members are empowered to deliver high quality work which will enhance the reputation of the Parliament. You'll also champion collaborative working with colleagues across the parliamentary service, promoting positive and open communication, as well as our commitment to diversity and inclusion. We particularly welcome applications from candidates from a Minority Ethnic background and Disabled candidates. All appointments More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Safety & Security Engineer

Edinburgh, Midlothian, United Kingdom
North-PB
places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in four specialist sectors: public service, enterprise, financial services, and defence & justice. Our Safety and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers … possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and … Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems Retrofit upgrades/extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with an aim to provide a first-time fix. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Safety & Security Engineer

Edinburgh, City of Edinburgh, United Kingdom
North-PB
places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in four specialist sectors: public service, enterprise, financial services, and defence & justice. Our Safety and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers … possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and … Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems Retrofit upgrades/extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with an aim to provide a first-time fix. More ❯
Employment Type: Permanent
Posted:

Head of Infrastructure

Edinburgh, United Kingdom
Scottish Parliament
first scale point of the grade for their role.FTE £31,514 - £34,066 Contractual hours 23 Basis Part Time Package Holidays: 41.5 leave days (including public holidays) pro-ratedCivil Service pensionFlexible workingFamily-friendly policiesSeason Ticket advance loansOnsite gymHealth and Wellbeing SchemesCycle to WorkEmployee Assistance Programme Job category/type Public Engagement Date posted 04/07/2025 Job … quality service. You'll be responsible for delivering our services and key activities. About you You'll be experienced in working with the public in a busy visitor or customer service environment and will have exceptional customer care skills. You'll be able to demonstrate a proactive approach to and experience of visitor services with a high … level of accuracy and attention to detail. With excellent communication skills, you'll have the ability to communicate effectively to a wide range of service users and speak publicly to a diverse range of audiences both internally and externally. You will have the ability to develop and maintain positive working relationships, especially across publicly engaging offices. You will encourage More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Project Manager

Edinburgh, Midlothian, Scotland, United Kingdom
Sanderson
Senior Project Manager Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive More ❯
Employment Type: Full-Time
Salary: £55,000 - £65,000 per annum
Posted:

Senior Project Manager

Edinburgh, United Kingdom
Diligenta
Salary: From £55,000-£65,000 per year Who are Diligenta? Diligenta's vision is to be acknowledged as a best-in-class platform-based life and pensions administration service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. We are a company described as a More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Engineer

Edinburgh, United Kingdom
Hybrid / WFH Options
Motability Operations Limited
big successes, with lots of exciting new projects also in the pipeline. Key aspects of working in an agile team at MO Focus on delivering working software Blending user (customer) feedback and best practice to evolve what we deliver Continuously inspect and adapt how we deliver software Utilise great testing principles, TDD & automation A "build to run mindset", ensuring … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Apprentice

Edinburgh, Midlothian, Scotland, United Kingdom
Hybrid / WFH Options
QA
and knowledge up to date. Assisting the IT Team with the implementation and support of new software and hardware. What do they need from you? Passion for IT. Good customer service. Good time keeping and attendance. Salary: £20,000 per annum. Working hours: Monday to Friday, 8:30am - 5pm. Benefits: Smart working policy. Performance bonuses. Enhanced family leave policy. … Length of service awards. Pension. Life assurance. Future prospects: Possibility of permanent position within the IT department. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop More ❯
Employment Type: Full-Time
Salary: £20,000 per annum
Posted:
Customer Service
Edinburgh
10th Percentile
£30,850
Median
£32,851
75th Percentile
£37,449
90th Percentile
£65,000