4 of 4 ITIL Foundation Certificate Jobs in Edinburgh

across multiple technologies Mentoring of junior team members. Consult with customers and across a cross-team environment. Documentation and development of designs, processes and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions Excellent presentation and reporting skills arising from … Azure and AVS. Excellent troubleshooting skills required. Desirable skills Exposure to ITSM Toolsets e.g. ServiceNow, JIRA Experience with backup technologies (e.g. Veeam, Rubrik, Data Protector, and/or CommVault) ITIL Foundation Certificate in IT Service Management Additional Information Why Version 1? At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises More ❯

addressing, SNMP, Syslog, ICMP, SSH, REST API, Webhooks Experience with Linux services like Apache and nginx, and deploying Linux-based applications Experience with appliance-type applications support Desirable Skills: ITIL Foundation certification Knowledge of TACACS+ and ITSM systems like ServiceNow Experience with Event, Performance, and Configuration Management Applications Knowledge of Java and Windows application deployment Advanced networking knowledge More ❯

any of the System C offices. Requirements: Demonstrable experience of working within a service desk and incident operation, working within Service/Operational Level Agreements and Availability. Understanding of ITIL best practices. Preferred ITIL Foundation certification to demonstrate knowledge. Experience of working within service industries and engaging with customers. Effective and demonstrable communication skills engaging at all More ❯

you’ll find them all here. What you’ll need Management skills – Demonstrable experience in IT Operations or Service Management in a run/support environment. Solid understanding of ITIL processes, especially Incident, Problem and Change. Own and coordinate major incidents and ensure timely resolution, communication, and post-incident review activities. Ensure alignment with SLAs, performance indicators, and compliance … daily standups and operational reviews ensuring team alignment and service transparency. Contribute by finding opportunities for automation or self-service. And any experience of these would be really useful ITIL Foundation certification. Experience in enterprise environments with 24*7 operations. Familiarity with monitoring tools (e.g. Splunk, Dynatrace) Exposure to Agile, Devops or SRE principles. About working for us More ❯