Service Delivery Manager
Edinburgh, City of Edinburgh, United Kingdom
Head Resourcing
engineering and stakeholder engagement to ensure our clients services are reliable, performant, and continually improving. Key Responsibilities: * Ensure performance and scalability of systems through proactive monitoring and automation * Optimise system performance by identifying and addressing bottlenecks * Monitor performance against SLAs * Build and maintain strong relationships with internal and … software to ensure security and stability * Manage IT-related contracts Key Skills: * ITIL v4 Foundation * Be able to demonstrate ownership of production system health, monitoring, and alerting * Strong grasp of infrastructure components * Competent Jira and Confluence user for incident, change and knowledge management * Confident approach to project management This More ❯
Employment Type: Permanent
Salary: £65000 - £75000/annum
Posted: