Dayshape-an award-winning software scale-up with big ambitions and the momentum to match. Trusted by Big Four and many other top professional services firmsglobally, our AI-powered resourcemanagement platform is helping organizations to achieve extraordinary results. Our enterprise platform stands apart as the only solution that combinesadvanced AI, real-time project financials, and firm-wide … insights to elevate resourcemanagement to a strategic function. By driving profitable growth,powering confident decisions,and ensuring satisfied clients andteams-we're helping our customers build strong organizations and careers for the long term. Why our customers love Dayshape: We help professional firms optimize margins and increase revenue, unlocking access to more profitable work. We provide complete … inclusive, and ambitious team-driven by our values and a shared commitment to success. If you're ready to join a fast-growing, high-impact company that's reimagining resourcemanagement, then let's talk. About the role As we grow and more customers are adopting our platform, we are scaling up to meet the demand. This means More ❯
Dayshape-an award-winning software scale-up with big ambitions and the momentum to match. Trusted by Big Four and many other top professional services firmsglobally, our AI-powered resourcemanagement platform is helping organizations to achieve extraordinary results. Our enterprise platform stands apart as the only solution that combinesadvanced AI, real-time project financials, and firm-wide … insights to elevate resourcemanagement to a strategic function. By driving profitable growth,powering confident decisions,and ensuring satisfied clients andteams-we're helping our customers build strong organizations and careers for the long term. Why our customers love Dayshape: We help professional firms optimize margins and increase revenue, unlocking access to more profitable work. We provide complete … inclusive, and ambitious team-driven by our values and a shared commitment to success. If you're ready to join a fast-growing, high-impact company that's reimagining resourcemanagement, then let's talk. About the role We've come a long way in a short time, but there's still so much more we can do. More ❯
concerns re: client dissatisfaction Grow and develop your accounts to create sustainable growth with every client Act as the first point of contact for all client Procurement and Agency Management teams, responding to queries and providing all required MI reporting. Ensure all client compliance requirements are understood and met, with all necessary information communicated within the account team and … ROI models etc. Ensure all projects are delivered on brief, on time and on budget Monitor workflow across agency to ensure efficient delegation of projects Take part in weekly resourcemanagement, and oversee resourcing against your projects alongside the wider team Identifying suppliers, screening them for suitability and negotiating MSAs Briefing suppliers on project requirements and ensuring management … relationships with freelancers and external teams Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients Soft-selling and negotiation skills Experience in account management or a related field Excellent project management skills, with an ability to manage multiple projects simultaneously and ensure timely completion Very strong financial management skills and experience More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
ClearSky Logic
and efficient approach to project delivery. Cultivate a Collaborative Culture: Foster an environment that embraces teamwork, innovation, and agility, inspiring and motivating team members to achieve outstanding results. Optimise ResourceManagement: Evaluate and strategically allocate resources across squads, considering skills, capacity, and project needs to maximise efficiency and project success. Engage Senior Stakeholders: Serve as a key point … within a technology services or software development environment. Demonstrable experience in leading and developing high-performing delivery teams and fostering a positive team culture. Strong understanding of various project management methodologies, including Agile and Waterfall. Excellent communication, interpersonal, and stakeholder management skills, with the ability to build strong relationships at all levels. A strategic mindset with the ability More ❯
and efficient approach to project delivery. Cultivate a Collaborative Culture: Foster an environment that embraces teamwork, innovation, and agility, inspiring and motivating team members to achieve outstanding results. Optimise ResourceManagement: Evaluate and strategically allocate resources across squads, considering skills, capacity, and project needs to maximise efficiency and project success. Engage Senior Stakeholders: Serve as a key point … within a technology services or software development environment. Demonstrable experience in leading and developing high-performing delivery teams and fostering a positive team culture. Strong understanding of various project management methodologies, including Agile and Waterfall. Excellent communication, interpersonal, and stakeholder management skills, with the ability to build strong relationships at all levels. A strategic mindset with the ability More ❯
document the strategic and operational priorities of Group IT as a function ensuring alignment with wider organisational objectives; manage effective measurement and tracking of functional performance; facilitate robust workforce management strategies and plans. We have an incredible opportunity to join us here at Phoenix Group as a Lead IT Planning and Performance Manager to join our performance and commercial … responsible for overseeing and ensuring that Group IT operates effectively as a business. The function is made up of a number of core disciplines; IT Planning & Performance, IT Finance Management & Control, IT Risk & Assurance and IT Strategic Supplier Management. The Lead IT Planning & Performance Manager will drive the first of these disciplines ensuring an effective operational heartbeat across the … document the strategic and operational priorities of Group IT as a function ensuring alignment with wider organisational objectives; manage effective measurement and tracking of functional performance; facilitate robust workforce management strategies and plans; lead and support building the Group IT culture with informed, motivated and engaged colleagues. Key accountabilities include: - Operational Leadership: responsible for leading a small team in More ❯
document the strategic and operational priorities of Group IT as a function ensuring alignment with wider organisational objectives; manage effective measurement and tracking of functional performance; facilitate robust workforce management strategies and plans. We have an incredible opportunity to join us here at Phoenix Group as a Lead IT Planning and Performance Manager to join our performance and commercial … responsible for overseeing and ensuring that Group IT operates effectively as a business. The function is made up of a number of core disciplines; IT Planning & Performance, IT Finance Management & Control, IT Risk & Assurance and IT Strategic Supplier Management. The Lead IT Planning & Performance Manager will drive the first of these disciplines ensuring an effective operational heartbeat across the … document the strategic and operational priorities of Group IT as a function ensuring alignment with wider organisational objectives; manage effective measurement and tracking of functional performance; facilitate robust workforce management strategies and plans; lead and support building the Group IT culture with informed, motivated and engaged colleagues. Key accountabilities include: - Operational Leadership: responsible for leading a small team in More ❯
Dayshape-an award-winning software scale-up with big ambitions and the momentum to match. Trusted by Big Four and many other top professional services firmsglobally, our AI-powered resourcemanagement platform is helping organisations to achieve extraordinary results. Our platform stands apart as the only solution that combinesadvanced AI, real-time project financials, and firm-wide insights … to elevate resourcemanagement to a strategic function. By driving profitable growth,powering confident decisions,and ensuring satisfied clients andteams-we're helping our customers build strong organisations and careers for the long term. Why our customers love Dayshape: We help professional firms optimise margins and increase revenue, unlocking access to more profitable work. We provide complete operational … inclusive, and ambitious team-driven by our values and a shared commitment to success. If you're ready to join a fast-growing, high-impact company that's reimagining resourcemanagement, then let's talk. About the Role The Scheduling team supports Resource Managers in using Dayshape effectively. With a growing user base, there is a requirement More ❯
performance expectations. Sponsoring key strategic programmes and identifying growth opportunities with clients, converting them into revenue-generating services or expanded offerings. Building strong client partnerships, working within the Operations Management Team to deliver service improvements, drive efficiency (offshoring, automation), and share best practices. Acting as the key stakeholder manager for parts of the LBG oversight team within the joint … model. Managing cross-functional dependencies, influencing internal teams such as IT, Change, HR, and Risk to ensure smooth service delivery. Developing and coaching direct reports, ensuring effective governance, risk management, and a strong operational control framework across client sites. Optimising resourcemanagement, promoting flexibility through a multi-skilled workforce, clear communication of strategic goals, and strong performance … with experience leading multi-disciplinary teams in regulated environments. Proven ability in operational planning, P&L accountability, and revenue generation, driving commercial performance. Expertise in workflow, people, and process management, delivering high productivity and efficiency across contact centre operations. Solid background in financial services, with knowledge of life, pensions, and investment products (desirable but not essential). Data-driven More ❯
performance expectations. Sponsoring key strategic programmes and identifying growth opportunities with clients, converting them into revenue-generating services or expanded offerings. Building strong client partnerships, working within the Operations Management Team to deliver service improvements, drive efficiency (offshoring, automation), and share best practices. Acting as the key stakeholder manager for parts of the LBG oversight team within the joint … model. Managing cross-functional dependencies, influencing internal teams such as IT, Change, HR, and Risk to ensure smooth service delivery. Developing and coaching direct reports, ensuring effective governance, risk management, and a strong operational control framework across client sites. Optimising resourcemanagement, promoting flexibility through a multi-skilled workforce, clear communication of strategic goals, and strong performance … with experience leading multi-disciplinary teams in regulated environments. Proven ability in operational planning, P&L accountability, and revenue generation, driving commercial performance. Expertise in workflow, people, and process management, delivering high productivity and efficiency across contact centre operations. Solid background in financial services, with knowledge of life, pensions, and investment products (desirable but not essential). Data-driven More ❯
