in mindset, ensuring user needs and feedback are prioritized. What You'll Bring Experience & Technical Skills: Experience : Ideally 8+ years in user, customer or product research, particularly in B2B SaaS and security-focused companies or technology/fin-tech products. Technical Skills: Proficient in user research software, insight repositories, and data analysis tools such as Qualtrics, Miro, Pendo, Google Analytics More ❯
data platforms that support analytics, machine learning, and operational workloads Familiarity with data governance, privacy, and compliance frameworks Background in customer-centric or product-driven environments (e.g., digital, eCommerce, SaaS) Experience with infrastructure-as-code and data platform observability (e.g., Terraform) What You Can Expect Interesting work - working in a fast-paced and ever-changing industry, new problems and exciting More ❯
all levels Salesforce certifications (e.g., Salesforce Administrator, Salesforce Business Analyst) are highly desirable Familiarity with software development life cycle (SDLC) and experience working with development teams Experience in the SaaS industry and knowledge of customer review platforms What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package More ❯
time operational workloads . Familiarity with data governance , privacy , and compliance frameworks (e.g., GDPR, HIPAA). Background in customer-centric or product-driven industries such as digital , eCommerce , or SaaS . Experience with infrastructure-as-code tools like Terraform and expertise in data observability and monitoring practices. More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
Edinburgh based SaaS Organisation , that have a market leading product , are looking for an experienced Software Engineer (with good exposure using the .Net framework ) to join their agile team - modern tech and hybrid working on offer. They've been running really successfully now for several years and their product is used worldwide, largely both within the UK and the US. More ❯
of secure development practices and compliance requirements. Passion for improving engineering culture through collaboration, feedback, and knowledge sharing. Why you'll love working at Podfather We're a growing SaaS business with a big mission: to help businesses transform the way they manage deliveries, fleets, and field operations. You'll join a supportive, collaborative team where your voice matters, your More ❯
Experience with geographic or urban datasets, e.g. addresses, building characteristics or energy data. Experience with Hotwire, htmx, intercooler.js, or similar Experience in a company that has developed a B2B SaaS product. Experience working in a fast-growing startup environment. Experience with AI/LLM-based coding tools. Passion for climate work. Candidates must be located in the UK and must More ❯
together to build a culture of trust, inclusion, and continuous improvement. What We're Looking For Extensive experience asa Scrum Master, Agile Coach, or Engineering Manager in aSaaS or product-led environment A strong track record of coaching, mentoring, and supporting engineers across experience levels Strong organisation and coordination skills In-depth understanding of agile methodologies, with an More ❯
transforming the way businesses learn from and connect with their users. What We're Looking For Extensive experience asa Scrum Master, Agile Coach, or Engineering Manager in aSaaS or product-led environment Experience mentoring and supporting engineers at various stages of their careers A strong foundation in agile principles with a practical, outcome-focused approach A background in More ❯
interest in secure coding, system performance, or scalable architecture Experience working on a live product or commercial software project Why you'll love working at Podfather: Podfather is aSaaS company helping logistics, construction, and field service businesses streamline operations, reduce paperwork, and cut emissions. Our product is trusted by some of the biggest names in the industry, and our More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Lorien
it stands 1 in 4/5 weeks, comes into effect after probation cleared and you're settled into the team) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding More ❯
confident, and storytelling-driven across all channels. What We’re Looking For 3-5 (or more) years of experience in content marketing, community management, or digital marketing—preferably in SaaS, tech, or live events. A passion for live events and an understanding of the challenges event marketers face. Strong writing and storytelling skills with the ability to create engaging, high More ❯
meaningful data science problems in a remote, research-led environment, this could be a great fit. THE COMPANY: I'm working on a fantastic opportunity with a fast-growing SaaS company that's transforming how the hospitality sector approaches pricing and forecasting . The team is applying advanced ML techniques to solve real commercial problems-everything from demand forecasting to More ❯
largest revenue-generating products. It is a cloud-first, data protection asaservice product that secures customer servers and workstations (files, network shares, databases, hypervisors) as well asSaaS data sources (M365), with over 170+ petabytes of protected data and 700K+ protected devices. What You'll Do Build secure, scalable, distributed, and fault-tolerant cloud-native applications. Investigate and More ❯
will have/be Ideally you will have similar experience working in a new business sales focused client facing or tele based role with any type of software solution (SaaS), similar technology-based product or media solution. Out-going people person eager to work in a fast-paced environment. A desire to do new business sales An articulate self-starter More ❯
We are seeking an individual with a positive attitude to join a dynamic team and hit the ground running! Podfather offers an established logistics SaaSsoftware solution, designed to help fleet operators improve operational efficiency, cut costs, and reduce carbon emissions. We support over 70,000 commercial vehicle users operating on UK roads. This is a growth market with significant More ❯
ISP coordination. Supporting compliance requirements What we're looking for: Prior experience in an internal IT support or IT operations role Comfortable working with Google Workspace and other modern SaaS tools Familiar with office networking, basic AV setups, and endpoint device management (macOS and Windows) A proactive, helpful attitude - you enjoy solving problems and helping others stay productive A strong More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
G2 Legal Limited
The Team You’ll join the Edinburgh-based Commercial team, working with an enviable client base across: Data protection, privacy and freedom of information IT and business process outsourcing SaaS, cloud and digital transformation projects Intellectual property protection and licensing General commercial contracts As part of the wider UK Commercial and Data practice, you’ll work collaboratively across offices on More ❯
contribute to automation, and assist with new customer onboarding. What You'll Bring to the Role: Experience - 1-2 years in technical support/customer success, ideally in aSaaS environment. Technical Skills - Proficiency in CRM and ticketing systems (e.g. HubSpot, Zendesk) and basic WIFI/networking knowledge. Customer-Centric Skills - Strong communication and problem-solving abilities to support both More ❯
Communications (UC) environment. This position is responsible for managing all aspects of multiple projects, such as migrating Cisco UC Voice Core, Voicemail, Voice Recording, and Contact Center platforms to SaaS solutions. The role will also supervise the rollout of a new cloud-based broadcast streaming service to replace the current on-premise system. Current applications in scope include Cisco CUCM … Specific experience working in a Hybrid Project management environment Demonstrated experience with Unified Communications or voice platform migrations (such as Cisco UC, Contact Center, Voicemail). Strong knowledge of SaaS models, cloud infrastructure, and vendor management. Excellent communication, stakeholder management, and organizational abilities. Skilled at managing complex dependencies and fostering alignment across global teams. PMP, PRINCE2, or a similar certification More ❯
expansion plans Work in a values-led team with local decision-making and a hands-on approach The Opportunity Bright Purple are exclusively recruiting for Stampede , a fast-growing SaaS business based in Edinburgh. Stampede builds powerful software that helps hospitality venues connect with their customers, drive revenue, and run smarter businesses. Their platform includes branded guest WiFi, automated marketing … across technical and customer-facing teams to resolve escalations Contribute to support process improvements and documentation Essential Skills and Experience 2+ years experience in technical support, preferably in aSaaS or MSP environment Strong understanding of networking fundamentals (TCP/IP, DHCP, VLANs, DNS) Hands-on experience with cloud-managed WiFi controllers such as CloudTrax, TP-Link Omada/Omada … first role based in Leith, Edinburgh therefore only candidates able to commute reliably will be considered. If you're a driven support specialist looking to join a high-growth SaaS business with a brilliant culture and real impact, wed love to hear from you. Apply now with your CV and a member of the Bright Purple team will be in More ❯
an onsite role. This position is responsible for managing all aspects of multiple projects, such as migrating Cisco UC Voice Core, Voicemail, Voice Recording, and Contact Center platforms to SaaS solutions. The role will also supervise the rollout of a new cloud-based broadcast streaming service to replace the current on-premises system. Current applications in scope include Cisco CUCM … Specific experience working in a Hybrid Project management environment Demonstrated experience with Unified Communications or voice platform migrations (such as Cisco UC, Contact Center, Voicemail). Strong knowledge of SaaS models, cloud infrastructure, and vendor management. Excellent communication, stakeholder management, and organizational abilities. Skilled at managing complex dependencies and fostering alignment across global teams. PMP, PRINCE2, or a similar certification More ❯
Head of Technical Support Leith, Edinburgh (Onsite) £50,000 - £60,000 DOE Bright Purple are looking for a Head of Technical Support to join a growing SaaS client. Youll be part of a values-led, local team that believes in taking ownership, making things happen, and doing great work together. Expect greenfield projects, hands-on responsibility, and the chance to … and coaching others. What Youll Be Doing: Leading the technical support team and setting the standard for service excellence Providing second and third-line support for users of Stampedes SaaS platform Troubleshooting complex networking, WiFi, and connectivity issues Managing the onboarding and rollout of Stampede products to new clients Collaborating with product, engineering, and customer teams to resolve escalations Driving … engineers as the team grows Acting asa trusted technical point of contact for customers What Were Looking For: Proven experience leading technical support or service delivery in aSaaS or MSP environment Deep networking knowledge TCP/IP, DNS, DHCP, VLANs, firewalls Hands-on experience with cloud-managed WiFi systems like CloudTrax, Omada, Unifi, Plasma Cloud, or Open Mesh More ❯
Head of Technical Support Leith, Edinburgh (Onsite) £50,000 - £60,000 DOE Bright Purple are looking for a Head of Technical Support to join a growing SaaS client. You'll be part of a values-led, local team that believes in taking ownership, making things happen, and doing great work together. Expect greenfield projects, hands-on responsibility, and the chance … others. What You'll Be Doing: Leading the technical support team and setting the standard for service excellence Providing second and third-line support for users of Stampede's SaaS platform Troubleshooting complex networking, WiFi, and connectivity issues Managing the onboarding and rollout of Stampede products to new clients Collaborating with product, engineering, and customer teams to resolve escalations Driving … as the team grows Acting asa trusted technical point of contact for customers What We're Looking For: Proven experience leading technical support or service delivery in aSaaS or MSP environment Deep networking knowledge - TCP/IP, DNS, DHCP, VLANs, firewalls Hands-on experience with cloud-managed WiFi systems like CloudTrax, Omada, Unifi, Plasma Cloud, or Open Mesh More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Cathcart Technology
knowledge in both UX and User Research to apply. Our client is asoftware house that develops a suite of niche applications, and candidates who have experience designing B2B SaaS applications would be desirable for this contract. Candidates wishing to apply should be able to start within the next four weeks and have experience in most of the following: Key … Skills & Experience ** UX ** User Research ** Figma ** Jira ** SaaS **Agile A competitive daily rate of £375 to £400 is on offer. However, candidates must be well versed in getting up to speed quickly and be able to hit the ground running. This contract offers remote work and is Inside IR35, but you'll be expected to attend all stand ups and More ❯