performance for our clients. Within the Client Leadership Team every client account has three distinct roles associated to it: Activation - Account operations lead. Responsible for the successful and accurate management of tasks on accounts, managing deadlines and all stakeholders associated with them. Strategy, Integration & Performance (SIP) - Account strategy lead. Responsible for top down strategic comms, planning and leadership. Ensures … opportunity to grow your experience in Strategy, Integration and Performance (SIP) of tier 3 and tier 2 clients. This opportunity to learn strategic elements of the role will over time give you the opportunity to progress to the Client Partner level in our business. Role Responsibilities The Activation role which you will take on our most important tier … accounts is as follows: Tasks - You will be responsible for the operational management of accounts, ensuring tasks are recorded and deadlines managed through ClickUp, our project management system. Your role is essential in maintaining up-to-date systems, providing clarity on tasks, deadlines, and delivery dates for clients and internal teams. Stakeholder Management - You will handle ongoing More ❯
customer, project, and support teams. • Manage escalations and Major Incidents. • Work with account teams on contractual negotiations for renewals. • Report on client profit and loss KPIs. • Ownership of Service Management processes and their documentation in IT Glue. • Ownership of the transition process of Managed Service customers from pre-sales to operational support. • Capacity planning of support teams to ensure … performance and customer satisfaction. • Create customer excitement. Stimulate customer demand by ensuring service roadmaps continue to evolve (work with operational teams to support you). • Develop an IT Service Management Plan (ITIL process delivery) to improve service consistency and reliability. Owning and delivering key processes including change, problem, and major incident management Skills/Experience: Experience of Project … and Operational Incident, problem, and change management within a complex environment. Strong partner management expertise, with demonstrable experience of navigating complex multi-vendor environments. Exceptional stakeholder engagement, influencing, and communication skills. Ability to work under pressure, multitask, and handle multiple assignments simultaneously. Excellent time-management and problem-solving skills. Strong technical background. Minimum of 2 years More ❯
Document Controller - 6 MONTH FTC Location: Edinburgh City Centre Remuneration: £35,000 pro rata Contract Details: 6 month full time contractJoin our client, a leading organisation in Edinburgh City Centre, as their Document Controller on a 6 month contract. This is your chance to play a pivotal role in our client's Corporate Support team, where you'll provide … expert advice on information management, system development, compliance, and staff training - ALL while making a meaningful impact in the renewable energy sector! The Role: As the Information Management Advisor, you'll be the go-to expert for managing and optimising their Electronic Document Management System (EDMS) and SharePoint platform. Your work will be crucial to the smooth … Responsibilities: Administer and manage EDMS and SharePoint Develop and streamline workflows using M365 Power Automate Ensure systems evolve with the company's growth Conduct audits and enforce best information management practices Train staff and external partners on EDMS use Troubleshoot, monitor progress, and solve issues Shape and improve the company's Information Management Strategy Apply retention and document More ❯
Document Controller - 6 MONTH FTC Location: Edinburgh City Centre Remuneration: £35,000 pro rata Contract Details: 6 month full time contract Join our client, a leading organisation in Edinburgh City Centre, as their Document Controller on a 6 month contract. This is your chance to play a pivotal role in our client's Corporate Support team, where you'll … provide expert advice on information management, system development, compliance, and staff training - ALL while making a meaningful impact in the renewable energy sector! The Role: As the Information Management Advisor, you'll be the go-to expert for managing and optimising their Electronic Document Management System (EDMS) and SharePoint platform. Your work will be crucial to the … Responsibilities: Administer and manage EDMS and SharePoint Develop and streamline workflows using M365 Power Automate Ensure systems evolve with the company's growth Conduct audits and enforce best information management practices Train staff and external partners on EDMS use Troubleshoot, monitor progress, and solve issues Shape and improve the company's Information Management Strategy Apply retention and document More ❯
in an impactful way. Presentation Skills: Experienced in presenting research to various audiences, including leadership teams and at team offsites. Organizational & Strategic Skills: Organizational Skills: Strong organizational, planning, and timemanagement skills; capable of independently managing multiple studies simultaneously. Strategic Planning: Quickly understand the root of business questions and apply research techniques, frameworks, and agile methods to address More ❯
the important work you do. We are currently looking for a Desktop Support Engineer to support one of our clients based on-site in Edinburgh. This is a full-time, position working a 37.5-hour week Monday Friday. The ideal candidate will be required to have a flexible approach as overtime and on-call duties may be required. Due … Microsoft SCCM and OS/Application deployment Good verbal communication: ability to communicate to all levels Good written communication: concise and accurate call logging, documentation, and email correspondence Good timemanagement/organisational skills Work well as part of a team or independently Desirable skills/qualifications: Microsoft Windows 7/10 training and certification Active Directory management Understanding of SCCM Understanding of Mobile Iron or similar mobile device management platforms Understanding of McAfee EPO What We Offer DXC provide a comprehensive Flex benefits scheme including Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday and options to increase holiday and select benefits appropriate to you. More ❯
managing the design, development, testing and smooth operation of our applications. You will deliver development and test services to our business. You will be responsible for tool selection, vendor management and the technical roadmap for one or more Royal London applications ensuring continuous improvement in availability, currency, and commerciality. This is an exciting opportunity for an individual with a … the group. This role contributes to our values of strengthening our customers mutual choice, by providing sustainable technology solutions to our customers. About the role You will provide problem management and incident resolution capability (production support) for the platform they are responsible for. Build trusting relationships with key stakeholders and internal customers. Provides expertise to their team on the … technical teams, both workload and people management. Knowledge and experience of working with cloud infrastructure in Azure. Ability to apply specialist knowledge to solve complex problems. Strong organisational and timemanagement skills, with the ability to prioritise and multitask in a fast-paced environment. Experience of successfully leading technical evaluations. Excellent communication and interpersonal skills, with the ability More ❯
Job Title: Graduate Low Carbon Applications Engineer Company Name: SAV UK Ltd Location: Edinburgh Hours/Days Of Work: not specified Job Type: Full-Time Job Description: Follow link for full details on job description Experience And Qualifications: Educated to degree level, preferably in mechanical engineering, chemical engineering, building services, sustainability, or a similar discipline.A technical aptitude, with an … diverse range of buildings, both existing and new build.- Excellent customer service skills are essential.- Good analytical, problem-solving and communication skills.- An eye for detail is essential.- Strong timemanagement skills, with the ability to manage multiple projects concurrently.- Excellent team working skills.- Self-starter, with the ability to work autonomously and use initiative- Good MS Office More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Cathcart Technology
for a Finance System Analyst to join their hybrid team in either Edinburgh, Glasgow or Aberdeen. This is a great opportunity for someone with experience supporting finance or practice management systems who's looking to develop their skills in a supportive, collaborative environment. You'll be joining during an exciting period of change as the firm transitions to Elite … 3E, so it's a great time to get involved. What you'll be doing: Your role will focus on supporting, maintaining, and configuring the firm's finance systems. You'll take ownership of incidents raised through the Helpdesk, ensure issues are properly logged and resolved, and work closely with IT and business teams to deliver a high quality … support service. You'll also: Provide 1st line support for the firm's practice management systems Escalate issues to third party suppliers where needed Help with the implementation of new systems Build relationships across departments to understand their needs and provide effective solutions Keep documentation up to date and ensure best practices are followed What we're looking for More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
for a Finance System Analyst to join their hybrid team in either Edinburgh, Glasgow or Aberdeen. This is a great opportunity for someone with experience supporting finance or practice management systems who's looking to develop their skills in a supportive, collaborative environment. You'll be joining during an exciting period of change as the firm transitions to Elite … 3E, so it's a great time to get involved. What you'll be doing: Your role will focus on supporting, maintaining, and configuring the firm's finance systems. You'll take ownership of incidents raised through the Helpdesk, ensure issues are properly logged and resolved, and work closely with IT and business teams to deliver a high quality … support service. You'll also: Provide 1st line support for the firm's practice management systems Escalate issues to third party suppliers where needed Help with the implementation of new systems Build relationships across departments to understand their needs and provide effective solutions Keep documentation up to date and ensure best practices are followed What we're looking for More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Motability Operations
skills Highly customer focused with a drive to work collaboratively High Performer Strong analytical and problem solving skills Ability to make recommendations and take decisions Highly organised with effective timemanagement and planning skills Excellent attention to detail Able to perform well as a sole developer on a project and as part of a wider BI team within … for our people to live and breathe them every day: We find solutions We drive change We care We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing … ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility. More ❯
skills Highly customer focused with a drive to work collaboratively High Performer Strong analytical and problem solving skills Ability to make recommendations and take decisions Highly organised with effective timemanagement and planning skills Excellent attention to detail Able to perform well as a sole developer on a project and as part of a wider BI team within … for our people to live and breathe them every day: We find solutions We drive change We care We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing … ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility. More ❯
Location This position is located at 124-125 Princess St, Edinburgh EH24AD United Kingdom Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy. What You'll Be Doing People: Ability to … others Leadership & Communication: Model the way by inspiring, motivating and encouraging teamwork Conduct productive daily meetings to ensure that goals are met Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customer … setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and timemanagement Achieve Company-average mystery shop results by uphold the Company's customer service standard Operations: Perform all store-level operational procedures accurately and in a timely fashion More ❯
and forecasts using CRM software Qualifications: Educated to degree level Excellent communication, negotiation, and interpersonal skills Ability to work independently and as part of a team. Strong organisational and time-management skills. Results-oriented with a track record of achieving and exceeding sales targets. Candidates must be eligible to live and work in the UK. Pareto is committed More ❯
strong network of engineering related consultants, Local Authorities, and utility providers in the local area. Good communication and observation skills, along with a willingness to learn. Commercial awareness. Good time management. Ability to prioritise tasks to meet changing business needs. IT literate. You must have good literacy skills in AutoCAD and use Microsoft Excel. These are illustrative duties and More ❯
a high-impact programme. This role is ideal for someone with excellent administrative skills, strong attention to detail, and the ability to manage multiple priorities. Role Details Position: Part Time Senior Administrator Contract Length: 6 months fixed term Location: Newbridge Salary: £29,250 pro rata Hours: 2/3 days a week (flexible on which days) Key Responsibilities Project … key actions. Maintain organised filing systems for quotations and documents. Operational Support: Provide administrative support to the Programme Manager and team as needed. Qualifications and Skills Strong organisational and timemanagement skills. Excellent written and verbal communication. High attention to detail and accuracy. Ability to work independently and handle multiple tasks. Proficiency in Microsoft Office; familiarity with SAP More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Major Talent
visiting your clients. Company Car - Fully equipped for your regional travel needs. Tech Package - Includes an iPhone and iPad to keep you connected and organised on the go. Full time- manage your own schedule and accounts with autonomy. Full Bespoke Training - Comprehensive onboarding and ongoing development to ensure your success. Pension Scheme - Helping you plan for a secure future. … to degree level - ideally in interior design or a related discipline. A passion for furniture, interiors, and design trends. Strong self-motivation and the ability to work independently. Excellent timemanagement and organisational skills. Confident communication and presentation abilities. Commercial awareness and a proactive sales mindset. Previous B2B experience is desirable but not essential. A full UK driving More ❯
latest engineering regulatory requirements in housebuilding. Excellent attention to detail particularly when reviewing and approving technical documentation. Good communication and observation skills, along with a willingness to learn. Good time management. Ability to prioritise tasks to meet changing business needs. IT literate. You must have good literacy skills in AutoCAD and use Microsoft Excel. These are illustrative duties, and More ❯
SLA response times. Repair reported mechanical and IT issues on devices, and conduct regular scheduled preventative maintenance. Stay updated with all service bulletins. Network equipment, including scanning and document management solutions, on all new multi-functional devices sold throughout the product range. Manage all parts stock. Provide remote technical phone support to clients, attempting to resolve issues over the … phone. Efficient timemanagement and the ability to work at a fast pace are essential, as is being a quick learner with hands-on training. Package Up to £33,000 for an experienced engineer Company vehicle or car allowance of £350 per month 30 days annual leave (including statutory holidays) Pension scheme Travel/overnight allowances when required More ❯
Workforce Management (WFM) Analyst, EU Workflow, EU STP Job ID: Amazon UK Services Ltd. Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth's most customer-centric company, Earth's best employer, and Earth's safest place to work. We are recruiting for a … passionate and customer obsessed Workforce Management (WFM) Analyst to join the EU Capacity Planning (CP) team with responsibilities for short term planning, supporting Customer Services in the EU region. Key job responsibilities We are looking for an exceptional analyst who is passionate about the Customer Experience, who thinks/acts globally, who has the ability to contribute major new … planning and a demonstrated ability to think broadly and strategically about customer service initiatives. He/she will experience a wide range of problem solving situations, strategic to real-time, requiring extensive use of data collection and analysis. We are looking for a candidate with experience in workforce scheduling procedures, strong excel knowledge and a candidate with strong mathematical More ❯
you passionate about leading digital transformation and delivering innovative, user-focused solutions? We're seeking an experienced IT Business Analyst to play a pivotal role in modernising business information management and driving operational efficiency through cloud migration and data-driven strategies. Key Responsibilities Conduct detailed impact assessments of current business processes and application usage. Capture how end users interact … Skills and Experience Proven expertise in IT business analysis within medium to large technology change programmes. Strong track record managing business requirements from inception to delivery with quality and time management. Skilled in documenting requirements, use cases, business rules, process flows using UML, wireframing, and prototyping tools. Excellent interpersonal, stakeholder management, interviewing, presentation, and relationship-building skills. Experience More ❯