ServiceNow Architect - Telecom
- Location
- City of Westminster, England, United Kingdom
modernise service management, network operations, and customer experience across mobile, fixed, broadband, and enterprise services. Role Overview We are seeking a highly skilled ServiceNow Architect with a strong Telco background to lead solution design, configuration, development, and implementation across multiple ServiceNow modules. The ideal candidate will have hands‐on experience … level design documents, process flows, and integration blueprints. A significant part of the role will focus on hands‐on ServiceNow configuration and development. The Architect will configure and develop ServiceNow applications across CSM (Customer Service Management), ITSM, ITOM (Discovery, Service Mapping, Event Management), CMDB, TNI/Telco extensions, and IntegrationHub. ...