business understanding in the IS team. Deliver strategic transformation program(s) to align and automate our processes and enable efficiency. Working with business teams set up and deliver change management enabling our colleagues to adopt modern tools and new processes. Contribute significantly to IS strategic planning, with a focus on Corporate, HR and Finance systems roadmaps, in close collaboration … and Finance stakeholders and her team to operate effective governance of roadmaps, systems, vendors and projects. You'll need Degree/Masters degree - or equivalent experience Experience of systems management experience. Experience of team management. Project management, program management, systems design and development experience, SDLC (software development lifecycle) experience. Experience in understanding and transforming business processes and … managing requirements, preferably in a Corporate, HR and Finance context Areas of knowledge & level (basic-medium-advanced): Advanced knowledge of team management, stakeholder management and governance Advanced knowledge of systems management, software development, supplier relationship management, incident management and project management Advanced understanding and experience of Finance and HR Good understanding of information technology More ❯
South West London, London, United Kingdom Hybrid / WFH Options
PUBLIC & COMMERCIAL SERVICES UNION
in a service-focused environment, the Member Response Team Manager will value effective processes and clear communication, supporting operational managers in understanding and delivering new and ongoing initiatives. Project management is key, as the Member Response Team Manager will coordinate multiple workstreams and ensure timely, efficient implementation. Salary and Location Band 4, London Spine points 27-23 Starting salary … p.a. rising to £58,877 p.a. in annual increments PCS Clapham Successful candidates for the Member Response Team Manager will be able to demonstrate: Management of CRM systems, functions and applications Effective people management and development skills Ability to manage projects with successful time and budgetmanagement The main duties of the Member Response Team Manager … on service quality metrics An ability to lead on the continued use of digital tools to support team collaboration and improve administrative processes, including telephony, omni-channel systems, case management, and knowledge platforms is an essential requirement for a successful Member Response Team Manager. The role of Member Response Team Manager offers hybrid working with flexibility to work from More ❯
Employment Type: Permanent, Part Time, Work From Home
our modernisation initiatives. Your new role Effectively lead the planning, execution and delivery of multiple complex projects ensuring they are on track and deliver on time within scope and budget Excelllent communication and stakeholder management skills Effective risk management, governance and reporting Strong team management and leadership, with an ability to flex the team as appropriate … and articulate these clearly Attract, select, develop, motivate, train, and retain a high-quality workforce to deliver excellent outcomes and customer service About you Extensive experience in a Project Management function General Insurance experience is preferred Experience of project management, Financial and budgetmanagement, Management of external contractors to agreed service levels, Proven communicator with … excellent people management experience gained in a similar position. Experience developing and presenting business cases and recommendations to senior stakeholders. Experience leading teams or practices, In-depth experience relevant to project delivery Experience supporting projects/change initiatives across a variety of delivery environments Why QBE? At My Best At QBE, we want our people to feel rewarded and More ❯
of approximately 15 clients. The role involves managing client-raised bugs, maintenance tasks, minor site changes, and small upgrades. Candidates with a background in service desk operations or project management are ideal, as the position requires strong organisational skills, personable client interaction, and confidence in managing client relationships. The successful candidate will triage incoming tickets, provide first-line support … three years’ experience, including those currently in 1st or 2nd line support roles looking to step up, or project managers interested in transitioning into support management. The role includes budgetmanagement responsibilities and uses a Kanban board to organise workload. Candidates should be trustworthy, detail-oriented, and confident in client-facing situations. Interaction with some smaller clients may … those with longer notice periods, and offer a clear career path with training and funding towards Adobe certification, progressing towards Head of Support roles. Skills: Service desk or project management background Strong organisational and triage skills Confident and personable client communication Experience managing multiple clients (approx. 15) First-line support experience Detail-oriented ticket managementBudgetmanagementMore ❯
of approximately 15 clients. The role involves managing client-raised bugs, maintenance tasks, minor site changes, and small upgrades. Candidates with a background in service desk operations or project management are ideal, as the position requires strong organisational skills, personable client interaction, and confidence in managing client relationships. The successful candidate will triage incoming tickets, provide first-line support … three years’ experience, including those currently in 1st or 2nd line support roles looking to step up, or project managers interested in transitioning into support management. The role includes budgetmanagement responsibilities and uses a Kanban board to organise workload. Candidates should be trustworthy, detail-oriented, and confident in client-facing situations. Interaction with some smaller clients may … those with longer notice periods, and offer a clear career path with training and funding towards Adobe certification, progressing towards Head of Support roles. Skills: Service desk or project management background Strong organisational and triage skills Confident and personable client communication Experience managing multiple clients (approx. 15) First-line support experience Detail-oriented ticket managementBudgetmanagementMore ❯
of approximately 15 clients. The role involves managing client-raised bugs, maintenance tasks, minor site changes, and small upgrades. Candidates with a background in service desk operations or project management are ideal, as the position requires strong organisational skills, personable client interaction, and confidence in managing client relationships. What is expected of the Support Desk Manager? The successful candidate … three years' experience, including those currently in 1st or 2nd line support roles looking to step up, or project managers interested in transitioning into support management. The role includes budgetmanagement responsibilities and uses a Kanban board to organise workload. Candidates should be trustworthy, detail-oriented, and confident in client-facing situations. Interaction with some smaller clients may … clear career path with training and funding towards Adobe certification, progressing towards Head of Support roles. What we look for in a Service Desk Manager Service desk or project management background Strong organisational and triage skills Confident and personable client communication Experience managing multiple clients (approx. 15) First-line support experience Detail-oriented ticket managementBudgetmanagementMore ❯
Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
us as a Lead Security Architect to play a key role in our security architecture function at an exciting time. Are you a proactive problem solver with strong stakeholder management skills? This could be the role for you! You'll take responsibility for the security solutions and Security architecture for applications, information and infrastructure. Providing advice, guidance and consultancy … value and identifying opportunities to enhance security capabilities for products and services used within the organisation. 6. Responsible for the security blueprint solutions for complex protective and vulnerability security management of both physical and data assets clearly defining the as-is and to-be security architectures and document the transition to the to-be solution and its integration in … the overall Enterprise and Security Architecture blueprints. Staff Management 7. Management of staff including all line management responsibilities, performance management, appraisals, disciplinary, and standard HR processes for Security operations.8. Undertake recruitment and selection in line with organisational processes and participate in the implementation and delivery of initiatives to secure suitable resources, increase skills levels and develop More ❯
inclusive environment where everyone can thrive. The Opportunity This is a brand new position reporting into our Director of Operations Shared Services. The Head of Operations MI, Performance and Budget Assurance is responsible for leading the development, implementation, and continuous improvement of Management Information (MI) systems, performance reporting across all operational functions and tracking, reporting and assurance of … data visualisation tools to provide actionable insights. Collaborate with senior leadership to identify key performance indicators (KPIs) and metrics that accurately reflect operational health and progress MI System Development & Management Oversee the design, development, and maintenance of comprehensive MI dashboards, reports, and data models. Generate impactful operational performance MI and insights to drive continuous improvement initiatives. Identify cross-cutting … tactical decision-making. Conduct deep-dive analyses on specific operational challenges or opportunities. Develop and deliver specialised performance reporting for agile "POD" (team) structures, supporting their effectiveness and transparency. BudgetManagement & Analysis Develop and maintain a robust BudgetManagement Dashboard, providing real-time visibility into budget allocation, expenditure, and variance. Proactively identify budgetary hotspots, threats More ❯
MarTech (15972) Job Description Senior Technology Manager - MarTech ( 15972 ) Description The Role: As a Senior Technology Manager - MarTech at easyJet, you will be instrumental in leading the development and management of our marketing technology stack. This role involves strategic planning, technology management, data insights, vendor and budgetmanagement, and team leadership. You will ensure that our … and grow. Requirements of the Role What You Need to Do the Role: Strategy and Planning: - Develop the MarTech roadmap. - Identify and strategize technology needs with marketing leaders. Technology Management: - Manage MarTech platforms including CRM and analytics tools. - Ensure tool integration and provide MarTech knowledge. Data Management and Insights: - Maintain data integrity in MarTech systems. - Generate insights to … marketing, IT, and data teams. - Train teams on tool utilization. Compliance and Governance: - Adhere to data privacy laws like GDPR and CCPA. - Collaborate on data security measures. Vendor and BudgetManagement: - Manage MarTech vendor relationships and budgets. - Oversee development partnerships. Innovation and Trends Monitoring: - Keep updated with MarTech trends and innovations. Team Management: - Lead and develop MarTech More ❯
institution is looking for an experienced Project Manager - Operations to lead complex operations change initiatives across both IT and non-IT domains. This role will deliver full lifecycle project management, spanning systems, process redesign, regulatory change, and business transformation. You’ll oversee planning, delivery, governance, reporting, and stakeholder management across a diverse portfolio of high-impact projects. Key … delivering operations-related change projects within financial services. Deep knowledge of front-to-back processes across derivatives (IRD, FX Swaps/Forwards, FX Options), trade lifecycle, cash and collateral management, and transaction reporting. Proven ability to deliver business-critical change in complex regulatory and control environments. Strong experience in investment budgetmanagement, resource attestation, and benefit tracking. … Experienced in stakeholder management, governance design, conflict resolution, and change risk mitigation. Desirable Experience: Familiarity with front-office processes and banking regulations. Experience managing vendor contracts and procurement. Strong record of delivery across multiple projects in a matrixed environment. Track record in programme or portfolio delivery roles. Skills & Competencies: Project/Programme governance and delivery (Waterfall & Agile) BudgetMore ❯
institution is looking for an experienced Project Manager - Operations to lead complex operations change initiatives across both IT and non-IT domains. This role will deliver full lifecycle project management, spanning systems, process redesign, regulatory change, and business transformation. You’ll oversee planning, delivery, governance, reporting, and stakeholder management across a diverse portfolio of high-impact projects. Key … delivering operations-related change projects within financial services. Deep knowledge of front-to-back processes across derivatives (IRD, FX Swaps/Forwards, FX Options), trade lifecycle, cash and collateral management, and transaction reporting. Proven ability to deliver business-critical change in complex regulatory and control environments. Strong experience in investment budgetmanagement, resource attestation, and benefit tracking. … Experienced in stakeholder management, governance design, conflict resolution, and change risk mitigation. Desirable Experience: Familiarity with front-office processes and banking regulations. Experience managing vendor contracts and procurement. Strong record of delivery across multiple projects in a matrixed environment. Track record in programme or portfolio delivery roles. Skills & Competencies: Project/Programme governance and delivery (Waterfall & Agile) BudgetMore ❯
Role Overview We are seeking a highly organized and proactive Technology Finance & Business Manager to work closely with the Director of Transformation & Delivery to manage department finances, procurement, workforce management, and support reporting. Your primary focus will be on managing the change and operational budgets of the technology teams, managing commercial agreements with suppliers, governing spend and contracts, and … resource management & capacity planning. You will play a crucial role in streamlining the efficient work of teams within the department, maintaining ownership of the overall financial and workforce position to enable teams to deliver the best outcomes for FNZ and our Clients. You will have experience in managing large budgets in complex, rapidly changing environments. You will be able … to rapidly identify areas of improvement and make changes for the good of the department. Financial Management: Own management of department budgets, ensuring spend is correctly attributed to initiatives and services Oversee financial planning to ensure that the department spends within budget expectations, identifying, highlighting and escalating risks Support in coordinating Prepare financial reports, dashboards, and executive More ❯
the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role The PMO Analyst will participate in building and implementing agile delivery management improvements and offering subject matter expertise to elevate best practices across the organization. You will be responsible for delivery operations support, delivery assurance support and capability improvements. As the … establish and maintain standards for projects, oversee progress against plans, manage dependencies and issues, and ensure that projects stay on track. This role will be part of the delivery management capability at Made Tech. Key responsibilities Delivery operations support Produce financial reports for account teams (contract/SOW burndown). Validate, track and approve TOIL for account teams. Track … projects are on track. Oversee dependencies, action/issue monitoring, and controls and help to perform health checks work streams/SoWs Be an active participant in the Delivery Management community within the engagement and Made Tech. Capability improvements Build and implement plans to improve the Agile delivery management capability. Participate as part of the PMO team in More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Made Tech Limited
the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role The PMO Analyst will participate in building and implementing agile delivery management improvements and offering subject matter expertise to elevate best practices across the organization. You will be responsible for delivery operations support, delivery assurance support and capability improvements. As the … establish and maintain standards for projects, oversee progress against plans, manage dependencies and issues, and ensure that projects stay on track. This role will be part of the delivery management capability at Made Tech. Key responsibilities Delivery operations support Produce financial reports for account teams (contract/SOW burndown). Validate, track and approve TOIL for account teams. Track … projects are on track. Oversee dependencies, action/issue monitoring, and controls and help to perform health checks work streams/SoWs Be an active participant in the Delivery Management community within the engagement and Made Tech. Capability improvements Build and implement plans to improve the Agile delivery management capability. Participate as part of the PMO team in More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Made Tech Limited
the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role The PMO Analyst will participate in building and implementing agile delivery management improvements and offering subject matter expertise to elevate best practices across the organization. You will be responsible for delivery operations support, delivery assurance support and capability improvements. As the … establish and maintain standards for projects, oversee progress against plans, manage dependencies and issues, and ensure that projects stay on track. This role will be part of the delivery management capability at Made Tech. Key responsibilities Delivery operations support Produce financial reports for account teams (contract/SOW burndown). Validate, track and approve TOIL for account teams. Track … projects are on track. Oversee dependencies, action/issue monitoring, and controls and help to perform health checks work streams/SoWs Be an active participant in the Delivery Management community within the engagement and Made Tech. Capability improvements Build and implement plans to improve the Agile delivery management capability. Participate as part of the PMO team in More ❯
Wales, Yorkshire, United Kingdom Hybrid / WFH Options
Made Tech Limited
the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role The PMO Analyst will participate in building and implementing agile delivery management improvements and offering subject matter expertise to elevate best practices across the organization. You will be responsible for delivery operations support, delivery assurance support and capability improvements. As the … establish and maintain standards for projects, oversee progress against plans, manage dependencies and issues, and ensure that projects stay on track. This role will be part of the delivery management capability at Made Tech. Key responsibilities Delivery operations support Produce financial reports for account teams (contract/SOW burndown). Validate, track and approve TOIL for account teams. Track … projects are on track. Oversee dependencies, action/issue monitoring, and controls and help to perform health checks work streams/SoWs Be an active participant in the Delivery Management community within the engagement and Made Tech. Capability improvements Build and implement plans to improve the Agile delivery management capability. Participate as part of the PMO team in More ❯
As a key member of the International Finance team, you manage and optimize a $90M regional budget (90% OPEX, 10% Marketing). You will collaborate closely with Finance and Operational leaders across EMEA, APAC, LATAM, and global teams in the US and Dublin, ensuring financial accuracy, operational efficiency, and strategic alignment across all regions. Key Responsibilities Regional Finance Management (EMEA & LATAM) Own the OPEX budget for the EMEA & LATAM region, partnering with department leads to manage costs, monitor variances, drive budget accountability and ensure alignment with strategic financial objectives Work with the accounting team to complete month-end and year-end close activities Lead the preparation and delivery of accurate forecasts and Annual Operating Plans (AOP … to the senior stakeholder to inform decision-making. Collaborate with HR on headcount and workforce planning, compensation modeling, and other people-related finance projects. Manage the central EMEA Marketing budget (e.g. retainer fees for Digital, Partnerships, PR), ensuring disciplined budgetmanagement, accurate forecasting, and variance analysis. Drive process improvements and system enhancements across financial workflows and tools More ❯
work across departments-finance, HR, tech, legal, compliance, fundraising, and grantmaking to streamline systems, manage logistics, and support our remote team in delivering impact. Key Responsibilities will include; Operational Management: Lead cross-functional projects, streamline workflows, and implement best practices to drive efficiency and productivity. Organisational Development: Track and support the implementation of Organisational Development Framework and related workstreams. … Logistics & Procurement: Oversee procurement, vendor management, travel logistics, and event coordination-including annual retreats. BudgetManagement: Support budget planning, monitor operational spending, and ensure compliance with financial policies. Compliance & Risk: Ensure adherence to internal policies, donor requirements, and regulatory standards. Identify and mitigate operational risks. Technology & Systems: Drive improvements in knowledge management and digital systems … supporting transitions and training across the organisation. Office Management: Manage the London office, including supplies, vendors, and facilities. We're looking for an experienced Operations Manager that has worked within similar, small not-for-profit organisations with a global agenda, helping to set up a function within the UK. Do you have; 5+ years' experience in operations, project managementMore ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Investigo
work across departments-finance, HR, tech, legal, compliance, fundraising, and grantmaking to streamline systems, manage logistics, and support our remote team in delivering impact. Key Responsibilities will include; Operational Management: Lead cross-functional projects, streamline workflows, and implement best practices to drive efficiency and productivity. Organisational Development: Track and support the implementation of Organisational Development Framework and related workstreams. … Logistics & Procurement: Oversee procurement, vendor management, travel logistics, and event coordination-including annual retreats. BudgetManagement: Support budget planning, monitor operational spending, and ensure compliance with financial policies. Compliance & Risk: Ensure adherence to internal policies, donor requirements, and regulatory standards. Identify and mitigate operational risks. Technology & Systems: Drive improvements in knowledge management and digital systems … supporting transitions and training across the organisation. Office Management: Manage the London office, including supplies, vendors, and facilities. We're looking for an experienced Operations Manager that has worked within similar, small not-for-profit organisations with a global agenda, helping to set up a function within the UK. Do you have; 5+ years' experience in operations, project managementMore ❯
The EU XCM Media Team (Cross-Category, Cross-Channel, Cross-Country Marketing) is looking for a Media Operations and Business Intelligence Manager, with a strong background of media planning, budgetmanagement and campaign measurement. The ideal candidate will also bring knowledge of media tech and tools solutions to enable the organization to automate and standardize media planning processes. … while capturing local nuances. You will collaborate with our tech & tools team on the development of automated processes in order to simplify media analytic and financial reporting processes (e.g. budget tracking dashboard and visualization tools) across Europe. You will work with the Media BI Manager and Media Managers to gather inputs and manage the reporting of various initiatives (such … as business reviews, budget reporting, econometric reports) back to the wider business. To be successful in this role, you will have a background in ATL media, media analytics and operations or large-scale performance marketing, and apply this to develop processes and tools that turn complex workflows into simple, delightful customer experiences. You have a mix of strategic vision More ❯
strategy. This is a Fixed Term Contract for 12 months based in our London City office, on-site 2-3 days per week. This specific role will provide project management support to a wider programme of work, leading the Delivery and rollout of business critical technology to support within the Delegated Authority area of our business. This ongoing programme … group. Manage resources: Resource evaluation and allocation across the Portfolio. Working pro-actively with stakeholders to ensure this is estimated, allocated and utilised effectively to ensure smooth project delivery. Budgetmanagement: Support the management of project budgets which require monitoring and review throughout the life of the project, aligned with support of the business Sponsor Assess the … Communication: Communicate in a clear and transparent manner supporting the achievement of project goals. Acting as a central point of control and coordination to ensure project success. Coordination and management of external parties including Claims TPA's, external fronting companies and parties across the Munich Re Group. The Senior Project Manager must enable the design, development, delivery and managementMore ❯
house CRM expert, advising and influencing senior leaders across Sales, Marketing, Digital, and IT. Use data and insights to improve engagement, conversion rates, and customer lifetime value. Stakeholder & Partner Management Run cross-functional workshops and sessions to define CRM needs, customer journeys, and capabilities. Oversee relationships with Salesforce partners to ensure on-time, high-quality delivery. Represent CRM at … deliver multi-channel journeys (email, SMS, print, retargeting). Introduce personalisation, behavioural triggers, and dynamic content to boost engagement. Maintain a library of reusable, brand-compliant CRM assets. Performance & BudgetManagement Define and monitor CRM KPIs across acquisition, conversion, retention, and advocacy. Analyse campaign performance and recommend improvements to maximise ROI. Manage the CRM budget and ensure … partners and agencies Skilled at running senior-level workshops and engaging stakeholders Experience in customer journey mapping, automation, campaign analytics, and GDPR-compliant CRM strategies Strong commercial awareness and budgetmanagement skills Preferred: 4–8 years' experience in senior CRM, digital marketing, or customer engagement roles Excellent leadership, communication, and influencing skills More ❯
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
Project Manager CRM, Project Delivery, SaaS Platforms, Stakeholder Management, Agile/Flexible Delivery Salary up to £60k Hybrid working in Chester For more information, please email me directly at or call on 07880 358 148. Who We Are: We're a fast-growing digital consultancy delivering large-scale CRM and systems transformation projects for a wide range of clients. … call on 07880 358 148. By applying, you consent to us processing your details for this vacancy only. We look forward to hearing from you! Key Skills: CRM Project Management, Stakeholder Management, Project Governance, Salesforce, Dynamics, SaaS Platforms, Multi-Phase Delivery, Agile/Waterfall Hybrid, Cross-Functional Teams, Systems Transformation, Risk Management, Change Delivery, BudgetManagementMore ❯
Telford, Shropshire, West Midlands, United Kingdom
Premier Technical Recruitment
off for the automation of the project - including (but not limited to) FDS, electrical design, FAT, electrical installation planning, commissioning & final acceptance testing. Responsible for all aspects of Resource Management for each assigned project, you will ensure projects materials are identified, in budget, ordered and delivered onsite to project schedule and will create associated project documentation to satisfy … Project Manager will oversee the activities of fellow team members and ensure compliance with relevant H&S legislation as applicable and provide high level weekly project updates to the management team detailing Key risks, opportunities and escalations as necessary. Able to work away as required and also attend meetings at an associated facility in Nottingham, you will undertake additional … as part of the team, both on site and in the workshop, ensuring all relevant Health and Safety legislation is adhered to. Skilled in all aspects of scheduling, prioritization, budgetmanagement, task management and risk management, you will essentially demonstrate at least 5 years previous experience of project management within a logistics automation environment with More ❯
off for the automation of the project - including (but not limited to) FDS, electrical design, FAT, electrical installation planning, commissioning & final acceptance testing. Responsible for all aspects of Resource Management for each assigned project, you will ensure projects materials are identified, in budget, ordered and delivered onsite to project schedule and will create associated project documentation to satisfy … Project Manager will oversee the activities of fellow team members and ensure compliance with relevant H&S legislation as applicable and provide high level weekly project updates to the management team detailing Key risks, opportunities and escalations as necessary. Able to work away as required and also attend meetings at an associated facility in Nottingham, you will undertake additional … as part of the team, both on site and in the workshop, ensuring all relevant Health and Safety legislation is adhered to. Skilled in all aspects of scheduling, prioritization, budgetmanagement, task management and risk management, you will essentially demonstrate at least 5 years previous experience of project management within a logistics automation environment with More ❯