CRM Specialist Old Street, London UK
London, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
MVF
The Team Our Customer Engagement & CRM team is a talented group of marketers delivering millions of post-sign-up communications via Email, SMS, and more. We focus on driving customer lifetime value, creating meaningful contact moments, and solving problems with data-driven strategies. It's a collaborative, innovative, and customer-centric environment. What we're offering you: Flexible hours … and their families Family Forward support for our MVF parents and their mini-mes Free breakfast when in the office 2 charity days a year The Role As a CRM Specialist, you'll lead strategic CRM initiatives that enhance campaign performance, elevate creative output, and drive long-term value for MVF and our customers. This role … blends commercial strategy, technical expertise, and creative execution -ideal for someone deeply passionate about customer engagement. Responsibilities Lead and own key CRM workstreams within the Customer Engagement roadmap, with direct impact on commercial performance. Set high standards across content, copywriting, experimentation, and strategy. Manage major CRM projects from planning to delivery, with strong stakeholder collaboration. Use CRM More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: