for an experienced Technical Analyst to join our Core IT team to help drive the technical solutions that keep our services running efficiently and ready for the future. From capacity planning and application lifecycle management to performance testing and compliance, you'll ensure our platforms are robust, scalable, and continuously improving. In this role, you'll work closely … with product teams, security experts, solution designers, and platform teams, contributing to platform design, strategy, and delivery. You'll take ownership of critical activities like capacitymanagement, continuous service improvement, major event's planning, and compliance, making a real impact every day. You will bring strong analytical and problem-solving skills, with the ability to understand complex architectures … stability, performance, and continuous optimisation in fast-paced environments Experience in managing systems focused on scalability, flexibility, and performance to adapt to changing and growing demands Demonstrable experience in capacitymanagement by tracking system performance trends, planning for future growth, and producing management-level reports with insights on capacity utilisation and system performance Experience working with More ❯
for an experienced Technical Analyst to join our Core IT team to help drive the technical solutions that keep our services running efficiently and ready for the future. From capacity planning and application lifecycle management to performance testing and compliance, you'll ensure our platforms are robust, scalable, and continuously improving. In this role, you'll work closely … with product teams, security experts, solution designers, and platform teams, contributing to platform design, strategy, and delivery. You'll take ownership of critical activities like capacitymanagement, continuous service improvement, major event's planning, and compliance, making a real impact every day. You will bring strong analytical and problem-solving skills, with the ability to understand complex architectures … stability, performance, and continuous optimisation in fast-paced environments Experience in managing systems focused on scalability, flexibility, and performance to adapt to changing and growing demands Demonstrable experience in capacitymanagement by tracking system performance trends, planning for future growth, and producing management-level reports with insights on capacity utilisation and system performance Experience working with More ❯
for an experienced Technical Analyst to join our Core IT team to help drive the technical solutions that keep our services running efficiently and ready for the future. From capacity planning and application lifecycle management to performance testing and compliance, you’ll ensure our platforms are robust, scalable, and continuously improving. In this role, you’ll work closely … with product teams, security experts, solution designers, and platform teams, contributing to platform design, strategy, and delivery. You’ll take ownership of critical activities like capacitymanagement, continuous service improvement, major event's planning, and compliance, making a real impact every day. You will bring strong analytical and problem-solving skills, with the ability to understand complex architectures … stability, performance, and continuous optimisation in fast-paced environments Experience in managing systems focused on scalability, flexibility, and performance to adapt to changing and growing demands Demonstrable experience in capacitymanagement by tracking system performance trends, planning for future growth, and producing management-level reports with insights on capacity utilisation and system performance Experience working with More ❯
consistently exceeds expectations. Responsibilities: Run efficient daily stand-ups to identify blockers and promote team collaboration. Manage work item estimation to improve scheduling and predictability. Track team metrics for capacity planning. Foster team cohesion and clear communication. Facilitate retrospectives and ensure completion of action items. Maintain quality deliverables and revise timelines as necessary. Help the team adapt to changing … interviews. Skills, Qualifications, and Experience required: Recent experience in a small, fast-paced, customer-led delivery environment. Experience leading engineering teams of more than 15 people. Experience with delivery management tools like Azure DevOps or Atlassian suite. Understanding of high-performing team psychology. Excellent communication skills and high emotional intelligence. Pragmatic approach, understanding real-world constraints. Ownership and accountability … in engineering processes. Effective change management skills. Understanding capacitymanagement and planning challenges. Interest or experience in the aviation/transport industry. Scrum Master Certification (PSM-1 or CSM-1). Software engineering background, preferably in C#/.NET. Benefits include: Group Pension Scheme – up to 5% matched contributions. Life Assurance. Income Protection. Travel Insurance. Discounts at More ❯
to restore services with minimal disruption. This is achieved through a combination of proactive and reactive measures. The teams are divided into six core areas providing technical and service management expertise: Service management and operations Service now delivery and innovation Specialist technical engineering resolution Service transition and technical assurance Services are delivered to internal customers (product delivery teams … up meetings to discuss tasks, progress, and issues. Being responsible for the day-to-day tasks and activities required to support the ongoing running of the services, including incident management, problem management, release management, capacitymanagement, availability management, and business as usual stakeholder engagement. Contributing to the creation, and subsequent measurement, of performance metrics … to address any service improvements. Undertaking stakeholder engagement and management, improving working relationships with service suppliers and customers. Supporting the service manager with remedial work for service-related risks, issues, escalations, and stakeholder engagement. Improving relationships with end users to enhance Service Management’s understanding of the service(s). Participating in service improvement activity through short, sprint More ❯
experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As a … Constantly improving all our processes and procedures, we believe there is nothing we cannot improve - Assisting and managing relationships with external vendors and contractors - Liaising with internal teams and management groups - Creating and maintaining metrics on all aspects of our Data Centers and utilising those metrics to drive positive changes - Assisting in implementing service methodologies including incident management, problem management, change management, capacitymanagement, etc About the team About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes More ❯
experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As a … Constantly improving all our processes and procedures, we believe there is nothing we cannot improve - Assisting and managing relationships with external vendors and contractors - Liaising with internal teams and management groups - Creating and maintaining metrics on all aspects of our Data Centers and utilising those metrics to drive positive changes - Assisting in implementing service methodologies including incident management, problem management, change management, capacitymanagement, etc About the team About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes More ❯
experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As a … Constantly improving all our processes and procedures, we believe there is nothing we cannot improve - Assisting and managing relationships with external vendors and contractors - Liaising with internal teams and management groups - Creating and maintaining metrics on all aspects of our Data Centers and utilising those metrics to drive positive changes - Assisting in implementing service methodologies including incident management, problem management, change management, capacitymanagement, etc About the team About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes More ❯
liaising with third parties as needed. Communicate effectively with users regarding service requests and incidents. Conduct problem diagnosis, implement resolution or prevention measures, and handle tasks like audit, monitoring, capacitymanagement, security, and patching. Serve as the technical expert for all network-related activities, recommending future enhancements or investments, and participating in capacity planning and network expansion … premises and in the cloud. Maintain technical documentation for IT infrastructure support. Participate in 24/7 on-call support and out-of-hours support for the business. Ensure capacity, security, availability, and service support requirements are met in all changes, applying Asset and Configuration Management principles. Assist in disaster recovery planning and execution for network failures. WHO More ❯
to reduce manual tasks. If you’re passionate about enhancing application resiliency and have a strong background in modern DevOps practices, this opportunity is for you! Key Responsibilities Incident Management: Lead global teams in managing critical incidents, working closely with subject matter experts to identify root causes and implement lasting solutions. Operational Efficiency: Drive automation and tooling improvements to … eliminate manual tasks, optimize system performance, and enhance service stability. Resiliency Planning: Enhance the resiliency of applications and infrastructure through self-healing systems, automated failovers, and proactive capacity management. Monitoring & Observability: Ensure end-to-end traceability of critical user service journeys and optimize monitoring systems to reduce false positives. Stakeholder Communication: Serve as a key communication link between management … processes using tools such as Chef, Ansible, Puppet, and Rundeck. Technical Leadership: Strong problem-solving skills, with the ability to lead teams in complex and dynamic environments. Resiliency & Uptime Management: Experience ensuring system resilience and high availability through capacity planning and self-healing mechanisms. Stakeholder Engagement: Proven ability to manage relationships with senior business users and global IT More ❯
are only united by our ability to provide specialist insurance tailored to their needs. The role We are seeking an experienced and dynamic PMO Manager to join the Programme Management Office for a large strategic programme at Hiscox. This role is pivotal in ensuring the successful delivery of a high-profile, multi-year transformation programme that spans multiple business … units. you will be responsible for the operational management of the Programme Management Office, ensuring robust governance, planning, and reporting across all workstreams, establishing and maintaining best-in-class PMO practices, support to programme leadership, and ensuring alignment with strategic objectives. You will play critical role in ensuring the programme is delivered with discipline, transparency, and control. What … effective governance, controls, and reporting. Develop and maintain programme plans, RAID logs, dashboards, and KPIs. Ensure adherence to delivery frameworks, methodologies (e.g., Agile, Waterfall, Hybrid), and quality standards. Stakeholder Management Act as a key liaison between programme leadership, delivery teams, and senior stakeholders. Prepare and present high-quality reports and updates for steering committees and executive boards. Resource & Financial More ❯
Transition team for implementation upon contract signature. Establishing oneself as a leader in cross-technology issues and risk mitigation Establish relationships among key Sales and Solutioning, Technical Factory, Product Management, BPS Operations Capability/Offering, Transition and Delivery teams and other groups (as applicable) Work with Product Management and Initiative Leads to support new technology assets and capabilities … The role may be expected to execute some of these responsibilities: Mentoring, Staffing, Budgeting and CapacityManagement Job Requirements: Travel up to 25% Basic Qualifications: Proven ability to lead and deliver technology-driven transformation. Strong background in solutions, estimating, and developing technical proposal responses. Preferred Qualifications: · Business function process knowledge in one of the following three areas … and supporting technology teams (e.g. delivery factories, sales teams, OATL’s, etc.) preferred. · Experience with supply chain enterprise applications supporting supply chain functions such as demand planning, master data management, transportation management, carrier management or freight bill audit · Experience or knowledge of SynOps for Procurement, SynOps for Supply Chain modules or SynOps for IX modules · Experience in More ❯
Transition team for implementation upon contract signature. Establishing oneself as a leader in cross-technology issues and risk mitigation Establish relationships among key Sales and Solutioning, Technical Factory, Product Management, BPS Operations Capability/Offering, Transition and Delivery teams and other groups (as applicable) Work with Product Management and Initiative Leads to support new technology assets and capabilities … The role may be expected to execute some of these responsibilities: Mentoring, Staffing, Budgeting and CapacityManagement Job Requirements: Travel up to 25% Basic Qualifications: Proven ability to lead and deliver technology-driven transformation. Strong background in solutions, estimating, and developing technical proposal responses. Preferred Qualifications: · Business function process knowledge in one of the following three areas … and supporting technology teams (e.g. delivery factories, sales teams, OATL’s, etc.) preferred. · Experience with supply chain enterprise applications supporting supply chain functions such as demand planning, master data management, transportation management, carrier management or freight bill audit · Experience or knowledge of SynOps for Procurement, SynOps for Supply Chain modules or SynOps for IX modules · Experience in More ❯
Transition team for implementation upon contract signature. Establishing oneself as a leader in cross-technology issues and risk mitigation Establish relationships among key Sales and Solutioning, Technical Factory, Product Management, BPS Operations Capability/Offering, Transition and Delivery teams and other groups (as applicable) Work with Product Management and Initiative Leads to support new technology assets and capabilities … The role may be expected to execute some of these responsibilities: Mentoring, Staffing, Budgeting and CapacityManagement Job Requirements: Travel up to 25% Basic Qualifications: Proven ability to lead and deliver technology-driven transformation. Strong background in solutions, estimating, and developing technical proposal responses. Preferred Qualifications: · Business function process knowledge in one of the following three areas … and supporting technology teams (e.g. delivery factories, sales teams, OATL’s, etc.) preferred. · Experience with supply chain enterprise applications supporting supply chain functions such as demand planning, master data management, transportation management, carrier management or freight bill audit · Experience or knowledge of SynOps for Procurement, SynOps for Supply Chain modules or SynOps for IX modules · Experience in More ❯
key items on the technology roadmap Technical problem solving with engineering leaders to release bottlenecks in delivery Manage daily standups and ceremonies with software engineering teams Resource planning and capacitymanagement within the software engineering teams With the Technical Program Manager, ensuring a project delivery framework is adhered to for all projects and feature requests With Product management, define each project scope, goals and deliverables Define the responsibilities of key stakeholders involved in each project, including senior management, customers, project teams, vendors, and other affected parties. Facilitate collaboration between cross-functional teams and external partners to drive project success. Track project performance using appropriate tools and techniques to ensure timely delivery and achievement of goals. Provide … ensure proactive contingency planning to minimise impact on business operations. What You Have: Experience leading frontend and backend technical projects Strong experience managing software engineering sprint planning and resource management Experience working with in-house development teams Proficient in agile project management frameworks and methodologies (scrum and Kanban) Previous experience using project management tools such as Jira More ❯
Maintain ownership of forward planning, including: Daily updates on scheduling status Weekly projections for staffing needs (including known attrition, vetting delays, training pipelines) Liaise with HR, Vetting, and Regional Management to align future plans with resource availability. Operational Data Management Manage the collection, validation, and reporting of operational performance data across: Passenger screening (e.g., throughput, passenger numbers) Hold … with the Data Manager and Invoicing Manager to ensure all reports are timely, clean, and aligned with financial data. System Oversight & Governance Oversee planning and data systems (e.g., workforce management, access control, screening tools). Maintain and improve data governance protocols to ensure accuracy, consistency, and audit-readiness. Drive automation, standardisation, and continual improvement across all planning and data … tender responses by preparing historical performance data. This list is not exhaustive, and you will be expected to carry out tasks as directed by ICTS (UK) & Ireland Ltd Senior Management Candidate Profile Essential Criteria Demonstrable experience in planning, scheduling, or operations support within a complex, high-volume environment. Proven leadership skills with the ability to manage and develop a More ❯
Camberley, England, United Kingdom Hybrid / WFH Options
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key projects. Build and maintain strong relationships with customers, suppliers, and stakeholders. Drive continuous improvement, innovation, and right-first-time delivery across services and projects. Oversee resource planning and capacitymanagement aligned to project needs. Provide technical governance and mitigate risks on complex multi-technology initiatives. Support product and solution development aligned with business roadmaps. Who You Are … Key Requirements: 5+ years’ experience leading technical teams. Deep technical knowledge across Networking, Infrastructure, Datacentre, Virtualisation & Security. Proven success delivering complex multi-technology solutions. Strong relationship-building and stakeholder management skills. Commercial awareness with experience in pre-sales, bids, and customer engagement. Expertise in engineering management, project delivery, and change leadership. Excellent communication, presentation, and problem-solving abilities. More ❯
managing across multiple workstreams, coordinating various initiatives, ensuring alignment with business goals, and driving the successful execution of the programme(s). Your responsibilities will include direct and indirect management, coaching and development of project teams, ensuring the appropriate capability and capacitymanagement across the team. You will develop and embed programme governance to ensure the right … to ensure financial objectives are met. Foster a culture of collaboration, innovation, and continuous improvement within the programme team. Prepare and present regular status reports and updates to senior management and stakeholders. Ensure compliance with organisational policies, procedures, and regulatory requirements. Provide mentoring, guidance, and development support to project team members to enhance their skills and capabilities. Qualifications Professional … qualification in Portfolio or Programme Management (e.g. MSP or other). Technology savvy, self-starter with strong business insight and judgment to navigate ambiguity and lead through change in a fast-paced environment with strong written and oral communication skills. Proven experience as a Programme Manager/lead, managing large-scale, complex business and technical programmes and projects from More ❯
key projects. Build and maintain strong relationships with customers, suppliers, and stakeholders. Drive continuous improvement, innovation, and right-first-time delivery across services and projects. Oversee resource planning and capacitymanagement aligned to project needs. Provide technical governance and mitigate risks on complex multi-technology initiatives. Support product and solution development aligned with business roadmaps. Who You Are … Key Requirements: 5+ years' experience leading technical teams. Deep technical knowledge across Networking, Infrastructure, Datacentre, Virtualisation & Security. Proven success delivering complex multi-technology solutions. Strong relationship-building and stakeholder management skills. Commercial awareness with experience in pre-sales, bids, and customer engagement. Expertise in engineering management, project delivery, and change leadership. Excellent communication, presentation, and problem-solving abilities. More ❯
key projects. Build and maintain strong relationships with customers, suppliers, and stakeholders. Drive continuous improvement, innovation, and right-first-time delivery across services and projects. Oversee resource planning and capacitymanagement aligned to project needs. Provide technical governance and mitigate risks on complex multi-technology initiatives. Support product and solution development aligned with business roadmaps. Who You Are … Key Requirements: 5+ years’ experience leading technical teams. Deep technical knowledge across Networking, Infrastructure, Datacentre, Virtualisation & Security. Proven success delivering complex multi-technology solutions. Strong relationship-building and stakeholder management skills. Commercial awareness with experience in pre-sales, bids, and customer engagement. Expertise in engineering management, project delivery, and change leadership. Excellent communication, presentation, and problem-solving abilities. More ❯
key projects. Build and maintain strong relationships with customers, suppliers, and stakeholders. Drive continuous improvement, innovation, and right-first-time delivery across services and projects. Oversee resource planning and capacitymanagement aligned to project needs. Provide technical governance and mitigate risks on complex multi-technology initiatives. Support product and solution development aligned with business roadmaps. Who You Are … Key Requirements: 5+ years’ experience leading technical teams. Deep technical knowledge across Networking, Infrastructure, Datacentre, Virtualisation & Security. Proven success delivering complex multi-technology solutions. Strong relationship-building and stakeholder management skills. Commercial awareness with experience in pre-sales, bids, and customer engagement. Expertise in engineering management, project delivery, and change leadership. Excellent communication, presentation, and problem-solving abilities. More ❯
key projects. Build and maintain strong relationships with customers, suppliers, and stakeholders. Drive continuous improvement, innovation, and right-first-time delivery across services and projects. Oversee resource planning and capacitymanagement aligned to project needs. Provide technical governance and mitigate risks on complex multi-technology initiatives. Support product and solution development aligned with business roadmaps. Who You Are … Key Requirements: 5+ years’ experience leading technical teams. Deep technical knowledge across Networking, Infrastructure, Datacentre, Virtualisation & Security. Proven success delivering complex multi-technology solutions. Strong relationship-building and stakeholder management skills. Commercial awareness with experience in pre-sales, bids, and customer engagement. Expertise in engineering management, project delivery, and change leadership. Excellent communication, presentation, and problem-solving abilities. More ❯
key projects. Build and maintain strong relationships with customers, suppliers, and stakeholders. Drive continuous improvement, innovation, and right-first-time delivery across services and projects. Oversee resource planning and capacitymanagement aligned to project needs. Provide technical governance and mitigate risks on complex multi-technology initiatives. Support product and solution development aligned with business roadmaps. Who You Are … Key Requirements: 5+ years’ experience leading technical teams. Deep technical knowledge across Networking, Infrastructure, Datacentre, Virtualisation & Security. Proven success delivering complex multi-technology solutions. Strong relationship-building and stakeholder management skills. Commercial awareness with experience in pre-sales, bids, and customer engagement. Expertise in engineering management, project delivery, and change leadership. Excellent communication, presentation, and problem-solving abilities. More ❯
you’ ll need Eligibility for UK Security Clearance (SC) is essential. 3+ years of experience in a ServiceNow support or technical delivery role, with a strong focus on incident management and platform maintenance. Strong communication skills, with the ability to engage effectively with both technical and non-technical stakeholders. Solid understanding of the ServiceNow platform, with hands-on experience … roles. Senior Software Engineer (Graphics) - Sports Interactive Senior C++ Engineer (Mandarin Speaker) - London/Remote from the UK London, England, United Kingdom 1 month ago Senior Software Engineer II - CapacityManagement [United Kingdom] Process Automation & ServiceNow Advisory Management Consultants:- All levels London, England, United Kingdom 3 weeks ago ServiceNow Technical Consultant/Developer - UK/Remote - IRM More ❯
key projects. Build and maintain strong relationships with customers, suppliers, and stakeholders. Drive continuous improvement, innovation, and right-first-time delivery across services and projects. Oversee resource planning and capacitymanagement aligned to project needs. Provide technical governance and mitigate risks on complex multi-technology initiatives. Support product and solution development aligned with business roadmaps. Who You Are … Key Requirements: 5+ years’ experience leading technical teams. Deep technical knowledge across Networking, Infrastructure, Datacentre, Virtualisation & Security. Proven success delivering complex multi-technology solutions. Strong relationship-building and stakeholder management skills. Commercial awareness with experience in pre-sales, bids, and customer engagement. Expertise in engineering management, project delivery, and change leadership. Excellent communication, presentation, and problem-solving abilities. More ❯