101 to 124 of 124 Chatbot Jobs in England

Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step ...

Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step ...

Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step ...

Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step ...

Chatbot Engineer/Analyst This is a new position for an experienced Chatbot specialist to join the team on their technology and AI journey. They are improving the support for their customers, allowing them to use the Chatbot to resolve and answer initial queries, automate process, submit requests … pointed in the right direction for further help. We are looking for someone to come in and take responsibility for the Chatbot from an AI/LLM perspective. As this is a new role, your day-to-day tasks will be varied and will include Structure conversation flows, decision trees ...

Chatbot Engineer/Admin £35k plus bonus 3 days in the office This is a new position for an experienced Chatbot specialist to join the team on their technology and AI journey. They are improving the support for their customers, allowing them to use the Chatbot to resolve and answer … requests and be pointed in the right direction for further help. We are looking for someone to come in and take responsibility for the Chatbot from an AI/LLM perspective. As this is a new role, your day-to-day tasks will be varied and will include Structure conversation ...

under pressure Project management certification (e.g., PMP) is a plus Bachelor's degree in a relevant field Areas to Consider 1. Customer Service Enhancement Chatbots and Virtual Assistants : Deploy AI-driven chatbots to handle routine inquiries, provide 24/7 support, and reduce wait times. Sentiment Analysis ...

Engineer (AI Chatbot) Our trusted partner, which operates within the Ed-Tech domain, employs over 10,000 individuals across 100 countries and has a reach of 600 million users, is recruiting a senior QA Engineer with experience in Python, TypeScript, Cypress, and AI Chat Bots (voice). You must have ...

clients is looking for an AI Agent Developer to support the creation of practical AI-powered assistants, chatbots and workflow agents used across customer service, operations and internal teams. The role will focus on developing solutions that help businesses respond to enquiries more efficiently, automate repetitive tasks, retrieve useful information … improve everyday processes. Key Responsibilities Support the design and testing of AI agents and chatbot workflows. Build integrations between AI tools, APIs and business systems. Create prompt flows, knowledge bases and response logic. Test agent outputs for quality, reliability and safety. Document workflows, technical decisions and testing results. Work with ...

Agents, you will drive the vision, strategy, and execution of Kraken’s AI‐powered customer service agent products, including AI‐augmented human agents, autonomous chatbots and voice agents. You’ll guide a team to develop intelligent agents that deliver seamless, human‐like interactions while balancing accuracy, efficiency, and trust. This … experience in enterprise software with a focus on customer service automation solutions. A big plus: experience in scaling AI‐driven customer service solutions, including chatbot and voice agents. Deep understanding of LLMs, speech‐to‐speech technologies, RAG and AI‐driven automation, including how to adapt AI models for customer support ...

with opportunities to: Develop a future workforce platform using Backendless, Azure, and BaaS (Backend-as-a-Service) solutions Work on AI-powered automation, including chatbots and machine learning solutions Expand automation initiatives into other departments, such as finance, procurement, and clinical workflows Grow into leadership roles, such as Senior Digital … developing Power Apps & low-code solutions API development experience (REST APIs, JSON, Dataverse) Knowledge of workflow automation & digital transformation Desirable Knowledge of AI Builder & chatbot automation Experience with SQL, APIs, and Power Platform connectors Understanding of Inventory & Procurement digital systems Experience working in NHS or public sector digital transformation Disclosure ...

Senior Mobile QA Engineer (iOS & Android) £400 - £425 per day | Outside IR35 | Initial 6-Month Contract | Hybrid (Stratford, London) | Immediate Start Available Our trusted partner within the Ed-Tech sector, employing over 10,000 people ...

Our client is entering a new phase of AI adoption, moving beyond experimentation and isolated use cases to embed AI into the heart of both customer and colleague experiences. As part of this transformation, conversational ...

AI Engineer (Mid–Senior) Defence & National Security | UK Wide | £70,000 - £100,000 + Package Most AI roles involve building chatbots. This one doesn't. We're working with a rapidly scaling Defence AI company ...

functions and workflows. Gather feedback to continuously improve training effectiveness and user experience. Operational Support Provide day-to-day operational support for internal AI chatbots, supporting business usage and adoption. Partner with technical teams to triage issues, track performance, and coordinate enhancements. Maintain documentation, runbooks, and knowledge bases … materials) to non-technical audiences. Experience updating internal websites/portals and creating clear, user-friendly content. Operational support experience for digital tools or chatbots is a plus. Tools: Experience with intranet/CMS platforms, collaboration tools (SharePoint, Confluence, Teams), slide creation, analytics dashboards; familiarity with generative AI tools preferred. ...

impact project focused on developing next-generation AI products across multiple global brands. The Project You'll be working on cutting-edge initiatives across: Chatbot and conversational AI development Agentic AI systems LLM-driven product development AI-powered B2B marketing agents Multi-brand AI integrations and workflows This … experience Immediate interviews Ideal Background They are keen to speak with Data Scientists who have experience across: Large Language Models (LLMs) Agentic AI systems Chatbot platforms NLP and generative AI AI product development Python and modern ML tooling Experience deploying AI products into production environments would be highly beneficial. ...

understanding of deflection and automation techniques in the Contact Centre and CX space Experience designing and supporting functional requirements for CX solution implementation (e.g. chatbots, Conversational AI) Domain and Industry Experience Cross-sector experience including Financial Services, Manufacturing, Media & Entertainment, Retail, and Technology Experience handling various Contact Centre processes including … Learning Reporting & Analytics Quality Methodologies and Technical Knowledge Process Improvement methodologies Knowledge of simple automation principles such as call deflection, webchat, Conversational AI, and chatbots Working knowledge of Contact Centre solutions including (but not limited to): AWS Genesys Cloud NICE Zendesk Your security clearance To be successfully appointed to this ...

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design ...

hiring a Full Stack Developer with a strong frontend focus to help build and scale a next‐generation Voice AI/Chatbot platform. While this is a full‐stack role, frontend excellence is critical. You’ll be designing and building modern, responsive user interfaces that power real‐time voice … Expert React/React.js experience (performance, state management, scalability) Strong frontend engineering fundamentals (UX, accessibility, responsiveness) Backend experience using Python Experience building or integrating chatbots or conversational interfaces Exposure to LLMs (Large Language Models) and AI‐driven applications ...

Project Manager - Chatbot Implementation - Insurance Surrey- Twice a month (As and when required) 6 months initially with likely extensions £600 - £650 per day inside IR35 (Umbrella engagement only) Overview This sits within a large contact strategy programme. Initial phase has focused on telephony which is nearing completion. Next phase moves … into chatbot and AI capability which is what this PM will be working across. Supporting delivery across multiple workstreams. Working on a rollout of an out of the box chatbot, and AI solution into three business lines- Will require small amounts of configuration and development. This is a high-profile ...

Customer Experience Executive (Knowledge & AI) Hybrid 2 days in the office | c35k We're partnering with a fast-growing beauty brand to recruit a Customer Experience Executive to help shape and optimise the customer experience ...

Role Title: Senior Engineer Duration: contract to run until 18/12/2026 Location: Osterley, West London. Hybrid, 2 days per week onsite Rate: up to £630.20 p/d Umbrella inside IR35 Role ...

This is a unique opportunity to play a key role in transforming a large-scale contact centre environment through the adoption of Conversational AI, chatbots, speech analytics, sentiment analysis, customer insight, and intelligent automation. The Role Working across Customer Operations, Technology, Product, and Data teams, you'll help shape … service adoption, operational efficiency, and customer satisfaction. Key responsibilities include: Leading AI and digital transformation initiatives across customer operations Driving adoption of Conversational AI, chatbots, automation, and self-service solutions Delivering customer analytics, Voice of Customer (VOC), sentiment analysis, and behavioural insight Identifying customer pain points, contact drivers, and journey ...

flourish on first line, and extend what it can handle over time. Run and improve the support tooling behind it: knowledge base, chatbot flows, and response templating. You will learn how it works, keep it running well, and steadily extend it. Handle the enquiries that need a human, and route … Report on automation performance, customer satisfaction, and the outcomes that follow. What you'll bring AI and Technology Genuine curiosity about AI support tooling: chatbots, automated triage, AI call centre platforms. You do not need to have built these before, but you should be excited to learn and improve them. ...