101 to 125 of 134 Chatbot Jobs in England

Manchester to optimise our Zendesk-based Customer Interactions Platform. You will configure, automate, and improve chat and ticket workflows, while enhancing self-service with chatbot skills and a strong knowledge base. You’ll analyse data to drive improvements, troubleshoot issues, and stay ahead of Zendesk updates. This is a hybrid ...

Our client is in the Financial Sector and is looking to grow their team with a new AI Engineer. The role is hybrid with 2 days in Central London, 3 days at home. This is ...

operations depth Credible across service design, contact centre strategy, WFM and automation. AI & tooling fluency Understands AI automation in a CX context: IVR/chatbot design, agent assist tools, LLM-powered workflows. Speed to competence Gets up to speed fast on unfamiliar technology stacks. Can read a product and understand … site, multi-brand, international). Deep workforce management expertise: forecasting, capacity planning, scheduling, real-time management. Experience leading or sponsoring automation programmes, contact reduction, chatbot, AI agent-assist. Track record of delivering headcount efficiencies without degrading quality. Strong financial modelling capability, built business cases independently. Experience working inside or alongside ...

Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence Job ID: 10560570 | AWS EMEA SARL (UK Branch) The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join ...

Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence Job ID: 10498291 | AWS EMEA SARL (UK Branch) The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join ...

evolve the existing CRM ecosystem while identifying opportunities to introduce new technologies and ways of working. A major focus will be on AI, automation, chatbots, self-service and agent tooling , alongside the continued development and optimisation of the CRM platform. What You'll Do Own and develop the customer-service … technology estate. Partner closely with engineering, development, QA, Scrum and technology teams to deliver the roadmap. Evaluate and introduce new capabilities across AI, automation, chatbots and self-service. Improve both customer and agent experience through technology. Define and track business value, including measures such as CSAT, NPS and operational efficiency. ...

will work on loosely defined problems, test ideas quickly and turn the strongest ones into reliable services. In under a year, we built a chatbot across Loans, Credit Cards and Motor Finance that now handles more than 1 million customer chats a year at around a 70% resolution rate. … phone lines. You will help take these systems further and find the next high-impact processes to automate. What you will doImprove the chatbot's quality and expand the account actions it can complete autonomously. Expand our in-house document extraction pipelines to make parsing faster and more accurate. Design ...

At Epiq , your work contributes to complex, global legal outcomes. You’ll join a values‐driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest ...

will work on loosely defined problems, test ideas quickly and turn the strongest ones into reliable services. In under a year, we built a chatbot across Loans, Credit Cards and Motor Finance that now handles more than 1 million customer chats a year at around a 70% resolution rate. … phone lines. You will help take these systems further and find the next high‐impact processes to automate. What you will do Improve the chatbot's quality and expand the account actions it can complete autonomously. Expand our in‐house document extraction pipelines to make parsing faster and more accurate. ...

will work on loosely defined problems, test ideas quickly and turn the strongest ones into reliable services. In under a year, we built a chatbot across Loans, Credit Cards and Motor Finance that now handles more than 1 million customer chats a year at around a 70% resolution rate. … phone lines. You will help take these systems further and find the next high-impact processes to automate. What you will do Improve the chatbot's quality and expand the account actions it can complete autonomously. Expand our in-house document extraction pipelines to make parsing faster and more accurate. ...

will work on loosely defined problems, test ideas quickly and turn the strongest ones into reliable services. In under a year, we built a chatbot across Loans, Credit Cards and Motor Finance that now handles more than 1 million customer chats a year at around a 70% resolution rate. … phone lines. You will help take these systems further and find the next high-impact processes to automate. What you will do Improve the chatbot's quality and expand the account actions it can complete autonomously. Expand our in-house document extraction pipelines to make parsing faster and more accurate. ...

Leading the automation of high-volume telephony contacts including opening hours management, order cancellations, device support, order status, and proactive outbound calling. Partner Assistant (chatbot): Managing the strategic migration of the Partner Chatbot from Ultimate to an internal solution across key markets. You will coordinate complex integrations across multiple internal … possible. You’ll be responsible for: End-to-End Delivery: Oversee the end-to-end technical delivery of Partner AI Voice Agent, Partner Assistant (Chatbot). Strategic Migration: Manage the strategic migration of the Chatbot from Ultimate to an internal solution across key global markets. System Integration: Coordinate complex integrations ...

will work on loosely defined problems, test ideas quickly and turn the strongest ones into reliable services.In under a year, we built a chatbot across Loans, Credit Cards and Motor Finance that now handles more than 1 million customer chats a year at around a 70% resolution rate. It completes … phone lines. You will help take these systems further and find the next high-impact processes to automate.## **What you will do*** Improve the chatbot's quality and expand the account actions it can complete autonomously.* Expand our in-house document extraction pipelines to make parsing faster and more accurate. ...

design and implement secure-by-design architectures, audit our LLM-powered web agent (https://brave.com/blog/ai-browsing/) and chatbot, and help set Brave's direction on how we identify, measure, and reduce security risk across AI products. Responsibilities Design and execute adversarial evaluations … uncover failure modes in LLM-powered web agents and chatbots (e.g., prompt injection, tool abuse, data exfiltration) Analyze model behavior (including internal thoughts) to understand and forecast security risks in frontier models Develop and prototype security-focused training and fine-tuning techniques Augment web agents with security principles including information ...

Coding was first. Recruiting is next. We are building it. Metaview is an applied AI lab building AI coworkers for some of the world’s most ambitious recruiting teams. Hear directly from our customers. The ...

120,000 - 160,000London AreaDo you have experience building and shipping exceptional UX at an early-stage startup or customer-facing product? Are you excited by real ownership, product influence, and shaping the frontend experience ...

Customer AI Implementation Engineer Location: Hybrid Altrincham/Manchester Type: Full-time Salary: Up to £40,000 depending on experience Join us at Focus Group and help shape the future of AI-powered customer experiences. ...

Zendesk) to accelerate the digital customer and colleague experience at On the Beach. You will configure, maintain, and continuously improve our platform through automation, chatbot optimisation, and self-service enhancements, working to increase customer confidence and satisfaction whilst reducing unnecessary contact volumes. What you’ll be doing … user management Develop and implement new automations in both chat and ticket workflows that reduce manual effort and improve efficiency Manage and maintain chatbot skills, intents, and utterances to continuously optimise performance, collaborating with product stakeholders to design effective interactions aligned with company policies and service standards Analyse chatbot flows ...

documentation for repeatable and scalable CS operations. To identify improvement opportunities to existing CS tools, analysing emerging industry trends (in particular AI, Automation, RPA & Chatbots), and measure potential benefits to costs, contacts and NPS. DUTIES Closely manage multiple CS projects throughout their lifecycle, from planning to implementation, automation optimisation … Customer Service covering Improvement & (costs, contacts, NPS) & Implementation (new clients, operations, & tools). 1- 2 yrs work on improving Digital CS Tools. Inc ChatBots, AI, Help, FAQ’s, Contact Us, Social Media tools and Automation (RPA) 1-2 yrs BA experience in B2C product such as Digital TV, Streaming, Live ...

## IT Service Desk and Support ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job ...

About Zego At Zego, we're on a mission to do the good thing, not the insurance thing. Insurance hasn't changed much in over a century. The way we live, work and travel has. ...

Marketing Engineer Web Developer AI-Assisted Build Reports to - Marketing Technology Lead Salary- 36 000 depending on demonstrated build capability Location - Hybrid - Central Support Office, Farnham and remote (3 days on site, 2 days from ...

Join us in our mission to revolutionize healthcare. Together, let's build something extraordinary that will shape the future of well-being for generations to come. Embrace the opportunity to contribute to a team where ...

posting sets out two core strands. Quality framework and testing: designing and executing QA frameworks, test scripts and evaluation criteria specifically for AI chatbots, automated workflows and agent copilot tools. Performance monitoring: continuously auditing and analysing real-time AI conversations and self-service flows to identify intent misclassifications, hallucinations, inaccurate … scale rather than handling contacts directly. Good fit for: QA leads, conversation designers or service-operations specialists with hands-on experience evaluating LLM or chatbot performance. #J-18808-Ljbffr ...

documents. You'll help shape how trusted information is surfaced across SharePoint, our intranet and knowledge bases, as well as emerging channels such as chatbots and Voice AI . It's a fantastic opportunity for someone who loves bringing structure to information, improving how people find what they need … address them Help ensure information is accurate, current, appropriately governed and version controlled Shape what knowledge should be available through different channels, including intranets, chatbots and Voice AI Create guidance and deliver support that helps colleagues confidently use knowledge tools Encourage better knowledge-sharing habits across the organisation Use feedback ...