re looking for a Bot Integration & Support Engineer to manage, enhance, and integrate bots across our apps. To manage Microsoft Health Bot within our patient mobile app and a chatbot for our Contact Management Center solution. This role involves monitoring bot performance, troubleshooting issues, optimizing workflows, and integrating the bot with other healthcare systems. The ideal candidate will ensure a … who thrives in a fast-paced, mission-driven environment. Experience working in healthcare technology or telehealth platforms. Hands-on experience with Microsoft Health Bot, Azure Bot Framework, or similar chatbot platforms. Strong knowledge of API integrations, webhooks, and data exchange protocols. Experience with Azure services (e.g., Azure Cognitive Services, Azure Bot Service, and Azure Functions). Understanding of NLP, AI … based conversation design, and chatbot analytics. Familiarity with healthcare interoperability standards (FHIR, HL7, etc.). Knowledge of Microsoft Power Virtual Agents and Power Automate. Azure or Microsoft Health Bot-related certifications. Experience with patient engagement tools or contact center software. 2+ years of experience in chatbot integration, AI-driven customer support, or bot operations. Ability to diagnose, troubleshoot, and resolve More ❯
re looking for a Bot Integration & Support Engineer to manage, enhance, and integrate bots across our apps. To manage Microsoft Health Bot within our patient mobile app and a chatbot for our Contact Management Center solution. This role involves monitoring bot performance, troubleshooting issues, optimizing workflows, and integrating the bot with other healthcare systems. The ideal candidate will ensure a … who thrives in a fast-paced, mission-driven environment. Experience working in healthcare technology or telehealth platforms. Hands-on experience with Microsoft Health Bot, Azure Bot Framework, or similar chatbot platforms. Strong knowledge of API integrations, webhooks, and data exchange protocols. Experience with Azure services (e.g., Azure Cognitive Services, Azure Bot Service, and Azure Functions). Understanding of NLP, AI … based conversation design, and chatbot analytics. Familiarity with healthcare interoperability standards (FHIR, HL7, etc.). Knowledge of Microsoft Power Virtual Agents and Power Automate. Azure or Microsoft Health Bot-related certifications. Experience with patient engagement tools or contact center software. 2+ years of experience in chatbot integration, AI-driven customer support, or bot operations. Ability to diagnose, troubleshoot, and resolve More ❯
Few & Far have teamed up with a seed-stage start-up that is changing the way that AI chatbots engage with customers. Their customer support agents interact directly with customers to autonomously resolve up to 80% of tickets. They can handle everything from refunds through to technical product questions, and provide instant personalised answers and no wait times. The company More ❯
Few & Far have teamed up with a seed-stage start-up that is changing the way that AI chatbots engage with customers. Their customer support agents interact directly with customers to autonomously resolve up to 80% of tickets. They can handle everything from refunds through to technical product questions, and provide instant personalised answers and no wait times. The company More ❯
Few & Far have teamed up with a seed-stage start-up that is changing the way that AI chatbots engage with customers. Their customer support agents interact directly with customers to autonomously resolve up to 80% of tickets. They can handle everything from refunds through to technical product questions, and provide instant personalised answers and no wait times. The company More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Understanding Recruitment
data teams, embracing “you build it, you run it” DevOps mindset. Ensure quality via automated testing; select cost-effective AI solutions. Key responsibilities: Build scalable AI systems including agentic chatbots and self-service platforms Develop internal AI copilot tools to enhance operational efficiency Create recommendation systems and search functionality Ensure reliability through automated testing and observability Make strategic technology decisions More ❯
data teams, embracing “you build it, you run it” DevOps mindset. Ensure quality via automated testing; select cost-effective AI solutions. Key responsibilities: Build scalable AI systems including agentic chatbots and self-service platforms Develop internal AI copilot tools to enhance operational efficiency Create recommendation systems and search functionality Ensure reliability through automated testing and observability Make strategic technology decisions More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Understanding Recruitment
data teams, embracing “you build it, you run it” DevOps mindset. Ensure quality via automated testing; select cost-effective AI solutions. Key responsibilities: Build scalable AI systems including agentic chatbots and self-service platforms Develop internal AI copilot tools to enhance operational efficiency Create recommendation systems and search functionality Ensure reliability through automated testing and observability Make strategic technology decisions More ❯
and service desk improvements. • Manage digital menu updates, implement customer engagement and workforce platforms, and ensure smooth transitions of new systems into BAU. • Drive the adoption of AI tools, chatbots, and automation to enhance user experience, boost efficiency, and enable smarter, data-driven decisions. • Lead complex IT projects, manage change across departments, and ensure risk mitigation, compliance, and operational continuity. More ❯
tools. A solid understanding of tokenization, embedding models, vector databases (e.g., Pinecone, Weaviate, FAISS), and retrieval-augmented generation (RAG) pipelines. Experience designing and evaluating LLM-powered systems such as chatbots, summarization tools, content generation workflows, or intelligent data extraction pipelines. Deep understanding of NLP fundamentals: text preprocessing, language modeling, and semantic similarity. Strong proficiency in Python, including use of ML More ❯
tools. A solid understanding of tokenization, embedding models, vector databases (e.g., Pinecone, Weaviate, FAISS), and retrieval-augmented generation (RAG) pipelines. Experience designing and evaluating LLM-powered systems such as chatbots, summarization tools, content generation workflows, or intelligent data extraction pipelines. Deep understanding of NLP fundamentals: text preprocessing, language modeling, and semantic similarity. Strong proficiency in Python, including use of ML More ❯
and ensure continuous improvement (CI) in service delivery. Your objectives and responsibilities will focus on Establishing a global, round-the-clock service desk, incorporating service portal automation and a chatbot interface to enhance service efficiently Development and implementation of IT & IS service delivery strategies aligned with the goals Oversight of the procurement function of Global IT Services from third parties More ❯
London, England, United Kingdom Hybrid / WFH Options
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
beneficial (UK travel occasionally required) About you Proven experience in SaaS Customer Success (mid to high-touch) owning a similar book (Ideally within a: CcaaS, CX platform, marketing technology, ChatBot, AI) Commercially minded with a record of driving account growth (You’ll know your numbers!) – Upsell, retention, NRR, GROWTH! Startup/scale-up experience or excited by the pace of More ❯
leading the adoption of Automation frameworks across the business. You'll have Cloud experience Alongside their industry-leading product they're also piloting new stuff like on AI like chatbot - so there's plenty of opportunities ahead with newer tech. They're quite a traditional firm with a flat structure - you'll work closely with the CTO but also their More ❯
leading the adoption of Automation frameworks across the business. You'll have Cloud experience Alongside their industry-leading product they're also piloting new stuff like on AI like chatbot - so there's plenty of opportunities ahead with newer tech. They're quite a traditional firm with a flat structure - you'll work closely with the CTO but also their More ❯
FinTech solutions and pioneering technology. This role is all about being the go-to person for ensuring an exceptional client experience, every single day. You'll monitor all platforms, chatbots, and onboarding processes to spot delays, address client concerns, and track who's excelling (and who isn't). Your mission? Keep clients happy by prioritizing the features they need More ❯
stakeholders in a clear and engaging manner. Distilling information about proposed architectures into actionable insights for developers to implement those solutions effectively. Creating and managing agents, knowledge graphs and chatbots to enhance user experience and efficiency. Leading projects that utilize Retrieval-Augmented Generation (RAG) and GraphRAG techniques. Developing and optimizing AI models using machine learning and AI engineering platforms. Mentoring More ❯
experience in B2B tech and a strong understanding of foundational and emerging technologies. The ideal candidate will bring deep expertise across SEO/AEO, conversion rate optimization, conversational marketing (chatbots), paid media, and website strategy and production. Knowledge of AI-powered tools and platforms to drive smarter targeting, personalization, workflows, and automation is essential. You will be instrumental in driving More ❯
experience in B2B tech and a strong understanding of foundational and emerging technologies. The ideal candidate will bring deep expertise across SEO/AEO, conversion rate optimization, conversational marketing (chatbots), paid media, and website strategy and production. Knowledge of AI-powered tools and platforms to drive smarter targeting, personalization, workflows, and automation is essential. You will be instrumental in driving More ❯
experience in B2B tech and a strong understanding of foundational and emerging technologies. The ideal candidate will bring deep expertise across SEO/AEO, conversion rate optimization, conversational marketing (chatbots), paid media, and website strategy and production. Knowledge of AI-powered tools and platforms to drive smarter targeting, personalization, workflows, and automation is essential. You will be instrumental in driving More ❯
business-specific contexts. Use of embedding stores and vector databases (e.g., Pinecone, Redis, Azure AI Search) to support semantic search and recommendation systems. Building intelligent features like AI-powered chatbots , assistants , and question-answering systems using LLMs and conversational agents. Awareness of agentic AI concepts — orchestrating multiple agents with specific tasks/goals in a collaborative, dynamic environment. Familiarity with More ❯
business-specific contexts. Use of embedding stores and vector databases (e.g., Pinecone, Redis, Azure AI Search) to support semantic search and recommendation systems. Building intelligent features like AI-powered chatbots , assistants , and question-answering systems using LLMs and conversational agents. Awareness of agentic AI concepts — orchestrating multiple agents with specific tasks/goals in a collaborative, dynamic environment. Familiarity with More ❯
business-specific contexts. Use of embedding stores and vector databases (e.g., Pinecone, Redis, Azure AI Search) to support semantic search and recommendation systems. Building intelligent features like AI-powered chatbots , assistants , and question-answering systems using LLMs and conversational agents. Awareness of agentic AI concepts — orchestrating multiple agents with specific tasks/goals in a collaborative, dynamic environment. Familiarity with More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
Automation Squared Ltd
Cursor, v0.dev, or custom LLM-based workflows to accelerate development and enhance code quality. You have experience building applications that utilise advanced technology features under the hood , such as chatbots, AI-powered automation tools, or AI-enhanced search features. You write clean, scalable, and maintainable code with a focus on modern software design patterns . You're comfortable working in More ❯
This position sits in our Growth Marketing service based in London or Manchester. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented More ❯