Senior Consultant-Oracle B2C Service Cloud (RightNow)
- Location
- Greater London, England, United Kingdom
Role – Senior Consultant Technology – Oracle B2C Service Cloud (RightNow) Location – London Compensation – Competitive Job Description We are seeking an experienced Oracle B2C Service Cloud (RightNow) consulting leader to design, implement, customize, and optimize customer service solutions. The ideal candidate is a techno-functional professional with deep platform … strategy and provide thought leadership across multiple workstreams. Responsibilities. Solution Design and Architecture Lead discovery, fit-gap, architecture, and blueprinting for Oracle B2C Service Cloud solutions aligned to business objectives and scalability needs. Design end-to-end solutions covering incident management, agent desktop and Browser UI, customer portal, knowledge ...