Technology Team - Applications Support Analyst
- Location
- Greater London, England, United Kingdom
helpdesk request raised against Scott Dunn's applications. The role owns the full ticket lifecycle — triage, first- and second-line resolution, escalation and closure — working with the development team where a code-level fix is required, and with the business to manage expectations and keep stakeholders informed. By absorbing … Dunn, Operations and Finance) and the Technology team. Essential Skills & Experience Demonstrable experience in an application support, technical support within a software-driven business. Working knowledge of SQL and the .NET Framework — sufficient to investigate issues, make data and configuration fixes, and understand defects well enough to elevate them ...