11 of 11 Customer Experience Manager Jobs in England

Customer Experience Manager - French and Spanish or Portuguese Speaking

Location
Greater London, England, United Kingdom
Customer Experience Manager - French and Spanish or Portuguese Speaking Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers … problems to keep the Internet moving forward, you’ll fit right in. Location: Lisbon, Portugal or London, the UK What You’ll Do The Customer Experience Manager leads the post-sale customer journey, managing everything from onboarding to long-term retention and contract renewals. Acting ...

Customer Experience and Innovation Consulting - Senior Manager - Consumer Products

Location
Greater London, England, United Kingdom
from any other domain claiming to represent us, please treat it with caution and contact us atemeahiring@pubicissapient.com Overview Why This Role Matters Senior Manager, Customer Experience & Innovation (Consumer Products) AI is changing how consumer products companies serve their consumers and how their own people work. … Senior Manager in our Customer Experience & Innovation (CX&I) practice, you'll help our Consumer Products clients work out what these changes mean and respond. Our work spans customer experience (CX) for consumers and B2B customers, and employee experience (EX) for the client ...

TikTok Shop - Customer Experience Program Manager, Loyalty & Support

Location
Greater London, England, United Kingdom
TikTok Shop - Customer Experience Program Manager, Loyalty & Support Location: London Employment Type: Regular Job Code: A140638 Responsibilities The Global E-Commerce Governance and Experience (GNE) team helps build a safe and trusted environment for businesses, creators, and communities. We develop policies that support responsible participation, detect … Getting this right means protecting users while giving businesses and creators a platform they can grow on.You will work on complex problems where user experience, safety, and support quality come together, helping shape safe and trusted interactions across the global e-commerce ecosystem.We're looking for a data driven ...

Customer Experience Manager

Location
Greater London, England, United Kingdom
team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right. NAVEX is seeking a Customer Experience Manager, Strategic Enterprise to deliver highly personalized and strategic experience for our most important enterprise customers. This role is responsible … from NAVEX solutions. As an Enterprise CXM, you will serve as a trusted advisor to executive stakeholders and play a key role in strengthening customer relationships, driving product adoption, and ensuring long‐term partnership success. This role partners closely with cross‐functional teams to execute NAVEX’s Customer ...

Customer Experience and Innovation Manager - Consumer Products

Location
Greater London, England, United Kingdom
work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave … pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Overview Our clients are navigating a period of extraordinary change. ...

Customer Experience Manager — French & Portuguese

Location
Greater London, England, United Kingdom
Cloudflare, Inc. seeks a Customer Experience Manager fluent in French and Spanish or Portuguese to own the post-sale customer journey, including onboarding, renewals, and upsell opportunities across EMEA. This hybrid role can be based in Lisbon or London, collaborating with Sales and Product teams … optimize retention and revenue. You’ll apply AI-driven insights to improve customer outcomes, develop long-term success plans, and lead renewal negotiations while delivering measurable ROI for #J-18808-Ljbffr ...

Product Manager - Energy Tech & Customer Experience

Location
Greater London, England, United Kingdom
impact of your work in the real world, fast. In North America, Octopus recently invested in Uplight. We are looking for a Product Manager to join our OE Tech team, focused on our North American work at Uplight. Uplight makes software that manages energy resources in homes and businesses … energy and saving money for energy customers. Our goal is to ensure scaling up never means slowing down or compromising on a world-class customer journey for low carbon tech. In this role, you will be responsible for the core user experience of optimising smart devices - ensuring ...

Customer Experience & Insight Manager

Location
Woking, England, United Kingdom
manage competing priorities and drive effective follow-through. Able to work effectively across functions outside Digital & Technology and build alignment across competing objectives. Experience Required Typically 10+ years' experience in technology/digital strategy, portfolio management, governance, transformation, enterprise PMO, technology finance or strategy consulting, including substantial experience … prioritisation, business-case challenge, financial planning, governance, risk management and performance management, with evidence of redirecting resources based on value, risk and capacity. Strong experience of working across complex Digital & Technology environments and bringing together multiple priorities, dependencies and stakeholders into an integrated portfolio view. Preferred Experience ...

Product Manager: CRM & Customer Experience Lead

Location
Greater London, England, United Kingdom
Point, Ltd. in London is seeking a Product Manager for a 6-month fixed-term contract. The role is hybrid (1-2 days per week in the London office) and reports to the Group Product Manager. You will own product requirements, shape the backlog, and drive the CRM product … development, especially around HubSpot. You’ll collaborate with stakeholders across Technology and Customer Operations to deliver measurable improvements in customer experience. #J-18808-Ljbffr ...

Senior Product Manager, AI-Driven Customer Experience

Location
Greater London, England, United Kingdom
Salesforce is seeking a Senior Product Manager to lead a major product area in AI-powered customer engagement. You will guide a world-class team of engineers, designers, and researchers to deliver impactful products that reach millions daily. You will deeply understand customer problems, define ambitious roadmaps ...

UX Design Manager: Elevating Digital Customer Experiences

Location
Greater London, England, United Kingdom
DigitalVida Ltd. in London invites a senior UX Lead to shape digital experiences across multiple client brands and projects. You will translate customer needs into sketches, prototypes and wireframes, collaborating with Product Owners, BAs and Tech teams to deliver engaging solutions. As a design lead, you will manage third ...