1 to 6 of 6 Customer Experience Manager Jobs in England

Customer Experience Insight Manager Salary from £46,327 depending on skills and experience. Benefits: company car + company bonus potential, pension, private medical, discounted loan car scheme, life insurance, 27 days holiday plus much more! Closing date: 24th June 2024 About the Role Are you a strategic … thinker with a passion for customer insights and market research? We want to hear from you! At VWFS digital marketing is evolving, and we are seeking a customer centric CX Insight Manager to join the team. Reporting to the General Manager - Customer Experience, you … will lead on data driven insights for all customer touch points relating to the customer journey and make a tangible impact in line with the customer experience strategy. Who We're Looking For: You will have proven market research experience and enjoy getting into the more »

Customer Experience (CX) Manager Up to £45,000 Altrincham, Hybrid working 3-4 days a week in the office Forward Role are working with a leading B2B financial services business committed to delivering exceptional service to their customers. With a focus on excellence and a customer-centric approach, they are expanding the team and seeking an experienced Customer Experience (CX) Manager. The ideal candidate will have experience supporting contact centres and digital led businesses. As the CX Manager, you will play a pivotal role in shaping and enhancing the overall customer experience across all touchpoints. You will be responsible for developing and implementing strategies to elevate customer satisfaction, strengthen client relationships, and drive continuous improvement initiatives. The successful candidate will have a proven track record of implementing successful CX programs. Role & Responsibilities: Customer Journey Mapping & Analysis – Analyse more »

Customer Experience Transformation Manager 6-month contract London (hybrid) £670.42 p/d Umbrella If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply … opportunities, support and rewards that will take you further. We are currently seeking an experienced individual to join this team in the role of Customer Experience Transformation Manager. Role Responsibilities: We are currently seeking an experienced Customer Experience (CX) professional to join this team to help … transform our Voice of Customer (VOC) capability. HSBC’s Net Promoter System (NPS) is instrumental to achieving our CX ambitions and this role will be key in delivering against this agenda. In this role you will become a crucial part of the global SME for our VOC capability and more »

Customer Experience Product Manager Salary from £54,410k depending on skills and experience Benefits: company car + company bonus potential, pension, private medical, discounted loan car scheme, life insurance, 27 days holiday plus much more! Closing date: 25th June 2024 About the Role: Are you passionate … about creating and delivering exceptional customer experiences? Do you thrive in a fast-past environment where innovation and collaboration are key? We want to hear from you! At VWFS digital marketing is evolving, and we are seeking a customer centric CX Product Manager to join the team. … Reporting to the General Manager - Customer Experience, you'll support the identification, development and delivery of new Customer Experience (CX) initiatives, digital journeys, and enhancements to meet customer needs and business requirements. Who We're Looking For: You will have proven experience of more »

Our leading Technology client are looking for a Customer Experience Manager to help transform their digital customer experience. You'll be responsible for leading their customers digital adoption and self-service utilisation, identifying and driving new capabilities that mitigate customer contacts. This is a brilliant … opportunity to work in a newly created role, for a forward-thinking organisation. The following skills/experience is essential: Previously worked in digital, driving customer adoption and experience improvements. Understanding of Product Management Analytical mindset Degree educated An understanding of Service Design is desirable Excellent communication … skills Salary: Excellent + bonus + package Location: London (good work from home options available) If you are interested in this Customer Experience position and meet the above requirements please apply immediately. more »

Senior Product Manager - Customer Experience (CX) What's the opportunity? 🚀 Are you ready to be at the forefront of revolutionising the Customer Service category? The landscape is evolving rapidly, driven by advancements in Messaging, Automation, and AI. Our client, a leading player in this transformation, is … seeking a Senior Product Manager to join their team and help shape the future of customer experiences. Their website serves as the cornerstone of their strategy, acting as the primary channel for users to engage with their brand and discover their solutions. With a fundamental redesign underway, they … seamless implementation. Motivating and guiding a talented team to achieve their full potential. What skills do you need? 📖 A minimum of 5+ years of experience as a product manager, with a track record of delivering impactful solutions. Previous experience as a designer or a strong design sensibility more »