Customer Experience Manager Job Trends in England

Customer Experience Manager
UK > England

The median Customer Experience Manager salary in England is £59,375 per year, according to job vacancies posted during the 6 months leading to 3 April 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
3 Apr 2026
Same period 2025 Same period 2024
Rank 659 - 790
Rank change year-on-year - - +173
Permanent jobs requiring a Customer Experience Manager 6 0 17
As % of all permanent jobs in England 0.008% - 0.022%
As % of the Job Titles category 0.009% - 0.023%
Number of salaries quoted 2 0 1
10th Percentile £57,188 - -
25th Percentile £57,656 - £47,500
Median annual salary (50th Percentile) £59,375 - £50,000
Median % change year-on-year - - -47.37%
75th Percentile £60,469 - £52,500
90th Percentile £60,563 - -
UK median annual salary £59,375 - £50,000
% change year-on-year - - -47.37%

All Permanent IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 65,559 32,850 74,204
% of permanent jobs with a recognized job title 92.22% 89.88% 94.37%
Number of salaries quoted 43,137 21,103 57,884
10th Percentile £30,000 £31,250 £28,500
25th Percentile £40,000 £42,500 £38,676
Median annual salary (50th Percentile) £55,000 £60,000 £55,000
Median % change year-on-year -8.33% +9.09% -8.71%
75th Percentile £75,000 £80,000 £72,500
90th Percentile £95,000 £100,000 £91,934
UK median annual salary £55,000 £60,000 £54,995
% change year-on-year -8.33% +9.10% -8.34%

Customer Experience Manager
Job Vacancy Trend in England

Historical trend showing the proportion of permanent IT job postings featuring 'Customer Experience Manager' in the job title relative to all permanent IT jobs advertised in England.

Customer Experience Manager job vacancy trend in England

Customer Experience Manager
Salary Trend in England

Salary distribution trend for Customer Experience Manager job vacancies in England.

Salary distribution trend for Customer Experience Manager job vacancies in England

Customer Experience Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience Manager within the England region over the 6 months to 3 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands - 5 £60,000 - 2
West Midlands - 5 £60,000 - 1
North of England - 1 £58,750 -
Yorkshire - 1 £58,750 -
Customer Experience Manager
UK

Customer Experience Manager Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 3 April 2026, Customer Experience Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the England region featuring Customer Experience Manager in the job title.

1 6 (100.00%) Customer Experience
2 5 (83.33%) Analytics
2 5 (83.33%) Stakeholder Management
3 4 (66.67%) B2B
3 4 (66.67%) Coaching
3 4 (66.67%) Collaborative Working
3 4 (66.67%) Commercialisation
3 4 (66.67%) Continuous Improvement
3 4 (66.67%) CRM
3 4 (66.67%) Dashboard Development
3 4 (66.67%) Degree
3 4 (66.67%) Digital Customer Experience
3 4 (66.67%) Digital Innovation
3 4 (66.67%) Digital Marketing
3 4 (66.67%) Digital Strategy
3 4 (66.67%) E-Commerce
3 4 (66.67%) GTM Strategy
3 4 (66.67%) Looker
3 4 (66.67%) Performance Analysis
3 4 (66.67%) Stakeholder Engagement
4 1 (16.67%) Acceptance Criteria
4 1 (16.67%) Agile
4 1 (16.67%) Backlog Prioritisation
4 1 (16.67%) Customer-Centricity
4 1 (16.67%) Data Analysis
4 1 (16.67%) Data-Driven Decision Making
4 1 (16.67%) Decision-Making
4 1 (16.67%) HubSpot
4 1 (16.67%) Problem-Solving
4 1 (16.67%) Product Backlog

Customer Experience Manager Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (16.67%) SaaS
Database & Business Intelligence
1 4 (66.67%) Looker
General
1 5 (83.33%) Marketing
2 4 (66.67%) Analytical Skills
3 2 (33.33%) Social Skills
4 1 (16.67%) Agriculture
4 1 (16.67%) Law
Miscellaneous
1 4 (66.67%) Onboarding
2 1 (16.67%) Renewable Energy
Processes & Methodologies
1 6 (100.00%) Customer Experience
2 5 (83.33%) Analytics
2 5 (83.33%) Stakeholder Management
3 4 (66.67%) B2B
3 4 (66.67%) Coaching
3 4 (66.67%) Collaborative Working
3 4 (66.67%) Commercialisation
3 4 (66.67%) Continuous Improvement
3 4 (66.67%) CRM
3 4 (66.67%) Dashboard Development
3 4 (66.67%) Digital Customer Experience
3 4 (66.67%) Digital Innovation
3 4 (66.67%) Digital Marketing
3 4 (66.67%) Digital Strategy
3 4 (66.67%) E-Commerce
3 4 (66.67%) GTM Strategy
3 4 (66.67%) Performance Analysis
3 4 (66.67%) Stakeholder Engagement
4 1 (16.67%) Decision-Making
4 1 (16.67%) User Experience
Qualifications
1 4 (66.67%) Degree
Vendors
1 1 (16.67%) HubSpot